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HomeMy WebLinkAboutINFOR (US) INC. (FORMERLY LAWSON SOFTWARE)A-2017-075 ADDENDUM MULTIYEAR SUPPORT COMMITMENT As It relates to the Component Systems specified herein, this Addendum is subject to the terms of the Lawson Software Customer Agreement between Infor (US), tnc„ as successor in interest to Lawson Software Americas, Inc., ("Infor") and City of Santa Ana ("Licensee") with an effective date of March 3, 2008 (the "License Agreement"). As it relates to Support for file Component Systems, this Addendum is subject to the applicable terms of the License Agreement (to the extent it concerns Support) or, if Support is subject to a separate Support Agreement related to the License Agreement, the terms of such Support Agreement (the "Support Agreement"). The License Agreement and related Support Agreement (if any) are referred to herein as the "Agreement". All terms of the Agreement are incorporated herein by reference. Capitalized terms not defined in this Addendum are defined in the Agreement. In the event of a conflict, the terms of this Addendum control over the terms of the Agreement. In the event the capitalized terms in this Addendum differ from the terminology used in the Agreement, references herein to: "Component Systems" means the software products that are being licensed (and may be referred to in the Agreement as Products, Software Products, software, Programs or Licensed Programs). "Support" means Infor`s current standard maintenance and Support services (and may be referred to in an Agreement as Maintenance and Support, Annual Support. Support services, On -Going Support or One Point Support): "Order Form" means a mutually agreed upon ordering document (and may be referred to in an Agreement as Schedule, Supplement or Supplemental Schedule): `Annual Escalation Percentage Cap' means the maximum percentage increase in an annual Support Fee on an annual basis. ICI addition, based on the applicable Agreement, fisted Component Systems herein owned by a third party may also be referred to In the Agreement as "Additional Software" or "Third Party Software". Effective date of the Addendum: the date of counter -signature by Infor. I. Component Systems: Previously licensed Component Systems for which Licensee is purchasing Support. No delivery necessary. *Support Levet: Infor Xtreme ("XT") Support unless otherwise indicated. At all times Support shall be provided according to Infor's then current Support policies and procedures. Descriptions of the Support levels can be found at hit www.lnfor-cpm s�ort�suar�ort plan -features! If Applicable: "XTP" : Infer Xtreme Premium (24 x 7) and "XTE" = Infor Xtreme Elite (24 x 7) Plus. Infor Support Assistant: if not already installed, Licensee may elect to download and install Infor Support Assistant ("ISA), a data collecting application that gathers relevant system and software information for use by Infer Support in its continuing effort to improve Support response and resolution times and to assist Infor with the provision of proactive Support. For purposes of clarification, ISA does not collect personal data, business transaction data, production data or authentication information, including passwords II, Support Services Total Support Fee: $644,408.35 Annual Escalation Percentage Cap: For this Support Term, the Annual Escalation Percentage increase of 3% is included in the annual payment amounts set forth below. Following this Support Term, the Annual Escalation Percentage cap shall be 6% or the then -current year -over -year increase In the Consumer Price Index ( CPI) whichever is the greater. Support Term: 6!112017 ("Start date") to 5/3112020 Support Commitment: The Support Term specified herein is a binding term, and neither party may exercise any rights of non -renewal or cancellation for convenience so as to terminate Support prior to the: end of such Support Term. If Licensee fails to pay infor any portion of the Total Support Fee when due, then, in addition to other remedies Infor may exercise, Licensee shall immediately be invoiced for, and shall be obligated to pay to Infor, as liquidated damages, the Total Support Fee, as increased by the Annual Escalation Percentage Cap, less any portion of the Total Support Fee previously paid (the "Damages"), if such amount is not paid within fifteen (15) slays of invoice, Infor shall have no further obligation to provide Support, and the Licensee shall remain fully obligated to pay the Damages. On the last day of the Support Term, Support will automatically renew fur successive tweive-month periods (the "Renewal Period") unless either party provides written notice to the other party of non -renewal at least sixty (60) days prior to the commencement of the Renewal Period. Payment Schedule: $208,485.67 (plus applicable taxes) is due no later than 611/2017 $214,740.24 (plus applicable taxes) is due no later than 5/1/2018 $221,182.45 (pius applicable taxes) is due no later than 5/112019 Invoice Address: City of Santa Ana 20 Civic Center Plaza Santa Ana, CA 92702 Other fees: OM Total Amount Due (before applicable taxes): $844,408.35 Currency: USD Contact name: Milanka Radic Contact Title: Contact Tel: 714.647,5256 Contact Email: mradic@santa-ana.org Account ID: 2140-L THE PARTIES have executed this Addendum through the signatures of their respective authorised representatives, Infor (US), Inc. Signature Name: Brad Steiner Title: VP & Deputy General Counsei Date: t/,,� /7 D 17 City of Santa Arta Signature i lW— ROBERT C. CORTEZ Titte: Deputy City Manager Date: ATTEST; Maria D. Huizar Clerk of the Council APPROVED AS TO FORM: By: V,-., L, lir {�,�„,.-- <.., John .I~unk Assistant City Attorney RECOMMENDED FOR, APPROVAL- 4t RY: Jack ila Chie -'technology Innovations Officer Information Technology Department EXHIRITA SKU Component System us- Or— Type Support Love l* _ Count EPM-BI-ADMIN Infor Br Professional - PROD3 NU XTP 2 TRN�a EPM 8I ALIMIN Infor BI Prof ional - TRNG 3 NU XTP 3 iE5 EPM-BI-ADMIN infor BI Professional -TEST--- 3 NU XTP Infor 81 Consumer • PROi) _. _... 400 NU XrP _ TRNG CCl CONSUMER EPM-ST. __ InforBIniunter-TP.N 4.Q0 NU XTP 5 CONSUMER TEST EPM-BI- Infor BI Consumer --TINT— 400 Nti XTP CONSUMER 7 PRCiD EPM-BI-LWS Infor Business Intelligence far a P p 16 CPUCC?RE XTP AM•BI.LWS Lawson - PROD Infor Business Intelligencefor _........w_.._. 16 CPUGDRE XTP m_��._... _- Law&on a I'RNC TEST TPM -BI- WS Infor Business Intelligence for 16 CPUC ORE XTP _ Lawsa - TEST 1{i RR�}D tIRM-BSIF .__._....._.........._ . BsITax Factory - _. 2250 US XTP TRNG _..., HRM•HUM Human Resources Package ..,,.�.,sour-..e...,-.-.-,_._,.�__W..----__..... 1i1 US M 12 E-§f..... TE7 . HRM•itUM Human Resources Package _E 10 Us XTP 13 Pkob HRNiaL7BP Recruiting Productmm m ..-.___._._ 2250 iI5 XTP IT PROD LLT tADESK. Inf®r Learning ACCaleratdrDesktop 300 NU. XTP Eamon 16 PRQD LLT-LAPRCI _ Infor Learning Accelerator Producer 2 NU XTP 1 PR0D UPP�GRAS Crr�StalReportsApp S�rver i C,PUGCRE 3CiR 1 TRNG UPP-CRAB Q Zi Reports App §e`a ____._.__. I CpUCORE XTP 98 TEST _.UPP UPP•CR S Crystal Reports App Server � I CPUGC7f2E _ Xi°P } PRQp GRRSBP Crystal Repgris App Server (CPU) CP XTP BEEP 2C TRNtx upp- wbp Crystal Reports App Server (CPU) ..___._ 2 CP XTP N B&P 21 TEST UPP CRASBP Crystat Reports App Server (Cpu) 2 CFS „ RFP _BP 22 P'06 " &I RRBP _ Crystal Reports Designer Bud & —plan I NU XTP 23 TRNG UPP-CaRRBP Crystal Reports Designer Bud & Plan 1 IdU XTP' - . 24 'rE$T UPP CRRBP UPA-EFS S",rystal Reports Designer Bud & Plan Framawgrk aervia 1 100 NU SV XTP XTP M 2"PRi7C 26 TRMSUPP-EFS _u Framework Services 1.00 SV Xl'P 27 TESD' e� UPP-E S -M Framework Setvicas 100 SV XTP 28 PROD UW InformatonAtcess I 29 TRNG UPP•IA Inflarrnation Access m 2 J CTP 30 TEST .... UPP-IA Information Access 2 -EU-- XTP 31 PROD UPP-LBI-LEG Lawson Business Int¢lllgenc:p (Cpu) 2 CP XfP 32 TPP UPP-LBT-LEGLawson B€iciness Inteillyenca {Cpw) .2 CP -)Tp- TP33 33 T" UPPT@-LEG Lawson Oysiness Inteiligome (CG,)mm- 2 CP XTP 34 PROD UPP-LSNBP Lawson Smart Nr>lfioatfon For B & P 10(3 NiJ XTP 35 TRNG TEST _ - TRNG -Ab UPP•LSNBP UPPASNBP UPP•LVPNC Lawson SrnartSmart. Notification Fy a & P_... Lawson Smart NatiReatlon Foy B & P Lawson Viewpoint Er6eddarl IAO 100 NU NU NU XTP XTP i(Tp 36 3i 3$ L� UPFSN Budget TntegraUon/Notlfteatian __ 100 NU XTP 39 Ti UPMN --MIG Budget Integration�NatlOcatinn iL10 NU XTP'« �� 40 PR{)f7 (XU Mlgrakion Assistant 1 NU XTP 41 AR(JI7 _. PROO 13PPKPALI BPP -PFI Infor Process Integration — -,,_. _w._._... ProcessFiot Iritegratis9 12 - CAUCQRE CPUCpRE XTP XTP 2 �3 ARC)t7 BPP«PFPM is -96 - I"b .O -__ ..-........_ PmcessFiaw Sniutlbn Perf hlgmt . 56 X00 GPUCCIRE —XTP 44 PfCi? S3F FiNPRQ Infor Lawson FindnclaP Procurement 34 NU XTP Sat= PINPR() Financial Procurement Package 45 NU XTP 4 TRNG 53F-FINPRD i1riatfalPrue�ue€�€entPaage ID NW XTP 47 TEST S31 FiNPRC) Financial Procurement Package 50 No XTP 48 PROD S3F-FTNPROI Infor Lawson Financial Procurement 248 NU XTP Parka Le Inqq!!y_ 49 _5_G PRC D S3F-GMP Grant Management Package -Grant is NU XTP TANG 931" M—P Management Package 10 NU XTP 51 YET S3F GMP Grant Management Package 10 NU XTP PROD S3F-MRBAC Infor Lawson Project Accounting And 2 0 NU XTP �flfplev M �Mt. 53 PROD S3F-IMRSAC Project Accounting And Bill Rev 15 NU XTP 54 tiiNd­ SX -MAC Project Accounting And Bill Rev 10 NU XTP Mgmt - __ . . -..... -Project 65 TEST S3F-MP.BK Accounting And Nil Rev 10 NU XTP 5g PROD 53F-MRBA(3 Infor Lawson Project Amounting And 100 'WU— _XTP 57 PROD ­1PROD 53F-REPN8P Reporting Sere Sry Named B & P W 100 NU )(TP _i5iR_OD S3R-SUP S3 Support. I EA XTP .. .. ..... .. .............. BPP-ERW -Infor Environment - 401 Writer NU XTP60 PROD BPP -ISD --.9" Infer Spreadsheet Designer so NU XTP 61 PROLtBPP-LMRK-UR Landmark Technology Puntime 12. CPUCORE XTP IT2_ _ _FPFL_S­F Lawson —system roundaton _4 CPUCORE XTP 53 PROD BPP -LSF Liw n`System F_CLin_d`ZUUW­ —4 _CPUCORE XTP 4 G BPP-LSF Lawson System Foundation 4 CPUCORE XTP 05 COLD -fE—ST BPP -LSF Lawson System Foundation 4-- CPUCORE XTP 66— _A06- -WP--LSF— Lawson _SystemPoundadan —100 CPUCORE XTP 57 OPP-LTRM Lawson —Terminal 999 DV XTP _fk_N6_ BPP-MNC NetExpress Compiler -PRODUCTION I Cu XTP fig BPF -MNG NotExpms Compiler - PRODUCTION 7— CU XTP 70 COLDBPP-MNC -TEST Net:Cxpress Compiler - PRODUCTION I CU XTP _PRD BPP -M E— NatlExpress —Compiler - PRODUMON -NetExpress —I CU XTP 72_ BPP-MNR App Runtime - 110 CV XTP P 73 -FRN—G BPP�M* _±R®r)U(M(_A_._._'. NetExpressAppRuntime- _ 10 76—, XTP _E- _bO _1TP_PrTN_X PRODUCTION 74_ 0 NetExpress App Runtime - 110 CU xM PRODUCTION 76 TEST BPP-MNX NetExpress App Runtime - 10 CU XTP _76 PRODUCTION Pk0b BPP MbBILA� Infor C LandWa"k Adr6lr� JqTatar 1 NU XTP 7_ 7 VR _00 ' BPP -MVC F F Visual COBOL for Windows I NU xrp _tdC6__ 78 BPP -MVC MF Visual COBOL for Windows I NU XTP 7g iFTT B€ MVC MF Visual COBOL for Windows I NU XTP --60— _Bpp�mvx i5i1_0D MF COBOL Server Appilcarion 110 CU XTP Runtime - Windows 81 COLD BPP-MVX MF COBOL Server Application —t1-6— CU XTP ..... . .............. I Runtime - Windows 82 TEST BPP-MVX MF COBOL Server Apiii-ic—stion -To— 7u— —XTP _PR_01) Runtime - Windows BPP-N0-nFY_ Infer Noflrtcation5 I NU XTP 84 _$5_ PROD _TR�F_ BPP-XMLT —BPP-XMLT Design Studio -Design 1 NU XTP Studio I NU XTP 0. 86 PRO[ UPP MOA Microsoft Office Add ins -,50— --ku— —XTP 87 PROD $3S-MObRQC mobile Requisitions wR I Dv XTP 88 PROD PROD s3s•RQC S3S-PQr- Requwlon center C'ent'e"r 89 100 , NU M Licensee lnitlals,__ Order Form As it relates to the Component Systems specified herein, this Order Form is subject to the teens of the Sollware Customer Agreement Master Teens and Conditions between Infor {US), t tic. ("Infor") and City of Santa Ann ("Licensee") with an effective date of 3/3/2008 (the "License Agreement"). As it relates to Support for the Component Systems, this Order Form is subject to the applicable terms of the License Agreement (to the extent it concerns Support) or, if Support is the subject of a separate Support agreement related to the License Agreement, the ten'ns of such Support Agreement (the "Support ,Agreement"). The License Agreement and related Support Agreement (if any) are referred to herein as the "Agreement". All terms of the Agreement are incorporated herein by reference. Capitalized terms not defined in this Order Form are defined in the Agreement. In the event of a conflict, the toms of this Order Fonn control over the terms of the Agreement. In the event the capitalized ter-ras in this Order Form differ from the terminology used in the Agreement, references herein to: "Component Systems" means the software products that arc being licensed (and may be referred to in the Agreement as Products, Software Products, Software, Programs or Licensed Programs); "Support" means Infor's current standard maintenance and support services (and may be referred to in the Agreement as Maintenance and Support, Annual Support, Support Services, Cin -Going Support or One Point Support); "Order Form" paeans a mutually agreed upon ordering document (and may be referred to in the Agreement as Schedule, Supplement or Supplemental Schedule); "User Restriction" means the license restriction applicable to the Component System in addition to any license restrictions in the Agreement; "Annual Escalation Percentage Cap" means the maximum percentage increase in the annual Support Fee on an annual basis. In addition, based on the applicable Agreement, listed Component Systems herein owned by a third party may also be referred to in the Agreement as "Additional Software" or "Third Party Software". 1. Component Svstems PROD: Santa Ann .fart # (if applicable) Component Systems User Restriction* Support Levet" Quantity Type I S3F-MRBAC Infor Lawson Project Accounting 5 NU XTP 2 S3F-FINPROI Infor Lawson Financial Procurement Package Inquiry 15 NU XTP Total License Fee: $7,750.00 * If specified in the User Restriction field: "NU" = Named Users - Allows access to the Component System up to the stated maximum number of individual named users, irrespective as to whether any such user is actively logged on to the Component Systems at a given point in time; The Licensee agrees to assign to each Named User a unique identification profile, it being agreed that to the extent licensee uses generic user profiles as a means to access the Component System, each separate logon accessing the Component System will he counted as a separate user. " Support Level: Descriptions of the Support levels can. be found at http:/iwww.infor. comlcontent(brochuresiinCorxhemesupportplanfeatures.pdf/. "XT" = Infor Essential (24x.5) / "XTP" = Infor Premium (240) / "XTE"= Infor Elite (240) Plus IL Support Services Additional Annual Support Fee: $1,550.0© Annual lwscalation Percentage Cap (effective after the Initial Terra): 3% through the Committed Term of Support; thereafter 6% or the then -current year-ovcr-year increase in the Consumer Price Index (CPI -U), whichever is greater. Order Form (CPQ -English -US May 2016) OP -02025002 GSB SQB042241_1.1 v2 4/3/2017 Page 1 of 3 Initial Term of Support: AgdLJ2, 2017 througha�201.�. Fee for laitial Term of Support. $.1,732.60 Committed Term of Support: April 19, 2017 through May 3l, 2020 Total Amount Due (before applicable taxes): $9,482.60 Unless otherwise specified all amounts are in Payment Terms: United States Dollar. Payment is due within 30 days of Order Fenn Date. Equipment (on which Component Systems will be Installed): Computer Platform: Model: Operating System: DBMS. Serial Number; Currency: USD Licensee Account ID, 2119-L Infor CL Ill: USQAB Account Executive Name: Kristin Perkinson Location where equipment is located (i£ blank, the Delivery Address shall be the licensed Equipment location): Delivery Address: Invoice Address.- ddress:City Cityof Santa Ana City of Santa Ana 20 Civic Center Plaza 20 Civic Center Plaza M-42 M-42 Santa Ana, CA 92701 Santa Ana., CA 92701 USA USA Contact Mane: Mllanka ltadic Contact Name. Melanie Torres Contact Title. Principal Programmer Analyst Contact `I`idw Accounting Assistant Contact Phone; 714-647-5256 Contact Phone, 714-647-5373 Contact email: rnradic@santa-ana.org _ Contact email: rntorresosanla-ana,org III. Additional Terms Parties agree that no shipment shall be required for Component Systems previously licensed to the :L€censee. For Any now Component Systems licensed herein, Delivery shall be FOB Shipping Point. Licensee's purchase of the licenses specified herein is not contingent or dependent upon the provision of any consulting services Licensee may choose to purchase from Infer contemporaneously with this Order Form or in the future. As of the Effective Date of this Order Forth, the Support renewal of Licensee's previously licensed Component System(s) is pending. Licensee hereby consents to the renewal of Support services for such Component System(s) and irrevocably agrees to pay the corresponding fees. Non-payrrrertt of these fees will entitle lnfor to suspend Support for the Component Systems) licensed herein until such payment is received. No changes or modifications of any kind to this Order Forrn shall be accepted atter cxecution unless signed in writing by both parties Any purchase order or similar document (other than a mutually executed and delivered Order Form) that may be issued by the. undersigned Licensee in connection with this Order For€n sloes not modify this Order Form or the Agreement to which it pertains. No such modification will be effective unless it is in writing, is signed by each party, and expressly provides that it amends this Order Forro (or as applicable, the Agreement), Order Foran (CPQ -English -US May 2015) OP -02025602 GSB SQB042241. 1-t v2 41312017 mage 2 of 3 For U.S. Government entities, the rollowing restricted right"; dause applies: This Coaip)ncnt System is a "cote mer6ai conipoacnt," as this teen is defined in48 C.F,R. 2. 101, consisting of-cormliercial Computer soflwart- and "computer software documentation," as such tarms. are defined in 4S C.RR, 252,227-7014(a)(1) and 48 C.F.R, 251227-7014(a)i 5), respectively, and used in 48 CY.R. 12,212 and 48 CY.R.. 227,2702, as applicablc,, and all as amended from titne to timc. Congistew with 48 C.F.R. 12.212 and 48 CZR. 227,7202, ane: other relevant suctions of theCode ofFcdcral Rogulitions, as applicable, and a I I ars amended rrointime to time, all U.S. Govornment elinties acquire this Component systern only with those riglvs set forth in tile aixornpanying this Component System(. U-sv, duplication, reproduction, or transfin, of lhi.,i commurcial software and accornpjnying docuntentation is restricted ill aecordancc rend by ii NcQnsv agreement, with FAR 12.212 and DFARS 22T7202 a By signing this Order Fonla. [Accrisec rcliresents and wart -anti that it Iran obtaincd .all <i%'ces,.ary authorizations and approvals including, Istat not limited t(% appropriation of funds and Ndgel appro%,al. COMM IT EEDS11EIDQUIL-KIN.!�S i. The Support Fee and Aiinual Escalation Nrcelltagl( ap ';et fordo above shall apph o;)iy to Ilic Companont Syqmms and nuts berand types of users set f6rth ubovc. If during the Initial Term of Support, or m any Banc during the remainder of the commitinent pt,,ri3d, Liconsv4 li"nsys additional Component Systems anchor users, or reinstates Support for any Previously licensed Component Systems arld"or users, the Support Fee will h1crense according to lnfor's then -current applicabl4 nates and policies. ii. Tile parties agree the Support Feeattd Annual Eicalmion Nrcentage Cap specificd (above is offerW by Infor soicly in reliance upon Licemev's commitmetit to renew annual Sull)ort through the Cominitted Term of Support which will be invoiced in advance of each annual support rtmewal period. The support period spcuiftcd herein ;i a binding icrm, wid Support may not be canceled during this tune. if Licenim- fails to pay Inror any portion of the Support Fee Whell due for arty rQasort Whatsoevi2r, then, ill addition to other' roinedici Infor may exercise, Licensee shall be immediately invGjved tor, and ,hidl be obligated to pay to Infor the Support Fee for the catire commitment poqiod, with Infor-standard antwat increases applied, ai liquidated damages and not as penalty, less any amounts previously paid by Licensee for the Support fees due heretinder. 11)e partics agr� this atnount is a fair and reasonable estimation of Info's damages in the event Licensee breaches it, obligation to Inaintain Support through the commitnierit period. Effective: date of this Order Form: (dic "Order Foi-yn Date"), w !.)v completed by Infor upon countersignature, THE PAiaiES have e-ccutcd this, Order Foran through (lac siguatuivs of their ropvcti%c authorized representatives - tier: -Infor (U , Inc. for: Susan Erdely Typed or Printed Name Director, Contracts Title APPROVED AS TO FORM: Sonia R, Carvalho City Attorney By: JDhn7%f, Funk Assistant City Attorney April l2,2017 RECOMMENDED FOR APPROVAL: lack ulla Chi In' nnation Teclinology Department City of Santa Ana (Licensee) Signature ROBERT C. CORTEZ T)I)cd or Printtd Mame Deputy City Manager 'ritie Clan ATTEST Maria 1), Fluiiar C1�rk of t'he CoLmcil Order Form (CPQ -English -U5 May 2016) OP -02025002 GSB SQB042241.-I-I v2 4(30)17 Page 3 of 3 Services Work Order This Time and Materials Services Work Order (Work Order" or "Order" or "SWO") is subject to all terms and condibons of the Software Services Agreement (or, if applicable, the Professional Services Agreement) between Infor (US), Inc. ("Inke) and City of Santa Ana ('Licensee") with an Effective Date of 313/2008 (the "Services Agreement"). All terms of the Services Agreement are incorporated herein by this reference Capitalised terms not defined in this Work Order are defined in the Services Agreement. In the event of a conflict, the terms of this Work Order control over the terms of the Services Agreement. Effective Date of Work Orden date of final signature below Work Order Number: AGRA2662 Prepared by, Lawrence Clevenstine Proiect Name: Lawson Ad Hoc Consulting 0�scrl tion of S ices cab Prov€Tied Infor will provide ad hoc consulting services as requested by Licensee during the peflod beginning June 1, 2017 through May 31, 2020. This may include both functional and technical assistance. The estimated hours included in this Services Work Order are designed to be utilized by the Licensee on an as requested basis. The specifics of the services to be provided have not been determined, but will be discussed and agreed upon, prior to a resource being engaged. No specific deliverables defined. Any deliverables requested/Provided would be mutually agreed upon. General Ass r►a tions and {atoll ations 1 Any requirement(s) not specified in this Order will bra addressed using the Project Change Coritrci Process. 2 Licensee acknowiedges that any delays or changes caused by Licensee Licensee's emp)oyees, equipment, contractors or vendors may cause an increase in the fees required under this Order, including without limitation, delays or changes due to the following: (a) change to or deficiency in the information which Licensee has supplied to Infor; (b) failure by Licensee to perform any of its responsibilities in a timely manner including the supply to Infor of resources and information; or (c) an unanticipated event that changes the service needs or requirements of Licensee, Changes required to this Order as a result of any of the forOgOing events will be handled {,sing the Project Change Control Process. 3. For all services provided at Licensee locations, Licensee will provide office facilities to Infor personnel. This includes, but is not limited to, office space, desks, networked computers, secured filing cabinets if required, team meeting morns.. networked printers, photocopier, telephones, stationery, whiteboards, internet and remote VPN connection, 4th r Prra ectAssumtions and Obligations Licensee will contact the Infor Project Lead assigned to schedule resources as projects are identified. • Infor will not provide services hours in excess of those set forth below without a mutually agreed upon and executed change order to increase the level of effort and estimated services and hours Page I of I GLM .170302 Resource Levol ICS Consultant, Sr. Estimated Hours Hourly Rate Estimated Fee 400.00 211.00 84,400.00 Grand Total: 84,400.00 Currency US Dollar The rates and terms specified herein are only valid if this work Order is signed by Licensee by 4128120`17. Estimated time and costs listed in this Order represent an estimate only, and actual project time and cost may vary franc t#le estimates provided. Ali Services are provided on a time and materials basis. Billing and payment are not dependent of conditioned on delivery of deilverable.s contemplated herein or any other deliverables. Infor will invoice Licensee for ail Services and applicable charges on a monthly basis, as Infor renders the seMces or Licensee incurs the charges, as applicable, Fees do not include applicable taxes, which vvill be added to each invoice. Licensee will pay each Infor invoice within 30 days of the data of invoice. This payment obligation is non -cancelable and, the amounts paid are non-refunda5la. Travel and living expenses are not included in the rates or estimated fees stated herein, and are in addition to such fees. Overtime rates of 150% of the quoted rate apply for after hours and weekend work. "After hours work" is defined as sefvioes performed between 6:00 P,m. and 0:00 ash. "Weekend work' is definod as services performed between 8:00 p.m. Friday and 6:00 a.m. Monday. Holiday rates of 200% of the quoted rite apply for ail holiday work. Where a substantial variation from this Order is foreseen both parties must agree in writing to the additional work and amend this Order accordingly. LOCATIONS: Services may be provided at the facilities. of Infor or its contractors, or at the Licensee sites listed below. A minimum of 112 day (4 hours) will be charged for all work at the Licensee's facilities Remote services provided via phone, facsimile or remote access to Licensee's site will be charged at the standard hourly rate. _Licensee site _Addresses. 20 Clvic Center Plaza Santa Ana, CA 92701 THE PARTIES have executed this Order through the signatures of thoir respective authorized representatives. Infor (US), Inc, Signature LI 4r� Printed Name, Susan Erdely Title , Director, Contracts Address 13560 Morris Road Alpharetta GA 30004 USA Signed Date April 3, 2017 City of Santa Ana Signature: L Printed Name: ROBERT C. CORTEZ Title: Address4 Deputy City Manager 20 Civic Center Plaza Sth Floor Santa Ana CA 92701 United States Signed Date i Purchase Order Number InVoLme MallinqA �drqss dress if er �ntfr iris Company Name. Page 2 of 3 CLIV -470302 Contact Name Address: Phone . Email Address INTERNAL USE ONLY Primary Product; S3 Financial Products ICS Approval 11D: AGR. 12662 Existing Project. ID Existing Project Manager Opportunity 10: OP -D2309852 internal ID: Approved as form Attest Recommended for Approval 4iL"4lilt. -�&=� rJ Un Assistant City Attorney iMuria � Clerk of the Council PCkl— Jtk lulla hief Technology Innovations Officer Page 3 of 3 1703OZ