HomeMy WebLinkAboutRANCHO SANTIAGO COMMUNITY COLLEGE DISTRICTINSURANCE NOT REQUIRED
WORK MAY PROCEED
CLERK OF COUNCI
DATE, AUG 3 0 2017
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Santa Ana Workforce Development Board
ADCC Partner:
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MEMORANDUM OF UNDERSTANDING (PHASE II)
PARTIES
The parties to this Memorandum of Understanding Phase II (MOU) are the Mayor and City
Council of the City of Santa Ana, the Santa Ana Workforce Development Board (WDB), and
Rancho Santiago Community College District (ADCC Partner).
LEGAL AUTHORITY
The Workforce Innovation and Opportunity Act (WIOA) sec. 121(c)(1) requires that each Local
Workforce Development Board with the agreement of the Chief Local Elected Official, develop
and enter into a Memorandum of Understanding (MOU) with each AJCC Partner, consistent
with WIOA Sec. 121(c)(2), concerning the operation of the AJCC delivery system in the City of
Santa Ana. This requirement is further described in the Workforce Innovation and Opportunity
Act; Joint Rule for Unified and Combined State Plans, Performance Accountability, and the
AJCC System Joint Provisions: Final Rule at 20 CFR 678.500, 34 CFR 361.500, and 34 CFR
463.500, and in Federal guidance.
Additionally, the sharing and allocation of infrastructure costs among AJCC partners is governed
by WIOA sec. 121(h), its implementing regulations, and the Federal Cost Principles contained in
the Uniform Administrative Requirements, Cost Principles, and Audit Requirements for Federal
Awards (Uniform Guidance) at 2 CFR part 200.
INTRODUCTION
The Santa Ana Workforce Development Board's goal is to create an integrated location and a
unified structure and process of proactive, transparent, and effective job seeker and business
services, orchestrated by a seamless collaboration of talent development and support agencies.
The purpose of this MOU is to define the parameters within which education, workforce,
economic development, and other Partner programs and entities operating within the jurisdiction
of the City of Santa Ana create a seamless, customer -focused America's Job Center of California
(AJCC) network that aligns service delivery across the board and enhances access to program
services. By realizing AJCC opportunities together, partners are able to build community -
benefiting bridges, rather than silos of programmatic isolation. These partnerships will increase
customer access and performance outcomes.
LOCAL/REGIONAL VISION STATEMENT, MISSION STATEMENT, AND GOALS
Santa Ana's vision rests on integrating current and future resources through its WDB partners.
Integration suggests more than partnering or assembling multiple funding sources. It means
making certain that all elements of the workforce support system work together to create synergy
for its target populations by offering inviting and seamless services, wherever a client enters the
system. Santa Ana's vision also embraces the future, as all visions should. It spawns new
industries and clusters and changes old ones. It generates fresh workforce opportunities in the
process. The Santa Ana WDB's strategic plan rests not only on strengths of its current industrial
base, but also the demands of emerging business and economic trends. Finally, Santa Ana's
vision is sensitive to the needs of its unique demographics and regional mix. As a major supplier
of workforce for surrounding communities, Santa Ana is firmly embedded in its regional and
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cluster matrix. Santa Ana's implementation of the vision entails enhancing business and
supports social and educational services and access to them, mostly though not exclusively
through its AJCC and WDB. An effective efficient administration is necessary to deliver the
services that make each of these strategies effective. The Santa Ana WDB's overall strategies:
1. Identify regional clusters most likely to create new jobs in which Santa Ana's workforce
can participate and the foundational requirements of such jobs;
2. Expand small business development support as a creator of new jobs and method for
growing the local tax base;
3. Educate Santa Ana's current and future workforce through classroom pre -training and
training activities, plus on-the-job training and workforce skill enhancement activities;
4. Offer career pathway programs for both unemployed and employed adults and youth;
5. Increase access to jobs for disconnected and underserved populations, especially youth;
6. Organize, integrate and support social and other services through the WDB's network of
partnerships, volunteer organizations, and established institutional resources; and
7. Assure funding from all public, private, and other sources in support of its programs.
SYSTEM STRUCTURE
AMERICA'S JOB CENTERS OF CALIFORNIA
The Santa Ana Workforce Board has one comprehensive AJCC in the City of Santa Ana which
is designed to provide a full range of assistance to job seekers and businesses under one roof.
Established under the Workforce Investment Act of 1998 and continued by the WIOA, the AJCC
offers a comprehensive array of services designed to match talent with opportunities.
ADMINISTERED BY THE CITY OF SANTA ANA
American Job Center (Comprehensive)
Santa Ana W/O/R/K CENTER
1000 E. Santa Ana Blvd., Suite 200, Suite 220
Santa Ana, CA 92701
(714) 565-2600
www.santa-ana.ca.gov/workcenter
Monday — Friday 8:00 am until 5:00 pm
AJCC ONE-STOP OPERATOR
The Santa Ana Workforce Development Board will utilize the same AJCC One -Stop (AJCC)
Operator as the OCDB. The Orange County Development Board procured the AJCC Operator
through a competitive process in accordance with the Uniform Guidance Cost Principles
contained in the Uniform Administrative Requirements, Cost Principles, and Audit Requirements
for Federal Awards at 2 CFR part 200 (Uniform Guidance), including the Office of Management
and Budget's (OMB) approved exceptions for the U.S. Department of Labor at 2 CFR part 2900,
WIOA and its implementing regulations, and local procurement laws and regulations. All
documentation for the competitive AJCC operator procurement is available for public inspection.
The State requires that the AJCC operator is re -competed at least every three years and no later
than every four years. Functional details are outlined in the Roles and Responsibilities of
Partners section, under AJCC Operator
ROLES AND RESPONSIBILITIES OF PARTNERS
The Parties to this agreement will work closely together to ensure that The AJCC is a high -
performing work place with staff that will ensure quality of service.
ALL PARTIES TO THIS AGREEMENT SHALL COMPLY WITH:
• Section 188 of the WIOA Nondiscrimination and Equal Opportunity Regulations (29
CFR Part 38; Final Rule, published December 2, 2016),
• Title VI of the Civil Rights Act of 1964 (Public Law 88-352),
• Section 504 of the Rehabilitation Act of 1973, as amended,
• The Americans with Disabilities Act of 1990 (Public Law 101-336),
• The Jobs for Veterans Act (Public Law 107-288) pertaining to priority of service in
programs funded by the U.S. Department of Labor,
• Training and Employment Guidance Letter (TELL) 37-14, Update on Complying with
Nondiscrimination Requirements: Discrimination Eased on Gender Identity, Gender
Expression and Sex Stereotyping are Prohibited Forms of Sex Discrimination in the
Workforce Development System and other guidance related to implementing WIOA sec.
188,
• The Family Educational Rights and Privacy Act (FERPA) (20 U.S.C. § 1232g; 34 CFR
part 99),
• Confidentiality requirements governing the protection and use of personal information
held by the VR agency (34 CFR 361.38),
• The confidentiality requirements governing the use of confidential information held by
the State UI agency (20 CFR part 603),
• All amendments to each, and
• All requirements imposed by the regulations issued pursuant to these acts.
The above provisions require, in part, that no persons in the United States shall, on the grounds
of race, color, national origin, sex, sexual orientation, gender identity and/or expression, age,
disability, political beliefs or religion be excluded from participation in, or denied, any aid, care,
services or other benefits provided by federal and/or state funding, or otherwise be subjected to
discrimination.
ADDITIONALLY, ALL PARTIES SHALL:
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• Collaborate and reasonably assist each other in the development of necessary service
delivery protocols for the services outlined in this MOU,
• Agree that the provisions contained herein are made subject to all applicable federal and
state laws, implementing regulations, and guidelines imposed on either or all Parties
relating to privacy rights of customers, maintenance of records, and other confidential
information relating to customers, and
• Agree that all equipment and furniture purchased by any party for purposes described
herein shall remain the property of the purchaser after the termination of this agreement.
PARTNERS
Each Partner commits to cross -training of staff, as appropriate, and to providing other
professional learning opportunities that promote continuous quality improvement. Partners will
further promote system integration to the maximum extent feasible through:
• Effective communication, information sharing, and collaboration with the AJCC
operator;
• Joint planning, policy development, and system design processes;
• Commitment to the joint mission, vision, goals, strategies, and performance measures;
• The design and use of common intake, assessment, referral, and case management
processes;
• The use of common and/or linked data management systems and data sharing methods, as
appropriate;
• Leveraging of resources, including other public agency and non-profit organization
services;
• Participation in a continuous improvement process designed to boost outcomes and
increase customer satisfaction; and
• Participation in regularly scheduled Partner meetings to exchange information in support
of the above and encourage program and staff integration.
DATA SHARING
Partners agree that the use of high-quality, integrated data is essential to inform decisions made
by policymakers, employers, and job seekers. Additionally, it is vital to develop and maintain an
integrated case management systern, as appropriate, that informs customer service throughout
customers' interaction with the integrated system and allows information collected from
customers at intake to be captured once.
Partners further agree that the collection, use, and disclosure of customers' personally
identifiable information (PII) is subject to various requirements set forth in Federal and State
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privacy laws. Partners acknowledge that the execution of this MOU, by itself, does not function
to satisfy all of these requirements.
Per the final Workforce Services Draft Directive 16-23 from the Employment Development
Department and the California Workforce Development Board, the Mandated Use of One
Integrated Data System — Direct Data Entry into CalJOBS, all partners of the AJCC agree to
utilize this data system for inputting job seeker and employer information.
All data, including customer PII, collected, used, and disclosed by Partners will be subject to the
following:
• Customer PII will be properly secured in accordance with the Local Board's policies and
procedures regarding the safeguarding of PII;
• The collection, use, and disclosure of customer education records, and the PII contained
therein, as defined under FERPA, shall comply with FERPA and applicable State privacy
laws;
• All confidential data contained in UI wage records must be protected in accordance with
the requirements set forth in 20 CFR part 603;
• All personal information contained in VR records must be protected in accordance with
the requirements set forth in 34 CFR 361.38;
• Customer data may be shared with other programs, for those programs' purposes, within
the AJCC network only after the informed written consent of the individual has been
obtained, where required;
• Customer data will be kept confidential, consistent with Federal and State privacy laws
and regulations; and
• All data exchange activity will be conducted in machine readable format, such as HTML
or PDF, for example, and in compliance with Section 508 of the Rehabilitation Act of
1973, as amended (29 U.S.C. § 794 (d)).
All AJCC and Partner staff will be trained in the protection, use, and disclosure requirements
governing PII and any other confidential data for all applicable programs, including FERPA-
protected education records, confidential information in UI records, and personal information in
VR records.
CK17II-11 46y" 11 Y M'/
All Parties expressly agree to abide by all applicable Federal, State, and local laws and
regulations regarding confidential information, including PII from educational records, such as
but not limited to 20 CFR Part 603, 45 CFR Section 205.50, 20 USC 1232g and 34 CFR part 99,
and 34 CFR 361.38, as well as any applicable State and local laws and regulations.
Each Party will ensure that the collection and use of any information, systems, or records that
contain PII and other personal or confidential information will be limited to purposes that
support the programs and activities described in this MOU and will comply with applicable law.
Each Party will ensure that access to software systems and files under its control that contain PII
or other personal or confidential information will be limited to authorized staff members who are
assigned responsibilities in support of the services and activities described herein and will
comply with applicable law. Each Party expressly agrees to take measures to ensure that no PII
or other personal or confidential information is accessible by unauthorized individuals.
To the extent that confidential, private, or otherwise protected information needs to be shared
amongst the Parties for the Parties' performance of their obligations under this MOU, and to the
extent that such sharing is permitted by applicable law, the appropriate data sharing agreements
will be created and required confidentiality and ethical certifications will be signed by authorized
individuals. With respect to confidential unemployment insurance information, any such data
sharing must comply with all of the requirements in 20 CFR Part 603, including but not limited
to requirements for an agreement consistent with 20 CFR 603.10, payments of costs, and
permissible disclosures.
With respect to the use and disclosure of FERPA-protected customer education records and the
PII contained therein, any such data sharing agreement must comply with all of the requirements
set forth in 20 U.S.C. § 1232g and 34 CFR Part 99.
With respect to the use and disclosure of personal information contained in VR records, any such
data sharing agreement must comply with all of the requirements set forth in 34 CFR 361.38.
I *will7_\11.9
The primary principle of the referral system is to provide integrated and seamless delivery of
services to workers, job seekers, and employers. In order to facilitate such a system, Partners
agree to:
• Familiarize themselves with the basic eligibility and participation requirements, as well
as with the available services and benefits offered, for each of the Partners' programs
represented in the AJCC network;
• Develop materials summarizing their program requirements and making them available
for Partners and customers;
• Develop and utilize common intake, eligibility determination, assessment, and
registration forms as appropriate;
• Provide substantive referrals to customers who are eligible for supplemental and
complementary services and benefits under partner programs;
• Regularly evaluate ways to improve the referral process, including the use of customer
satisfaction surveys;
Commit to robust and ongoing communication required for an effective referral process,
and
Commit to actively follow up on the results of referrals and assuring that Partner
resources are being leveraged at an optimal level.
ACCESSIBILITY
Accessibility to the services provided by the AJCCs and all Partner agencies is essential to
meeting the requirements and goals of the local AJCC network. Job seekers and businesses must
be able to access all information relevant to them via visits to physical locations as well as in
virtual spaces, regardless of gender, age, race, religion, national origin, disability, veteran's
status, or on the basis of any other classification protected under state or federal law.
NON-DISCRIMINATION AND EQUAL OPPORTUNITY
All Parties to this MOU certify that they prohibit, and will continue to prohibit, discrimination,
and they certify that no person, otherwise qualified, is denied employment, services, or other
benefits on the basis of. (i) political or religious opinion or affiliation, marital status, sexual
orientation, gender, gender identification and/or expression, race, color, creed, or national origin;
(ii) sex or age, except when age or sex constitutes a bona fide occupational qualification; or (iii)
the physical or mental disability of a qualified individual with a disability.
The Parties specifically agree that they will comply with Section 188 of the WIOA
Nondiscrimination and Equal Opportunity Regulations (29 CFR Part 38; Final Rule December 2,
2016), the Americans with Disabilities Act (42 U.S.C. 12101 et seq.), the Non-traditional
Employment for Women Act of 1991, titles VI and VII of the Civil Rights of 1964, as amended,
Section 504 of the Rehabilitation Act of 1973, as amended, the Age Discrimination Act of 1967,
as amended, title IX of the Education Amendments of 1972, as amended, and with all applicable
requirements imposed by or pursuant to regulations implementing those laws, including but not
limited to 29 CFR Part 37 and 38.
GRIEVANCES AND COMPLAINTS PROCEDURE
The AJCC partner agrees to establish and maintain a procedure for grievance and complaints as
outlined in WIOA. The process for handling grievances and complaints is applicable to
customers and partners. These procedures will allow the customer or entity filing the complaint
to exhaust every administrative level in receiving a fair and complete hearing and resolution of
their grievance. The partner further agrees to communicate openly and directly to resolve any
problems or disputes related to the provision of services in a cooperative manner and at the
lowest level of intervention possible. All partners agree to inform each other immediately when
a customer violates an established policy that would require them to be banned from the center or
involves police authorities.
AMERICAN'S WITH DISABILITIES ACT AND AMENDMENTS COMPLIANCE
The AJCC partner agrees to ensure that the policies and procedures as well as the programs and
services provided at the AJCC are in compliance with the Americans with Disabilities Act and
its amendments. Additionally, partners agree to fully comply with the provisions of WIOA, Title
VII of the civil Rights act of 1964, the Age Decimation Act of 1975, Title IX of the Education
Amendments of 1972, 29 CRF Part 37 and all other regulations implementing the
aforementioned laws. The WDB and the America's Job Center of California partners will ensure
that policies and procedures established by the WDB and the America's Job Center of California
partners are in compliance with the Americans with Disabilities Act (ADA).
HOLD HARMLESS/INDEMNIFICATION/LIABILITY
hi accordance with provisions of Section 895.4 of the California Government Code, each
signatory hereby agrees to indemnify, defend and hold harmless all other signatories identified in
this MOU from and against any and all claims, demands, damages and costs arising out of or
resulting from any negligent acts or omissions which arise from the performance of the
obligations by such indemnifying party pursuant to this MOU. hi addition, except for
Departments of the State of California which cannot provide for indemnification of court costs
and attorney's fees under the indemnification policy of the State of California, all signatories to
this MOU agree to indemnify, defend and hold harmless each other from and against all court
costs and attorney's fees arising out of or resulting from any negligent acts or omissions which
arise from the performance of the obligations by such indemnifying party pursuant to this MOU.
It is understood and agreed that all indemnity provided herein shall survive the termination of
this MOU.
SEVERABILITY
If any part of this MOU is found to be null and void or is otherwise stricken, the rest of this
MOU shall remain in force.
DRUG AND ALCOHOL -FREE WORKPLACE
All Parties to this MOU certify they will comply with the Drug -Free Workplace Act of 1988, 41
U.S.C. 702 et seq., and 2 CFR part 182 which require that all organizations receiving grants from
any Federal agency maintain a drug-free workplace. The recipient must notify the awarding
office if an employee of the recipient is convicted of violating a criminal drug statute. Failure to
comply with these requirements may be cause for suspension or debarment under 2 CFR part
180, as adopted by the U.S. Department of Education at 2 CFR 3485, and the U.S. Department of
Labor regulations at 29 CFR part 94.
CERTIFICATION REGARDING LOBBYING
All Parties shall comply with the Byrd Anti -Lobbying Amendment (31 U.S.C. Section1352), 29
C.F.R. Part 93, and 34 CFR part 82, as well as the requirements in the Uniform Guidance at 2
CFR 200.450. The Parties shall not lobby federal entities using federal funds and will disclose
lobbying activities as required by law and regulations.
DEBARMENT AND SUSPENSION
All Parties shall comply with the debarment and suspension requirements (E.0.12549 and12689)
and 2 CFR part 180 and as adopted by the U.S. Department of Labor at 29 CFR part 2998 and by
the U.S. Department of Education at 2 CFR 3485.
PRIORITY OF SERVICE
All Parties certify that they will adhere to all statutes, regulations, policies, and plans regarding
priority of service, including, but not limited to, priority of service for veterans and their eligible
spouses, and priority of service for the WIOA title I Adult program, as required by 38 U.S.C.
sec. 4215 and its implementing regulations and guidance, and WIOA sec. 134(c)(3)(E) and its
implementing regulations and guidance. Partners will target recruitment of special populations
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that receive a focus for services under WIOA, such as individuals with disabilities, low-income
individuals, basic skills deficient youth, and English language learners.
BUY AMERICAN PROVISION
Each Party that receives funds made available under title I or 11 of WIOA or under the Wagner-
Peyser Act (29 U.S.C. Section 49, et. seq.) certifies that it will comply with Sections 8301
through 8303 of title 41 of the United States Code (commonly known as the "Buy American
Act,") and as referenced in WIOA Section 502 and 20 CFR 683.200(f).
SALARY COMPENSATION AND BONUS LIMITATIONS
Each Party certifies that, when operating grants funded by the U.S. Department of Labor, it
complies with TEGL 05-06, Implementing the Salary and Bonus Limitations in Public Law 109-
234, TEGL 17-15, Workforce Innovation and Opportunity Act (WIOA) Adult, Dislocated
Worker and Youth Activities Program Allotments for Program. Year (PY) 2017; Final PY 2017,
Allotments for the Wagner-Peyser Act Employment Service (ES) Program Allotments; and
Workforce Information Grants to States Allotments for PY 2017, Public Laws 114-113 (Division
H, title I, Section 105) and 114-223, and WIOA section 194(15)(A), restricting the use of federal
grant funds for compensation and bonuses of an individual, whether charged to either direct or
indirect, at a rate in excess of the Federal Office of Personnel Management Executive Level II.
TERMINATION
This MOU will remain in effect until the end date specified in the Effective Period section.
below, unless:
All Parties mutually agree to terminate this MOU prior to the end date.
Federal oversight agencies charged with the administration of WIOA are unable to
appropriate funds or if funds are not otherwise made available for continued performance
for any fiscal period of this MOU succeeding the first fiscal period. Any party unable to
perform pursuant to MOU due to lack of funding shall notify the other Parties as soon as
the party has knowledge that funds may be unavailable for the continuation of activities
under this MOU;
• WIOA is repealed or superseded by subsequent federal law;
• Local area designation is changed under WIOA;
A party breaches any provision of this MOU and such breach is not cured within thirty
(30) days after receiving written notice from the Local BOARD Chair (or designee)
specifying such breach in reasonable detail. In such event, the non -breaching party(s)
shall have the right to terminate this MOU by giving written notice thereof to the party in
breach, upon which termination will go into effect immediately.
In the event of termination, the Parties to the MOU must convene within thirty (30) days after the
breach of the MOU to discuss the formation of the successor MOU. At that time, allocated costs
must be addressed.
m
All Parties agree that this MOU shall be reviewed and renewed not less than once every 3 -year
period to ensure appropriate funding and delivery of services.
EFFECTIVE PERIOD
This MOU is entered into on September 1, 2017. This MOU will become effective as of the date
of signing by the final signatory below and must terminate on August 31, 2020, unless any of the
reasons in the Termination section above apply.
AJCC OPERATING BUDGET
The purpose of this section is to establish a financial plan, including terms and conditions, to
fund the services and operating costs of the local ADCC. The Parties to this MOU agree that joint
funding is a necessary foundation for an integrated service delivery system. The goal of the
operating budget is to develop a funding mechanism that:
• Establishes and maintains the Local workforce delivery system at a level that meets the
needs of the job seekers and businesses in the Local area;
• Reduces duplication and maximizes program impact through the sharing of services,
resources, and technologies among Partners (thereby improving each program's
effectiveness);
• Reduces overhead costs for any one partner by streamlining and sharing financial,
procurement, and facility costs; and
• Ensures that costs are appropriately shared by AJCC Partners by determining
contributions based on the proportionate use of the AJCC centers and relative benefits
received, and requiring that all funds are spent solely for allowable purposes in a manner
consistent with the applicable authorizing statutes and all other applicable legal
requirements, including the Uniform Guidance.
The Partners consider this AJCC operating budget the master budget that is necessary to
maintain the Local Board's high -standard AJCC. It includes the following cost categories, as
required by WIOA and its implementing regulations:
• Infrastructure costs (also separately outlined in the Infrastructure Funding Agreement
(IFA));
• Career services; and
• Shared services.
All costs must be included in the MOU, allocated according to Partners' proportionate use and
relative benefits received, and reconciled on a quarterly basis against actual costs incurred and
adjusted accordingly. The AJCC operating budget is expected to be transparent and negotiated
among Partners on an equitable basis to ensure costs are shared appropriately. All Partners must
negotiate in good faith and seek to establish outcomes that are reasonable and fair.
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COST ALLOCATION METHODOLOGY
Cost allocation is the process of assigning to two or more programs the costs of an item shared
by the programs. The goal is to ensure that each program bears its fair share, and only its fair
share, of the total cost of the item. A cost allocation plan is a written account of the methods
used to allocate costs to the programs occupying the AJCC's. The requirement to allocate the
costs of shared resources can be met by using logical and rational methods to ensure that each
program is paying only its fair share of the cost of an item used in common, and that no program
is subsidizing another. Generally, the methods used to allocate a shared cost should be the
simplest, most straightforward way of allocating this type of cost fairly. Complex, highly
detailed methods should be avoided when a simple one will achieve the objective. Methods,
rules or formulas that use percentages or fractions of cost items are acceptable. Accordingly,
shared costs will be based upon the square footage occupied in the AJCC.
COMPREHENSIVE AJCC
Santa Ana W/O/R/K CENTER
1000 E. Santa Ana Blvd., Suite 200 & Suite 220
Santa Ana, CA 92701
AJCC Partners Co -located at the AJCC:
Location of all partners is detailed in AJCC Partner's Location (Attachment 1).
*Rancho Santiago Community College District is not co -located within the Comprehensive
AJCC in Santa Ana. Therefore, infrastructure budgets are not included in this MOU.
INFRASTRUCTURE FUNDING AGREEMENT
The Infrastructure Funding Agreement (IFA) contains the infrastructure costs budget that is an
integral component of the overall AJCC operating budget. The other component of the AJCC
operating budget consists of applicable career services, shared operating costs, and shared
services, which are considered additional costs. While each of these components covers different
cost categories, an operating budget would be incomplete if any of these cost categories were
omitted, as all components are necessary to maintain a fully functioning and successful local
AJCC delivery system. Therefore, the Local Boards, and AJCC partners negotiate the IFA, along
with additional costs when developing the operating budget for the local AJCC system. The
overall AJCC operating budget is included in this MOU Phase II (Attachment 3). IFAS are a
mandatory component of the local MOU, described in WIOA sec. 121(c) and 20 CFR 678.500
and 678.755. Similar to MOUS, the Local Board may negotiate an umbrella IFA or individual
IFAs for one or more of its AJCC.
AJCC infrastructure costs are defined as non -personnel costs that are necessary for the general
operation of the American Job Center, including, but not limited to:
• Rental of the facilities;
• Utilities and maintenance;
• Equipment, including assessment -related products and assistive technology for
individuals with disabilities; and
• Technology to facilitate access to the American Job Center, including technology used
for the center's planning and outreach activities.
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Changes in the AJCC Partners or an appeal by an AJCC partner's infrastructure cost
contributions will require a renewal of the MOU.
[TEGL 17-16, RSA TAC 17-03, and OCTAE Program Memo 17-3, Infrastructure Funding of the
One -Stop Delivery System (pp. 17-18 and Attachment II)]
L"l efa le[eii1614"y
Cash
Cash funds provided to the Local Board or its designee by AJCC Partners, either directly or by
an interagency transfer, or by a third party.
Non -Cash
Expenditures incurred by AJCC Partners on behalf of the AJCC; and Non-cash contributions or
goods or services contributed by a Partner program and used by the AJCC.
Third -party In-kind
Contributions of space, equipment, technology, non -personnel services, or other like items to
support the infrastructure costs associated with AJCC operations, by a non-AJCC Partner to:
Support the AJCC in general; or Support the proportionate share of AJCC infrastructure costs of
a specific partner. [20 CFR 678.720; 20 CFR 678.760; 34 CFR 361.720; 34 CFR 361.760; 34
CFR 463.720; and 34 CFR 463.760]
Other AJCC Delivery System Costs
The budget must include "applicable career services" as well as any other shared costs agreed
upon by the AJCC partners (Attachment 3). The other system costs budget must be a
consolidated budget that includes a line item for applicable career services. The signed Phase I
MOU required identification of the career services that were applicable to each partner program.
Accordingly, this budget must include each of the partner's costs for the service delivery of each
applicable career service and a consolidated system budget for career services applicable to more
than one partner. Following is a Summary of career services applicable to each AJCC Delivery
System Partner (Santa Ana AJCC Partner Service Matrix (Attachment 2))
Cna �R S�sty1cEs ,
Career services include self-help service services requiring minimal staff assistance and services
requiring more staff involvement generally provided to individuals unable to find employment
through basic career services, and deemed to be in need of more concentrated services to obtain
employment; or who are employed but deemed to be in need of more concentrated services like
training to obtain or retain employment that allows for self-sufficiency.
1. Eligibility Determination: This is the process of obtaining and documenting information
about an individual's circumstances and comparing that information with the criteria set by
an agency or program to decide if the individual qualifies for participation
2. Outreach, Intake and Orientation: Outreach activities involve the collection, publication,
and dissemination of information on program services available and directed toward jobless,
economically disadvantaged, and other individuals. Intake is the process of collecting basic
information, e.g., name, address, phone number, SSN, and all other required information to
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determine eligibility or ineligibility for an individual's program. Orientation, whether offered
in a group setting, one-on-one, or electronically, is the process of providing broad
information to customers in order to acquaint them with the services, programs, staff, and
other resources at the Santa Ana Work Center, or its partner agencies.
3. Initial Assessment: For individuals new to the workforce system, initial assessment involves
the gathering of basic information about skill levels, aptitudes, abilities, barriers, and
supportive service needs in order to recommend next steps and determine potential referrals
to partners or community resources.
4. Job Search, Placement Assistance, and Career Counseling: Job Search helps an individual
seek, locate, apply for, and obtain a job. It may include but is not limited to: job finding
skills, orientation to the labor market, resume preparation assistance, development of a job
search plan, job development, referrals to job openings, placement services, job finding
clubs, job search workshops, vocational exploration, relocation assistance, and re-
employment services such as orientation, skills determination, and pre -layoff assistance.
Placement Assistance is a service that helps people to identify and secure paid employment
that matches their aptitude, qualifications, experiences, and interests. Career Counseling is a
facilitated exploration of occupational and industrial information that will lead to a first, new,
or a better job for the individual.
5. Employment statistics -Labor Market Information: Collect and report data about
employment levels, unemployment rates, wages and earnings, employment projections, jobs,
training resources and careers; (LMI)
6. Eligible Provider performance and program Cost Information: Collect and provide
information on:
A. Eligible training service providers (described in WIOA Section 122)
B. Eligible youth activity providers (described in WIOA Section 123)
C. Eligible adult education providers (described in WIOA Title II).
D. Eligible postsecondary vocational educational activities and vocational educational
activities available to school dropouts under the Carl Perkins Act (20 USC 2301).
E. Eligible vocational rehabilitation program activities (described in Title I of the
Rehabilitation Act of 1973).
7. Local Performance Information: Collect and provide information on the local area's recent
performance measure outcomes.
8. Supportive Services' Information: Collect and provide information on services such as
transportation, child care, dependent care, housing, and needs -related payments that are
necessary to enable an individual to participate in employment and training activities.
14
9. Unemployment Compensation: Collect and provide information on filing claims for state
benefit payments that
protect individuals from economic insecurity while they look for work. Claims may be filed
on-line or via telephone
available in the Santa Ana Work Center.
10. Eligibility Assistance: Provide guidance to individuals on eligibility for other programs and
on financial aid assistance for training and education programs that are available in the local
area.
11. Follow -Up Services: Services provided to participants who are placed in unsubsidized
employment, for not less than 12 months after the first day of the employment. These
services assist those individuals to maintain employment or qualify for promotions with that
employment.
12. Comprehensive and Specialized Assessments: A closer look at the skills levels and service
needs that may include:
A. Diagnostic Testing and use of other assessment tools; and
B. In-depth interviewing and evaluation to identify employment barriers and appropriate
employment goals.
13. Individual Employment Plan Development: Working with individuals to identify their
employment goals, the appropriate achievement objectives, and the appropriate
combination of services that will help the individual achieve those goals.
14. Group Counseling
15. Individual Counseling and Career Planning
16. Case Management: For participants who receive training services under WIOA Section
134(d)(4).
17. Short -Term Prevocational Services: Can include development of leaming skills,
communication skills, interviewing skills, punctuality, personal maintenance skills, and
professional conduct, to prepare individuals for unsubsidized employment or training.
TRAINING SERVICES
Services offered through a training provider to help individuals upgrade their skills, earn degrees
and certifications, or otherwise enhance their employability through learning and education.
Types of training services include:
1. Occupational Skills Training: An organized program of study that provides specific
vocational skills that lead to proficiency in performing actual tasks and technical functions
required by certain occupational fields at entry, intermediate or advanced levels.
2. On -the -Job Training (OJT): Training by an employer that is provided to a paid participant
while engaged in productive work that is limited in duration, provides knowledge or skills
15
essential to the full and adequate performance of the job, and reimburses the employer for the
costs associated with training the OJT trainee often calculated based on a percentage of the
trainee's wages.
3. Workplace and cooperative education: Programs that combine workplace training with
related instruction which may include cooperative education programs
4. Training programs operated by the private sector
5. Skills upgrading and retraining: Courses that prepare persons for entrance into a new
occupation through instruction in new and different skills demanded by technological
changes. These courses train incumbent workers in specific skills needed by that business or
industry and that lead to potential career growth and increased wages. This includes courses
that develop, professional competencies that are particularly relevant to a
vocational/occupational goal. It must be demonstrated that the training will result in the
workers' acquisition of transferable skills or an industry -recognized certification or credential.
6. Entrepreneurial training
7. Job -readiness training
8. Adult Education and Literacy programs: Services or instruction below the postsecondary
level for individuals who are not enrolled or required to be enrolled in secondary school under
state law and lack basic educational skills to enable the individuals to function effectively in
society and on a job, Services include, but are not limited to, one-on-one instruction,
coursework, or workshops that provide direction for the development and ability to read,
write, and speak in English, compute, and solve problems, at levels of proficiency necessary
to function in society or on the job,
9. Customized training: Training that is designed to meet the special requirements of an
employer or group of employers and that is conducted with a commitment by the employer to
employ an individual upon successful completion of the training and for which the employer
pays for a portion of the cost of training.
EMPLOYERS SERVICES
P. Employer needs assessment: Evaluation of employer needs, particularly future hiring and
talent needs.
2. Job posting: Receiving and filling of job openings; searching resumes; providing access to a
diverse labor pool.
3. Applicant pre-screening: Assessing candidates according to the employer's requirements and
hiring needs; referring candidates based on their knowledge, skills, and abilities relative to the
employer requirements.
4. Recruitment assistance: Raising awareness of employers and job openings and attracting
individuals to apply for employment at a hiring organization. Specific activities may include
M.
posting of employer announcements, provision of job applications, and hosting job fairs and
mass recruitment.
5. Training assistance: Providing training resources to enable employers to upgrade employee
skills, introduce workers to new technology, or to help employees transition into new
positions.
6. Labor Market Information: Access to information on labor market trends, statistics, and
other data related to the economy, wages, industries, etc.
7. Employer information and referral: Provision of information on topics of interest to
employers such as services available in the community, local training providers, federal laws
and requirements, tax information, apprenticeship programs, human resource practices, alien
labor certification, incentive programs such as WOTC or the federal bonding program, etc.
8. Rapid Response and Layoff Aversion: Provision of services to prevent downsizing or
closure or to assist during layoff events, Strategies may include incumbent worker training to
avert lay-offs, financing options, employee ownership options, placement assistance, worker
assessments, establishment of transition centers, labor-management committees, peer
counseling, etc.
Required Consolidated Budget for the Delivery of "Applicable Career Services"
The other system costs budget must be a consolidated budget for applicable career services. This
budget must include each of the partner's costs for the service delivery of each applicable career
service and a consolidated system budget for career services applicable to more than one partner.
Unlike infrastructure cost sharing, other system costs, including "Applicable Career Services"
are not limited to the non -personnel costs and should include all costs related to the
administration and delivery of those services.
ATTACHMENTS
Attachment 1: AJCC Partner location and Map
Attachment 2: Santa Ana AJCC Partner Service Matrix
Attachment 3: Applicable Career Services
Attachment 4: Comprehensive AJCC allocation for all Partners
Phase H MO U Requirement: "The state is in the process of implementing the requisite statewide
data tracking system, and once such data are available, all non -co -located partners who are
receiving benefit from the ACCs will also be required to contribute their proportionate share
towards infrastructure costs. Consequently, the Phase IIMOUmust include an assurance from
all non -co -located partners that they agree to pay their proportionate share of infrastructure
costs as soon as sufficient data are available
By signing, all parties agree that when data are available to determine the AJCC benefit to
non -co -located partners, the infrastructure cost sharing agreement will be renegotiated to
include their proportionate share of contributions as appropriate.
17
THIS MEMORANDUM OF UNDERSTANDING is hereby signed and agreed to on the date
first written above.
FOR THE CITY OF SANTA ANA
Attest:
Maria D. H r zar, Clerk of the,06uncil
Recommended For Approval:
ROBERT M. ZUR SCHMIEDE
Interim Executive Director
Community Development Agency
City Of Santa Ana:
Cynthia J. Kurtz, Interim City Manager
to Form:
alho, City Attorney
FOR TA ANA WORKFORCE DEVELOPMENT BOARD
G
Lee McMurtray, Chair
Assistant City Attorney
FOR AMERICA'S JOB CENTER OF CALIFORNIA PARTNER
Rancho Santiago Communitv College District
AJCC Partner
Date
Peter J. Hardash, Vice Chancellor
Business Operations/Fiscal Services
Rancho Santiago Community College District
2323 N. Broadway
Santa Ana, CA 92705
(714) 480-7340
18
Attachment 1
ADCC PARTNERS CO -LOCATED
Partner Program
Partner
Authorization/Category
Physically
Organization
Co -Located
Title I Adult, Dislocated
City of Santa Ana
Workers and Youth
WIOA Title I Adult, Dislocated Workers,
Yes
Youth Programs
programs
Rancho Santiago
WIOA title II Adult Education and Family
Adult Education/
Community College
Literacy Act (AEFLA) program
Career and technical education (CTE)
Literacy and Carl Perkins
District
Career Technical
programs at the postsecondary level,
No
Education
authorized under the Carl D. Perkins
Career and Technical Education Act of
2006 (20 U.S.C. 2301 et seq.)
Employment
WIOA title III Wagner-Peyser Employment
Wagner-Peyser
Development
Services, authorized under the Wagner -
Department (EDD)
Peyser Act (29 U.S.C. 49 et seq.), also
Yes
providing the state's public labor
exchange.
Employment
Jobs for Veterans State Grants (JVSG),
Veterans
Development
authorized under chapter 41 of title 38,
Yes
Department (EDD)
U.S.C.
Employment
Trade Adjustment Assistance (TAA),
Trade Act
Development
authorized under chapter 2 of title II of the
Yes
Department (EDD)
Trade Act of 1974 (19 U.S.C. 2271et seq.)
Unemployment
Employment
Unemployment Insurance (UI) programs
Insurance (UI)
Development
under state unemployment compensation
No
Department (EDD)
laws.
State Department of
WIOA title IV State Vocational
Vocational
Rehabilitation
Rehabilitation program authorized under
Rehabilitation Services
title I of the Rehabilitation Act of 1973 (29
Yes
U.S.C. 720 et seq.)
Temporary Assistance
Social Service
Temporary Assistance for Needy Families
for Needy Families
Agency -Family Self-
(TAN F), authorized under part A of title IV
No
(TANF)
Sufficiency
of the Social Security Act (42 U.S.C. 601 et
seq.)
Senior Aid Program
Senior Community Service Employment
Senior Aid Program
Regions II & III
Program (SCSEP), authorized under title V
Yes
SER -Jobs for
of the Older Americans Act of 1965 (42
Progress, Inc.
U.S.C. 3056 et seq.)
Job Corps
Long Beach Job Corps
WIOA Title I C, Jobs Corps
No
Native American
Southern California
Indian and Native American Programs
Programs
Indian Center
(Section 166)
No
Housing & Urban
Santa Ana Housing
Housing & Urban Development (HUD)
Development
Authority
Family Self -Sufficiency Program
No
Attachment 1
Partner Program
Partner
Authorization/Category
Physically
_Organization
Co -Located
Adult Demonstration
Orange County
Reentry Employment Opportunities (EO)
Sheriffs Department
programs authorized under sec. 212 of the
Second Chance Act of 2007 (42 U.S.C.
No
17532) and WIOA sec. 169
We
SANTA ANA WORD CENTER
AMERICA'S JOB CENTER OF CALIFORNIA
AND ITS PARTNERS
BL.
—r
Santa Ana WORK Center
America's Job Center of California
1000 E. Santa Ana Blvd., 4200
Santa Ana, CA 92701
Partners:
Employment Development Department
State Department of Rehabilitation
O.C. Social Services Agency
Goodwill Industries
SER/Senior Aid Program
4
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Centennial Adult Education State Department of Long Beach Job Corps
W. Ave. ion 3 Santa Fe Ave.
Santa Ana, CA 92704 790T6e CityDrive,Drive, Suite 110 $ Long Beach, CA 90810
Sant Ana,
Orange, CA 92868
Southern California
Santa Ana College Social Services Agency
3 1530 W. 17th St. g Indian Center
%,6 1928 S. Grand Ave. 10175 Slater Ave., 4150
Santa Ana, CA 92706 Santa Ana, CA 92706 Fountain Valley, CA 92708
College & Workforce CTE/ROP Valley High School Community Action
Preperation Center ] 1801 S. Greenville Partnership of O.C.
1572 N. Main St. Santa Ana, CA 92704 11870 Monarch St.
Orange, CA 92867 Garden Grove, CA 92841
Attachment 7
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Attachment 3
Applicable Career Services
Sharing Other One Stop`DehverySystem Costs . �e���
C✓..5. hS.elP..taw`.ti 6Yq'1A .�bYXeiv'3M'mv F.. ...Y'ryYu.LhIk11. FHi.4 eiRt M.
The budget must include "applicable career services" as well as any other shared costs agreed
upon by the AJCC partners. While only co -located partners share infrastructure costs, all One -
Stop partners must share in other system costs, including applicable career services. All
partners that signed the Phase I MOU must also sign the Phase II MOU for the sharing of other
system costs.
i3n r...sr ry. Lda., - ' '",
Required Consolidated System Budget,for5 Applicable Career Services }f(r W
Summary of Career Services Applicable to Each AJCC Partner (Phase I MOU)
The agreed upon budget for other system costs aligns with the Phase I MOU agreement that
outlined shared customers and services.
The other system costs budget is a consolidated budget that includes applicable career
services. The signed Phase I MOU required identification of the career services that were
applicable to each partner program. Accordingly, this budget includes each of the partner's
costs for the service delivery of each applicable career service and a consolidated system
budget for career services applicable to more than one partner.
Unlike infrastructure cost sharing, other system costs, including "Applicable Career Services"
are not limited to the non -personnel costs and should include all costs related to the
administration and delivery of those services.
ADCC Applicable Career Services
RSCCID
Career Services:
$841,363.75
• Eligibility Determination (1)
• Outreach, Intake and Orientation (2)
• Initial Assessment (3)
• Job Search, Placement Assistance, and Career Counseling (4)
• Employment statistics -Labor Market Information (5)
• Eligible Provider performance and program Cost Information (6)
• Local Performance Information (7)
• Supportive Services' Information (8)
• Unemployment Compensation(9)
• Eligibility Assistance(10)
• Follow -Up Services(11)
• Comprehensive and Specialized Assessments(12)
• Individual Employment Plan Development (13)
• Group Counseling (14)
• Individual Counseling and Career Planning (15)
• Case Management (16)
• Short -Term Prevocational Services (17)
Training
$42,370.80
• Occupational Skills Training (1)
• On -the -Job Training (OJT) (2)
• Workplace and cooperative education (3)
Attachment 3
Applicable Career Services
• Training programs operated by the private sector (4)
• Skills upgrading and retraining (5)
• Entrepreneurial training (6)
• Job -readiness training (7)
• Adult Education and Literacy programs (8)
• Customized training (9)
Employer Services
$0
• Employer needs assessment (1)
• Job posting (2)
• Applicant pre-screening (3)
• Recruitment assistance (4)
• Training assistance (5)
• Labor Market Information (6)
• Employer information and referral (7)
• Rapid Response and Layoff Aversion (8)
Total Career Service Cost
$883,734.55
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