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Home My WebLink AboutWESTBOUND COMMUNICATIONS, INC. (2)-2017A-2015-112"-0;), SECOND AMENDMENT TO CONSULTANT AGREEMENT WITH WESTBOUND COMMUNICATIONS THIS SECOND AMENDMENT TO THE ORIGINAL CONSULTANT AGREEMENT is entered into this 1011' day of May 2017, by and between Westbound Communications ("Consultant'), and the City of Santa Ana, a charter city and municipal corporation duly organized and existing under the Constitution and laws of the State of California ("City). A. On June 16, 2015, the City entered into Agreement # A-2015-112 with Consultant to provide Services in the field of public outreach and promotional services related to the ReadyOC (ROC) Emergency Preparedness Campaign and the "If You See Something, Say Something" (S4) Campaign and related matters for the term of June 16, 2015.through June 16, 2016, B. On June 14, 2016, the parties entered into a First Amendment of the Agreement # A- 2015-112-001 wherein the scope of services was amended to address services to be provided pursuant to fiscal year 2015 funding, per Exhibits A and B to the Fust Amendment; amend the language on the certifications; and exercised its option to extend the term of the original agreement for an additional one year until June 15, 2017. C. h1 accordance with the terms and conditions of the Original Agreement, the parties desire to amend the scope of services identified in Exhibits A and B to the First Amendment to the Agreement. The additional services shall be funded by the 5% contingency funds detailed within the Milestone Payment schedules provided in the exhibits to the First Amendment. The term for these additional services are to be completed by May 31, 2017 and does not revise any of the terns of the First Amendment. THE PARTIES THEREFORE AGREE: Section 1, SCOPE OF SERVICES, shall be amended to include the services detailed in the letters of May 3, 2017 for the ROC Campaign, "ReadyOC App Update & Social Media Promotions," and for the S4 Campaign, "S4 Digital Advertising & Social Media Promotions," described and set forth as Exhibit A-1 and Exhibit B-1, respectively, attached hereto, and incorporated by reference to the First Amendment to this Agreement, Except as hereinabove modified in this Second Amendment, the terms of the Agreement and any prior Amendments shall remain in full force and effect. In the event of any conflict between the terms of this First Amendment and the terms of the Agreement and the prior Amendments, the terms of this Thud Amendment shall control. INSURANCE ON FILE. WORK MAY PROCEED UNI IL INSURANCE EXPIRES CLERK OF COUNCIL DATE•. 7-. 201 7 Signature Page: Second Amendment to Consultant Agreement with Westbound Communications IN WITNESS WHEREOF, the parties hereto have executed this Second Amendment to the Agreement the date and year first above written. ATTEST: cam° MAP IA D. HUIZAR Clerk of the Council APPROVED AS TO FORM: SSR. Carvalho, City Attorney City Attorney RECOMMENDED FOR APPROVAL: r DAID� LENTIN Acting Chief of Police CITY OF SANTA ANA IIA J. )[1RTZ City Manager WESTBOUND COMMUNICATIONS, INC. Page 2 of 2 EXHIBIT A-1 K � May 3, 2017 The following specifies the recommended allocation of the $10,000 in contingency funds to be used for ReadyOC (ROC): ReadyOC App Update & Social Media Promotions: Objective: to update and improve mobile application capabilities, functionality and downloads through a full OS update. Task Description: coordinate and oversee the implementation of a full update to the ReadyOC mobile application including: operating system updates, replacement of the current API, resubmittal to Google Play and Apple, and promotion of the app. This also includes app maintenance, management, coordination, expenses for the app designer and download measurement on a daily, weekly and monthly basis. Further details and scope on the mobile app updates are noted below, per the ROC app developer, based on each supported platform: Apple iOS • Remove unnecessary/deprecated app frameworks • For testing, update out of date code (required by Apple) using TestFlight • Auto layout updates to every section to support new device screen sizes (required by Apple) • Redo push notifications setup using Parse, because the company stopped supporting the iOS (will use an Apple approved alternate for notifications) • Upgrade project SDK (software development kit) to support latest OS for iOS along with all fixes to be backwards compatible to previous app versions • Fix broken features that are currently running • Update AppAnnie for tracking user data and download analytics Android/Google Play • Fix "broken" sections within the Games and Website sections • Remove unnecessary/deprecated app frameworks • Port project to Android Studio for testing (previous version was using Eclipse for Android, which is no longer supported) • Programming will require various core upgrades that are now required by Android • Auto layout updates to every section to support new device screen sizes (required by Android) • Redo push notifications with new system, because Parse is no longer supporting Android • Upgrade core code to work inside Android Studio to support latest OS for Android, along with all fixes to be backwards compatible to previous app versions • Fix broken features that are currently running • Update AppAnnie for tracking user data and download analytics 625 The City Drive, Suite 36C • Orange. CA 92868 � t. 714.663.818.4 • f 714.663.8181 • www.WestboundCommunications. Com Responsibilities: WBC shall: a. Develop the mobile app elements with app designer and seek update plan approval from the Project Manager and ROC Steering Committee Santa Ana shall: a. Approve mobile app update elements, timeline and promotion plan Completion Criteria: The task is considered complete upon the completion of deliverables and when the Santa Ana Project Manager signs the task completion letter by end of May 2017. Please indicate the agreement and approval to move forward with this task. Thank yo L. . ___ ick -'Miltenberger Partner Westbound Communications 625 The City Drive, Suite 360 - Orange, CA 92868 ^ t. 114 653 8138 - % 714 8363.8181 • �v vw WestboundCommunications-cam EXHIBIT B-1 May 3, 2017 The following specifies the recommended allocation of the $8,000 contingency funds to be used by S4: S4 Digital Advertising & Social Media Promotions: Objective: to expand public awareness and reach for the campaign through digital/social media platforms and a digital geo-fencing advertising promotion during the second quarter of 2017. Task Description: coordinate and secure a minimum 4 -week digital geo-fencing promotion for spring/summer 2017 to coincide with additional programming elements. In addition, create and run a proactive promotion or micro -campaign on social media leveraging boosted content, and paid, native, in -feed advertising on the campaign's Twitter, Instagram and YouTube platforms. This includes maintenance, updates, management and measurement on a daily, weekly and monthly basis. Responsibilities: WBC shall: a. Develop the initiative, elements and seek plan approval from the Project Manager and ROC Steering Committee Santa Ana shall: a. Approve digital plan elements and social media promotion plan Completion Criteria: The task is considered complete upon the completion of deliverables and when the Santa Ana Project Manager signs the task completion letter by the end of May. Please indicate the agreement and approval to move forward wivThank youck 'Itenberger Otto L artner Projeci Manager Westbound Communications Santa Ana Police 625 The City Onve, Suite 360 • Orange. CA 92868 - t: 714.6638188 • f: 714.6638181 ^ vwa WestboundConninunications. corn hC cf_nM7A1 C7 11 1 ---•-•••.••• AC...�.V'AL •,• • CERTIFICATE OF LIABILITY INSURANCE CAiE(MADDPYYYY) . ,_ ., 11291x9» THIS CERTIFICATE 15 ISSUED ASA MATTER OF INFORMATION ONLY AND CONFERS NO RIGHTS UPON THE CERTIFICATE HOWER, THIS CERTIFICATE DOES NOT AFFIRMATIVELY OR NEGATIVELY AMEND, EXTEND OR ALTER THE COVERAGE AFFORDED BYTHEPOLICIES BELOW, THIS CERTIFICATE OF INSURANCE DOES NOT CONSTITUTE A CONTRAO'T BETWEEN THE ISSUING INSURER($), AUTHORIZED REPRESENTATIVE OR PRODUCER, AND THE CERTIPICATE HOLDER, IMPORTANT: If the certificate holder is an A0017IONAL INSURED, the policy(fes) must have ADDITIONAL INSURED provisions or be endorsed. If SUBROGATION 15 WAIVED, subject to the terms and conditions of the policy, certain policies may require an endorsement. A statement on this certificate does not confer rights to the certificate holder in lieu of such endarsomont s I. PRODUCER Lica es, # C757776 1vjAcr Jordan Bartleson HUS International Insurance Services Inc. I FNaN£ ,.Nm$375 51 x34257x 3390 University Ave„ She 300 a,9 Riverside, CA 92601ca3.cAti(falFhuhinternationaLoom Ifig�96fltS)APFDROtNa COVERAO£ I N fNSi/RERA,Srantine} Insurance Company, Ltd. 111090 ,Nauase r uREa a: Hartfio�i� Accident and indemnikv Comany ,_22357 PRODLOTS-COMPIOPA 4,909,404 73 Westbound Communications, Inc„IINSURER c:Axis Insurance Companyx±1 025 The City Dr., Ste 480 INSURER a: _ Orange, CA 92868 0510612017 0510612418 INSURER : eo➢n.Y1NuURr�Perryyyerac5 BODILY �NURY1er st Il } INSURERP: Cr1V6RALIE$ CERTIFICATE NUMRPfl REVISION NLIMRFR• THIS IS TO CERTIFY THAT THE POLICIES OF INSURANCE LISTED BELOW HAVE BEEN ISSUED TO THE INSURED NAMED ABOVE FOR THE POLICY PERICD (NDICATED. NOTWITHSTANDING ANY REOUIREMENT, TERM OR CONDITION OF ANY CONTRACT OR OTHER DOCUMENT WITH RESPEOTTO WHICH THIS CERTIFICATE MAY BE ISSUED OR MAY PERTAIN, THE INSURANCE AFFORDED BY THE POLICIES DESCRIBED HEREIN IS SUBJECT TO ALL THE TERMS. EXCLUSIONS AND CONDITIONS OF SUCH POLICIES, LIhIITS"OWN MAY HAVE BEEN REDUCED -BY PAID CLAIMS. �F tNSRi TYPE gFiRSBRANCE ABOL Sunni ppLtOY NUMBER itF(SLICY UCY I iiMiTS A I X CommERGtAL OENERAi LWHxiFY r4DLNMsdssOE QDctaAR X I 111 X tT2SSAfSd627 i 05(O6t291T I 0570612018;usTc i EACtiOCOURRENCE IS 2a496r404 zENTEo �--"! 0.000 MEO IXPtemane oazsan} 3 10,000 PERSONAL& ADVIN U Y 1 7,000,000 —�n•4,004'000 'L AGORe^ET'E LIMIT a ES PER. POLICYU j@aLOC GENERAAGGREGATE PRODLOTS-COMPIOPA 4,909,404 A LAarCM0011E uA01UTY ANYAUTO AU) WOOL" ppTryryO0NONLY B 72SBAID4627 0510612017 0510612418 COMSINEOSINOLEUMIT 2,044,400 eo➢n.Y1NuURr�Perryyyerac5 BODILY �NURY1er st Il } PROPERTY AlAAGE, ( 3 A ; UMBRELLA VAH i ExcRssLua' X. OCCUR CLAN34VAOe TxSSAf84627 f i i 0510617120 ; 0510612019 li a H CllRRcNCs_ 2,040,400 I 2,004,040 owl XI RETENTIONS 10,090} B �wOR%ERR COMP£NSATlDn MDRU'vo Y YIN PROPRI I ARTNER£X£CURVE I allo E,�'rER Qac41cry HIeeltu o? —Y] n en dtmheeeaar 41 IPO OF OPERATIONS below NIA 2WECLR3T83 4912$1296B2ex41T I j{ I + I ( 2I I ErR .PRIi DENT�444,490AryY EACH ACCI £l. ➢tSEASE - EA EraFlO E! 1'680'444 E.L. CREASE -POLICY LIMIT 1,000,000 C IIPrDfssslonal Liab IRetention:$10.000 II I 'IMCNO 234351601 9125/2418 MCN000234351601 0912 512 01 6 � 512017 1 091x512017 Iger Claim 1 3,000.000 Aggregate 3,000,064 DESCRIPTION Or OPERATIONS a LOCATIONS I VEHICLES (ACORD Itlt, gddltiowl Rvmarka echeEule. may be amch¢n i! Mora aaCd li requlrvtll Tho City of Santa Ana, it's officers, employees. agents, volunteers and representatives are Additional r,nsurad In regards to General Liability per farm IH12001185 which includes 30 Day Notice of Cancellation. Primary & Non.Contributory wording and Waiver of Subragation coverages apply to the General Liability policy when required by written contract per the attached endorsement SS0008 04105 (129S.16.17 of 24). SHOULD ANY OF THE ABOVE DESCRIBED POLICIES OE CANCELLED BEFORE Cil of Santa Ana THE EXPIRATION OATS THEREOF, NOTICE WILL BE DELIVERED IN City 26 OI Vic Center Plaza ACCOROANCE WITH THE POLICY PROVISIONS. Santa Ana, CA 92701 Car 19662015 ACORD CORPORATION, All rights The ACORD name and Togo are registered marks of ACORD ,, P;PF.t Westbound Communications, Inc EFFECTIVE DATES 0510612017 to 05/06!2018 POLICY NUMBER: 72 SBA IB4627 THIS ENDORSEMENT CHANGES THE POLICY. PLEASE READ IT CAREFULLY. ADDITIONAL INSURED - PERSON -ORGANIZATION THE CITY OF MORENO VALLEY MORENO VALLEY COMMUNITY SERVICES DISTRICT REDEVELOPMENT AGENCY OF THE CITY OF MORENO VALLEY 14177 FREDERICK STREET MORENO VALLEY, CA 92552 THE COUNTY OF ORANGE JOHN WAYNE AIRPORT 3160 AIRWAY AVENUE COST MESA, CA 92626 ORANGE COUNTY TRANSPORTATION AUTHORITY ATTN: PIA VEESAPEN 550 S. MATH STREET ORANGE, CA 92863-1584 RE; REFERENCE AGREEMENT N0, C -I-2666 CITY OF SANTA ANA 20 CIVIC CENTER PLAZA SANTA ANA, CA 92701 TIME WARNER CABLE, INC. 550 N. CONTINENTAL BLVD. EL SEGUNDO, CA 90245 RE: PRIMARY AND NON CONSTRIBUTORY PLACENTIA - YORBA LINDA UNIFIED OFFICERS, AGENTS AND EMPLOYEES SOUTHERN CALIFORNIA SCHOOLS RISK 1301 E. ORANGETHORPE AVE PLACENTIA, CA 92870 WILLDAN ENERGY SOLUTIONS ATTN: RISK MANAGER 2401 E. KATELLA AVE,, STE 300 ANAHEIM, CA 92806 SCHOOL DISTRICT, ITS BOARD AND ITS MANAGEMENT Form IH 12 0011 85 T SEQ. NO. 003 Printed in U.S.A. Page 001 (CONTINUED ON NEXT PAGE) Process Date: 02/22/17 Expiration Date: 05/06/18 FAIR Westbound Communications, Inc EFFECTIVE DATES' 08108i2017 to 05!0612018 POLICY NUMBER; 72 SBA I24E27 THIS ENDORSEMENT CHANGES THE POLICY, PLEASE READ IT CAREFULLY. 30 DAY NOTICE OF CANCELLETION IN CONSLDERATLON OF NO CHANGE IN PREMIUM, L'I rS HEREBY A.FF.EED AND UNDERSTOOD THAT FORM SS1224 IS ADDED PER THE ATTACHED. Form IH 12 00 11 85 T SEQ. N0. 007 Printed In U.S.A. Page 001 1 CONTINUED ON NEXT PAGE1 Process Date: 02/22/17 Expiration Date: OS/06/18 BUSINESS LIABILITY COVERAGE FORM This Paragraph I. applies separately to you and any additional insured. 3. Financial Responsibility Laws a. When this policy is certified as proof of financial responsibility for the future under the provisions of any motor vehicle financial responsibility law, the insurance provided by the policy for "bodily injury" liability and "property damage" liability will comply with the provisions of the law to the extent of the coverage and limits of insurance required by that law. b. With respect to "mobile equipment" to which this insurance applies, we will provide any liability, uninsured motorists, underinsured motorists, no-fault or other coverage required by any motor vehicle law. We will provide the required limits for those coverages. 4. Legal Action Against Us No person or organization has a right under this Coverage Form: a. To join us as a party or otherwise bring us into a "suit" asking for damages from an insured; or b, To sue us on this Coverage Form unless all of its terms have been fully complied with. A person or organization may sue us to recover on an agreed settlement or on a final judgment against an insured: but we will not be liable for damages that are not payable under the terms of this insurance or that are in excess of the applicable limit of insurance. An agreed settlement means a settlement and release of liability signed by us• the insured and the claimant or the claimant's legal representative, 5. Separation Of Insureds Except with respect to the Limits of Insurance, and any rights or duties specifically assigned in this policy to the first Named Insured, this insurance applies: a. As if each Named Insured were the only Named Insured; and It. Separately to each insured against whom a claim is made or "suit" is brought. 6. Representations a. When You Accept This Policy By accepting this policy, you agree: (1) The statements in the Declarations are accurate and complete: (2) Those statements are based upon representations you made to us; and Page 16 of 24 Uc.clviund Crmmunmaboro Irc N It.lt'} .1,1;%I BER: 72Sa AI[34n27 F1 h(11%1: U.\I Fi: 0; un 21117 )65 Oil' -u Is (3) We have issued this policy In reliance upon your representations, b. Unintentional Failure To Disclose Hazards If unintentionally you should fail to disclose all hazards relating to the conduct of your business at the inception date of this Coverage Part, we shall not deny any coverage under this Coverage Pa t because of such failure. 7, Otherinsurance if other valid and collectible insurance is available for a loss we cover under this Coverage Part, our obligations are limited as follows: a. Primary Insurance This insurance is primary except when b. below applies. If other insurance is also primary, we will share with all that other insurance by the method described in c. below, b. Excess Insurance This insurance is excess over any of the other insurance, whether primary, excess, contingent or on any other basis: (1) Your Work That is Fire. Extended Coverage, Builder's Risk, Installation Risk or similar coverage for "your work", (2) Promises Rented To You That is fire, lightning or explosion insurance for premises rented to you or temporarily occupied by you with permission of the owner: (3) Tenant Liability That is insurance purchased by you to cover your liability as a tenant for "property damage" to premises rented to you or temporarily occupied by you with permission of the owner: (4) Aircraft, Auto Or Watercraft If the loss arises out of the maintenance or use of aircraft, "autos" or watercraft to the extent not subject to Exclusion g. of Section A. —Coverages. (5) Property Damage To Borrowed Equipment Or Use Of Elevators If the loss arises out of "property damage" to borrowed equipment or the use of elevators to the extent not subject to Exclusion k. of Section A. — Coverages. Form SS 00 �0804 05 A-2096-112-01. 5p�ab SII r"AMENDMENT TO CONSULTANT AGREEMENT WITH WESTBOUND COMMUNICATIONS Sc-CvpU . THIS T� AMENDMENT TO THE ORIG iNAL CONSULTANT AGREEMENT is entered this 10th day of May 2017, by and between Westbound Communications ("Consultant"), and the City anta Ana, a charter city and municipal corporation duly organized and existing under the Constitution. laws of the State of California C City"). A. On June 16,2Q1 5, the City entered into Agreement # A-2015-112 with Consultant to provide Services in the field of public outreach and promotional services related to the ReadyOC (ROC) Emergency Preparedness Campaign and the "If You See Something, Say Something" (84) Campaign and related matters for the term of June 16, 2015 through June 16, 2016, B. On June 14, 2016, the parties entered into a First Amendment of the Agreement €t A 2015-112-001 wherein the scope of services was amended to address services to be provided pursuant to fiscal year 2015 funding, Per Exhibits A and B to the First Amendment; amend the language on the certifications; and exercised its option to extend the terra of the original agreement for an additional one year until June 15, 2017. C. The parties have enteredXe Amendment to the Original agreement which will commence on June 15, nd Amendment will amend the scope of servicesto be provided pursuaar 2016 funding; amend the language on the certifications; and exercextend the terms of the original Agreement until June 15, 2018. D. in accordance with the terms and conditions of the Original Agreement, the parties desire to amendthe scope of services identified in Exhibits A and B to the First Amendment to the. Agreement. The additional services shall be funded by the 5% contingency funds detailed within the Milestone Payment schedules provided in the exhibits to the First Amendment. The term for these additional services are to be completed by May 31, 2017 and does not revise any of the terms of the Second Amendment. THE PARTIES THEREFORE AGREE: 1. Section 1, SCOPE OF SERVICES, shall be amended to include the services detailed in the letters of May 3, 2017 for the ROC Campaign, "ReadyOC App Update & Social Media Promotions," and for the S4 Campaign, "S4 Digital Advertising & Social Media Promotions," described and set forth as Exhibit A-1 and Exhibit B -A, respectively, attached hereto, and incorporated by reference to the First Amendment to this Agreement. Except as bereinabove, modified in this Third Amendment, the terms of the Agreement and any prior Amendments shall remain in full force and effect. In the event of any conflict between the terms of this Third Amendment and the terms of the Agreement and the prior Amendments, the terms of this Third Amendment shall control. Signature Page: Third Amendment to Consultant Agreement with Westbound Communications IN WITNESS WHEREOF, the parties hereto have executed this Thjd Amendment to the Agreement the date and year first above written, ATTEST: MARIA DMARIA D. HUIZAR a Clerk of the Council APPROVED AS TO FORM: Sonia R. Carvalho, City Attorney B : Tamara Bogosian Assistant City Attomey RECOMMENDED FOR APPROVAL: L-�Q3 11�9 JSSCHNABL Acting Chief Df Police CITY OF SANTA ANA // 4/,/e Z/ Ci VTHIA J. TZ Interim City Manager WESTBOUND COMMUNICATIONS, INC. .•Tr S�� Pre'! . Page 2 of 2 C,Westbound May 9, 2017 The following specifies the recommended allocation of the 510.000 in contingency funds to be used for ReadyOC (ROC). ReadyOC App Update & Social Media Promotions; b ective: to update and improve mobile application capabilities, functionality and downloads through a full OS update. '),gA Description: coordinate and oversee the implementation of a full update to the ReadyOC mobile application including: operating system updates, replacement of the current API, resubmittal to Google Play and Apple, and promotion of the app. This also includes app maintenance, management, coordination, expenses for the app designer and download measurement on a daily, weekly and monthly basis. Further details and scope on the mobile app updates are noted below, per the ROC app developer, based on each supported platform: ef05 • Remove unnecessarytdeprerated app frameworks • Fortestmg, update out of date code (required by Apple) using TestFlight • Auto layout updates to every section to support new device screen sizes (required by Apple) • Redo push notifications satup using Parse, because the company stopped supporting the IOS (will use an Apple approved alternate for notifications) • Upgrade project SDK (software development kit) to support latest OS far iOS along with all fixes to be backwards compatible to previous app versions • Fix broken features that are currently running • Update AppAnnie for tracking user data and download anatytics Android/G000le Play • Fix `broken" sections within the Games and Website sections • Remove unnecessary/deprecated app frameworks • Port project to Android Studio for testing (previous version was using Eclipse for Android, which is no longer supported) • Programming will require various core upgrades that are now required by Android • Auto layout updates to every section to support new device screen sizes (required by Android) + Redo push notifications with new system, because Parse Is no longer supporting Android Upgrade core code to work Inside Android Studio to support latest OS for Android, along with all Fixes to be backwards compatible to previous app versions Fix broken features that are currently running • Update AppAnnie for tracking user data and download analytics 625 De Cay D,,e S-. • ?&C • O,a,ye "I.A „`ycaa , . ''+C63 a, 2i ' ' 4363 3+31 . unm <JoWestbound Responsibilities. WBC shall: a. Develop the mobile app elements with app designer and seek update plan approval from the Project Manager and ROC Steering Committee Santa Ana shall: a. Approve mobile app update elements, timeline and promotion plan Completion Criteria: The task is considered complete upon the completion of deliverables and when the Santa Ana Project Manager signs the task completion letter by end of May 2017. Please indicate the agreement and approval to move forward with this task. Thank yv. �/ ick tiltenberger i Otto L er Partner Project Ma ger Westbound Communications Santa Ana olice Department 525 Tye Ci 1', Dn,l 5'J.Ie 351i A 714 663 IIIJ I ' .vW.`. 'T:c5 50Vt'C:.O�Ti'�IJ.nICa::CI`i C✓7 , *Westbound Exhibit 6-1 May 3, 2017 The following specifies the recommended allocation of the $8.000 contingency funds to be used by Sa; S4 Digital Advertising S Social Media Promotions: b'ective: to expand public awareness and reach for the campaign through digitallsocial media platforms and a digital gwfancing advertising promotion during the second quarter of 2017. Task Description: coordinate and secure a minimum 4 -week digital geo•fencing promotion for spring/summer 2017 to coincide with additional programming elements. In addition, create and run a proactive promotion or micro -campaign on social media leveraging boosted content, and paid. native, in -teed advertising on the campaign's Twitter, Instagram and YouTube platforms. This includes maintenance. updates, management and measurement on a daily, weekly and monthly basis. Res�rnsituTities: WEIC shall. a. Develop the initiative, elements and seek plan approval from the Project Manager and ROO Steering Committee Santa Ana shall: a. Approve digital plan elements and social media promotion plan Completion Criteria: The task is considered complete upon the completion of deliverables and when the Santa Ana Project Manager signs the task Completion tetter by the end of May. Please indicate the agreement and approval to move forward with this Thank you k Miltenberger artner Westbound Communications e26 The City Or,.te S4 le 25ti • C'9nge wA ),110 Otto Laufer Prajeat Maner Santa Ana P lice Department is 563 2"2 4 663 9t1' ny,.. "lest tcunaCOMMU^iC3tCos wm