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Home My WebLink About55C - RESO - HOMELESS PLANREQUEST FOR COUNCIL ACTION CITY COUNCIL MEETING DATE: SEPTEMBER 19, 2017 TITLE: APPROVE THE HOMELESSNESS PREVENTION, INTERVENTION AND MITIGATION PLAN; ADOPT A RESOLUTION AMENDING THE BASIC CLASSIFICATION AND COMPENSATION PLAN; AND APPROVE AN APPROPRIATION ADJUSTMENT (STRATEGIC PLAN NOS. 5,3A; 5X) RECOMMENDED ACTION CLERK OF COUNCIL USE ONLY: APPROVED ❑ As Recommended ❑ As Amended ❑ Ordinance on 1� Reading ❑ Ordinance on 2 n Reading ❑ Implementing Resolution ❑ Set Public Hearing For CONTINUED TO FILE NUMBER 1. Create a City of Santa Ana Homeless Services Manager Position. 2. Direct staff to implement the actions described in this report to: a. Improve internal coordination between City Agencies involved in providing services and enforcement related to the homeless population within Santa Ana. b. Enhance coordination with the County of Orange, neighboring cities and Orange County homeless service providers and faith -based organizations. c. Invest in connecting and increasing non-profit and faith -based services available to assist in responding to the City's homeless crisis. d. Develop and implement a specific legislative package to solicit state and federal assistance to respond to the needs for housing, enforcement and social services for the growing homeless population. 3. Adopt a Resolution amending the City's Basic Classification and Compensation Plan and Amending the Annual Budget. 4. Approve an Appropriation Adjustment to transfer funds from Fund 50 to Fund 11 to support the Homeless Services Manager Position for seven months in FY 2017/18. 55C-1 Homelessness Prevention, Intervention and Mitigation Plan September 19, 2017 Page 2 On September 12, 2017, the Public Safety, Code Enforcement and Neighborhood Empowerment Council Committee recommended that the City Council approve the new position and recommended staff actions. In addition, the Committee requested that staff further consider additional resources for mental health personnel to collaborate with the Santa Ana Police Department seven days a week. DISCUSSION Santa Ana is experiencing an escalating number of homeless individuals living within the City primarily concentrated in the Civic Center and the Santa Ana Riverbed and spilling over into neighborhoods and business districts. This crisis is not unique to Santa Ana. Cities throughout Orange County and Southern California are struggling with finding the methods and resources to respond compassionately to the homeless population while protecting the health and safety of residents, businesses, and visitors. Santa Ana has taken steps in the past to respond to the challenges. In October 2014 the City adopted amendments to the Civic Center Joint Powers Agreement between the City of Santa Ana and the County of Orange to enhance the Civic Center maintenance of buildings and facilities with in Civic Center. On September 6, 2016, the Santa Ana City Council adopted Resolution # 2016-073 to seek assistance and support from other cities and the County of Orange, and on September 20, 2016 adopted the Civic Center Safety and Security Enhancement Program that added resources for enforcement and cleaning in the Civic Center. Additionally, the City Council approves the allocation of resources each year for the Police Department, Community Development Agency, Public Works Agency and Parks and Recreation Agency to fund law enforcement, homeless services, and the overall city response to the health and safety impacts of the homeless crisis. The City's contract with Orange County Fire Authority also includes resources for providing care and transport for homeless individuals needing medical attention. Even with these current city efforts, the homeless population continues to grow. According to the Orange County Point -in -Time Count Results conducted in January 2017, homelessness increased in Orange County by 7.6% from 2015 to 2017: Oran a County Point -in -Time Count Results: 55C-2 2013 2015 2017 Total Point -in- 4,251 4,452 4,792 Time Count # 55C-2 Homelessness Prevention, Intervention and Mitigation Plan September 19, 2017 Page 3 In August 2015, City staff participated in the OC Civic Center Survey along with the County of Orange and counted 406 individuals experiencing homelessness in the Civic Center. In August 2016, that same survey found 461 individuals experiencing homelessness in the Civic Center, an increase of 55 individuals. In August 2017, an average of 400 individuals were provided shelter each night at the County of Orange Courtyard Transitional Shelter and approximately 175 individuals sleep at the Plaza of the Flags. More than 700 individuals are provided services on a daily basis at the Courtyard Transitional Center. On September 12, 2017, the City received the Point in Time Count information specific to Santa Ana (Exhibit 1). The report identified 1,000 individuals that were homeless as of January 28, 2017. Of the 1,000 individuals, 534 were sheltered and 466 were unshelted. Santa Ana ranks as #1 in terms of highest percentage of the total homless population in Orange County. Santa Ana finds itself in a situation where existing programs and services need to be reexamined and new strategies developed to stop the expanding demand for homeless services and begin to reduce the homeless population in the City limits. Staff is recommending immediate steps in five areas: 1. Intemal Coordination and Communication In response to litigation, staff began meeting as an inter -departmental committee to review how each Department responds to homeless requests for service. Staff found this increased communication valuable and will continue to further improve and coordinate the collective response of the City. Communication also needs to be enhanced with the community at large. Recommendations being discussed with the inter -departmental team include the development of formal policies and procedures as well as modifying existing ordinance for proper noticing, tagging, and storing of personal property. 2. Development of Single Point of Contact In order to best coordinate services among the various departments, staff is recommending the addition of a positionto serve as the single point of contact (Exhibit 2). One of the responsibilities of this position would be to respond to residents, businesses and visitors requesting assistance and triage these requests to the appropriate Department or Agency. The position would also coordinate and chair the internal inter -departmental committee or task force. The committee would develop recommendations to address gaps in service, identify resource needs, and recommend other changes in service to improve the City's response and enforcement capabilities. The City Manager's Office will manage the committee until the new position is filled. This individual would also attend Public Safety, Code Enforcement and Neighborhood Empowerment Council Committee meetings and partner with the neighborhood initiatives program to address and respond to issues as well as inform the community about City efforts. 55C-3 Homelessness Prevention, Intervention and Mitigation Plan September 19, 2017 Page 4 3 Coordination with Courts other Cities and County of Orange In California, counties have a lead role in providing many of the services needed to assist and mitigate homeless issues. They count on local governments to provide enforcement, affordable housing and land zoned to allow for shelter. It is important for counties and cities to work together. The County can provide the shelter and services needed to move individuals from a state of homelessness into stable housing. Local government needs to provide the infrastructure that allows this transition to occur. The County Health Care Agency is a key partner in addressing homelessness. Currently the City of Santa Ana is fortunate to have a mental health professional who accompanies the City's Police Officers when responding to calls related to homeless issues two days per week. This allows an expert to analyze the situation and recommend an appropriate response. Expanding this service to five or preferably seven days per week is key in responding to the challenges police officers face on a daily basis. For the protection of Santa Ana residents, employees and visitors, the enforcement of laws is important. This includes enforcement against homeless individuals who are endangering others or otherwise engaging in unlawful activity, the City use of its police powers make both County and City services more effective. 4 Coordination of Nonprofit and Faith -Based Services A critical part of any community-based plan are the services provided by nonprofit and faith - based institutions. Coordinating all services around a mutually agreed upon strategy is key. Without such a plan, well-meaning efforts provided in the wrong locations (such as needle exchange and serving of food) may well work against the objective of redirecting homeless individuals to emergency shelters or getting them the medical care they need. Developing a strategy with experienced organizations and identifying the roles each organization can best play in implementation is an important part of the work plan for the new position. 5. Legisiation The State of California must play an important role in providing the state-wide policies and resources to tackle the challenges of homeless. Resources for transitional and permanent supportive housing, mental health care and drug -use prevention / intervention are more effective if funded at the state level. Other legislative policy changes can reduce costs or redirect resources to more valuable programs. One example are the rules currently controlling 9-1-1 calls. All 9-1-1 calls that involve transport of a patient must transport that patient to a hospital emergency room. Since entry into the healthcare system for homeless individuals is primarily through 9-1-1, patients that would be better served at urgent care, mental health facilities, or even shelters must instead be transported to the emergency room. Emergency rooms must admit anyone transported by an ambulance resulting in overcrowding and reduced services for people needing emergency care. Fire personnel must stay with the patient until they are admitted which ties up medical personnel for long periods of time. 55C-4 Homelessness Prevention, September 19, 2017 Page 5 Intervention and Mitigation Plan California Fire Chiefs are developing legislation to improve the 9-1-1 transport system. The Whole Person Care program being provided through the County of Orange is another good example. Santa Ana could be a leader in getting other cities and counties to support these policy changes and improve services at lower costs. STRATEGIC PLAN ALIGNMENT The activities covered by this report allow the City to meet Goal # 1 - Community Safety, Objective # 6 (Enhance Public Safety integration, communications and community outreach); Goal #5 - Community Health, Livability, Engagement & Sustainability, Objective # 4 (Support neighborhood vitality and livability) and Objective #6 (Focus projects and programs on improving the health and wellness of all residents). FISCAL IMPACT Funds for the Homeless Services Manager position will be transferred from accounting unit 05005018 to accounting unit 01118810 for the the seven months in FY 2017/18 through an appropriation adjustment in the amount of $114,315. Robert Zur Sch ied Interim Executiv irector Community Development Agency Ed a Executive Dir ctor Personnel Services Agency APPROVED AS TO FUNDS AND ACCOUNTS: Francisco Gutierrez Executive Director Finance and Management Services Agency Exhibits: 1. Point -in -Time Count- Santa Ana 2. Resolution creating Homeless Services Manager position 55C-5 55C-6 2017 POINT -IN -TIME COUNT - CITY OF SANTA ANA REPORT Exhibit 1 55C-7 #HELPSTARTSHERE- 2-1' • �� _ W 90C T 714.288.4007 August 2017 On behalf of the 2-1-1 Orange County (2110C) staff, I am pleased to share your Point in Time City Report based on the Point in Time (PIT) Count & Survey conducted on the night of January 27, 2017 to the morning on January 28, 2017. As you are aware, we had a very robust PIT operation this year, with a 40% increase in volunteers (for a total of 1,184 people); a 47% increase in number of mapped areas; and 20 of the 34 Orange County cities also opting in to receive city level reports. While conducting the PIT and submitting the results to the U.S. Department of Housing and Urban Development (HUD) is a requirement in order for our community agencies to receive $22.3 Million in funding to help house those in need, it's important to remember that it's only a snapshot of the work done in our community to solve the issue of homelessness. The PIT information reported to HUD covers the unsheltered persons counted on the morning on January 28th, plus those individuals and families who were sheltered in either Emergency Shelters or in Transitional Housing projects on the night of January 27th. The culmination of this information is found in the attached report. What the report does not cover are those who are housed in Permanent Housing programs. There has been a concerted effort under way in Orange County during the past two years to focus on those in greatest need, i.e. the chronically homeless population as defined by HUD. These programs Include permanent supportive housing (PSH) and rapid rehousing (RRH), as well as funding for planning and the Coordinated Entry System (CES), which matches our homeless individuals and families to PSH and RRH, as well as directing people to Emergency Shelters. With the addition of The Courtyard and Bridges at Kraemer Place, we have additional Emergency Shelter capacity that was greatly needed. During the past two years (lune 2015 — April 2017), the Orange County Continuum of Care Street Outreach Teams and service providers, via the Coordinated Entry System, have: • connected to 908 families and 2,094 individuals for vulnerability assessments; • diverted 78 families and 32 individuals away from homelessness; • placed 66 families and 232 individuals in PSH/RRH programs; • matched 179 families and 337 individuals to available PSH/RRH programs; • helped an additional 302 families and 1,123 individuals to get the paperwork needed prior to being matched to housing (proof of disability, verification of homelessness, etc.); of this group 55% have pulled their documents together and are considered "document ready." In addition, between October 2015 and September 2016, 1,023 persons were moved to self-sufficiency from RRH programs to permanent housing. The community has also made great strides in increasing the Permanent Supportive Housing unit capacity, meaning that individuals who have a disability (either physical or mental) are provided with housing and wrap around support services. PSH capacity growth as reported in the OC annual Housing Inventory Count increased from 2,392 beds in 2016 to 2,663 beds in 2017. 2110C has a unique vantage point at looking at the community, by sitting at the intersection of the issue of homelessness in Orange County. Part of the reason for this is that 2110C gathers data as the Homeless 2-1-1 Oron9e County Everyone Knows Someone 1SOS E. 17th Street, Suite 108, Santa Ana, CA 92705 www.21loc.org www.hetpstartshere21l.org Who Needs Help 0 0 55C-8 2-1-7 Orange County i - Management Information System (HMIs) lead, the CES lead, and the PIT lead, as well as operating the Orange County 2-1-1 Information & Referral helpline. The 2-1-1 helpline allows us to identify how many people are looking for resources on a daily basis. In the past two years, we have seen an increase of 11% in total number of people looking for some sort of assistance, with 33% of these individuals looking for housing assistance (whether rental assistance, affordable housing, shelters, etc.). We have also seen 10% of all calls/web searches focused on the need for food assistance and over 30% of the calls looking for mental health or addiction help. This last group has increased the greatest amount year over year. Trends in Referrals Year over Year 33.001% ■ FY2015 % ■ FY2016 % 31.18%n a FY2017 % yoy�� Woad/Mcg Mead 4e U4, Ut�j�t.11 yeWtbcoM �'ddtCX10 4 ce All of these numbers show that there continues to be a need for help in our community. It's best to prevent people from falling into homelessness, and things like food, rental assistance and utility assistance greatly helps. Here at 2110C, we believe that when people get linked to resources, they do better ... and when they do better, the community is stronger. We appreciate the participation of the whole community in the 2017 Point in Time Count & Survey, and look forward to continuing to work alongside all of you to solve the issue of homelessness in Orange County. Sincerely, 6�UL— , I Karen Williams President and CEO 2-1-1 Orange County 1 1505 E. 17th Street, Suite 108, Santa Ana, CA 92705 714.288.4007 www.21loc.org www.helpstartshere211.org 0 55C=9 0 0 0 focus S"I-KA1LGIES 2017 Orange County Point -In -Time Count Estimated Number of Unsheltered Homeless People in Santa Ana The 2017 Point -In -Time (PIT) Count was conducted on the night of January 28, 2017. The PIT is mandated by Housing and Urban Development (HUD) to be conducted at least every two years, and includes counting those sleeping in both sheltered (emergency shelter and transitional housing) and unsheltered locations. Orange County, and the cities within Orange County, were further interested in the geographic distribution of the people experiencing homelessness. Because the location of shelters varies throughout the County, the only information that is useful to report at a city level is people experiencing unsheltered homelessness. The full PIT report can be found at www.21loc.org. This brief report provides information for Santa Ana on the estimated number of people who were experiencing unsheltered homelessness within the city on the morning of the 2017 Point -In -Time Count. The estimates were derived using the total unsheltered PIT count as well as census data indicating the 2016 estimated poverty population of the city' (see Appendix for a discussion of the data and assumptions used). In addition to the total number of people experiencing homelessness who were unsheltered, the table below provides additional estimates of that population in terms of age, gender, ethnicity, and race. As the table below indicates, 12 people in families experiencing homelessness and 454 unsheltered individuals (a total of 18.0% of the all people experiencing unsheltered homelessness in the County of 2,584 individuals) are estimated to have been in Santa Ana. Single adults were primarily: over 24 years old, male, and Caucasian. The 4 family households had 7 adults over 24 years old and 5 children under 18 years old. Santa Ana 2017 Unsheltered Numbers Adult and Child Adult Only Total Households 4 445 449 Persons 12 454 466 < 18 years old 5 - 5 18-24 years old 0 18 18 > 24 years old 7 436 443 Gender Female 5 72 77 Male 7 381 388 Transgender 0 1 1 Does not Identify 0 0 0 Ethnicity Non-Hispanic/Non-Latino 7 309 316 Hispanic/Latino 5 145 150 ' https://www.census.gov/quickfacts/table/SBO030212/06059 55C-10 Race White 12 341 353 Black or African American 0 68 68 Asian 0 is 15 American Indian or Alaska Native 0 17 17 Native Hawaiian or Other Pacific Islander 0 3 3 Multiple Races 0 1 10 30 Estimated Number of People Experiencing Unsheltered Homelesjwj&I par8d f 2-1-1 Orange County by Focus Strategies I July 2017 1 Page 2 of 4 Appendix: Data and Assumptions Used Focus Strategies investigated several different sets of city population statistics, including poverty rate, unemployment rate, and vacancy rate, prior to selecting the most appropriate population to use for estimating city unsheltered populations. All data were available from the census (httos://factfinder.census.gov). a reliable, valid, and widely -used source. We discovered that because published numbers for the most recent years of all the statistics are based on estimates from data collected several years ago, the resulting city estimates were nearly identical regardless of the statistic used. Poverty rate was used in these estimates. The number of people experiencing unsheltered homelessness was proportionally assigned to each city based on poverty rates. Specifically, the total number of people in poverty was calculated for Orange County, and for each city, allowing Focus Strategies to apply a percentage of total poverty to each city. This percentage was then multiplied by the total number of people who were unsheltered resulting in the unsheltered count for each city. Table 1 illustrates the proportions of the number of family and adult only households as well as the proportions of people within family and adult only households. The demographic characteristics of the people within each household type are also provided. Using the data in Table 1 as well as the City poverty rates (shown in Table 2), the estimated number of people experiencing unsheltered homelessness in each city was first calculated, followed by their demographic characteristics using the proportions in the table below. Table 1. 2017 Orange County Point -In -Time Count: Demographic Breakdown of Adult and Child (Family) and Adult Only Households Orange County Unsheltered Demographics 2017 Unsheltered Households Numbers Adult and Child 20(1%) Adult Only 9%) Total 21488 (100%) Persons 66(3%) 7%) 2,584 (100%) < 18 years old 38% 196% 1% 18-24 years old 1% 4% > 24 years old 61% 95% Gender Female 45% 16% 17% Male 55% 84% 83% Transgender 0% 0% 0% Does not Identify 0% 0% 0% Ethnicity Non-Hispanic/Non-Latino 56% 68% 68% Hispanic/Latino 44% 32% 32% Estimated Number of People Experiencing Unsheltered Homelessness Pre ared for 2-1-1 Orange County by Focus Strategies I July 2017 1 Page 3 of 4 59G-12 Race White 100% 75% 76% Black or African American 0% 15% 15% Asian 0% 3% 3% American Indian or Alaska Native 0% 4% 4% Native Hawaiian or Other Pacific Islander 0% 1% 0% Multiple Races 1 0% 2% 1 2% Table 2: Estimated Number and Percent of People Experiencing Unsheltered Homelessness by City Estimated Number of People Experiencing Unsheltered HomeleSege:a J112-1-1 Orange County by Focus Strategies I July 2017 1 Page 4 of 4 City City Poverty Estimated # People Who Estimated % People Who City Population Rate Are Unsheltered Are Unsheltered Santa Ana 335,400 22.1% 466 18.0% County 3,172,532 13.0% 2,584 100.00% Estimated Number of People Experiencing Unsheltered HomeleSege:a J112-1-1 Orange County by Focus Strategies I July 2017 1 Page 4 of 4 2017 Point -In -Time Count City Report: Santa Ana Sheltered Homeless Methodology 2•fsj The charts below were prepared by 2110C and include additional information on sheltered and unsheltered homelessness in the city. Sheltered homeless population data was gathered in surveys completed by agencies that provide shelter or housing to homeless persons as a part of the annual Point in Time (PIT) and Housing Inventory Count (HIC) on the night of January 27th, 2017 to the morning of January 28th, 2017. The demographics in these tables consist of data aggregated from Transitional Housing and Emergency Shelter project types. Data were aggregated to the city level by Geo Code, a six -digit geographic code developed by the U.S. Department of Housing and Urban Planning (HUD) which corresponds to cities and other geographic areas, and which represents the geographic area where the majority of a project's beds dedicated to homeless persons are located. Projects with a Geo Code of 069059 (Orange County) were coded to the city associated with their principal project site for aggregation. Homeless Persons in Santa Ana ;q Santa Ana's homeless population is f divided roughly equally between sleeping 466 locations. A slightly greater (53%) portion of Santa Ana's homeless population lives ;t in Transitional Housing or Emergency Shelters (sheltered condition) than in s3a places not meant for human habitation (unsheltered condition, 47%) Sheltered Unsheltered Homeless Households in Santa Ana 33 According to the graph, Santa Ana's homeless population is almost exclusively Adult Only (96%). Only 4% of homeless households contain both adults and children. rT.,V e Aduh end child Adun only »»>)»>»»»>»»»>»»»»>»»»>>>>»»»»»>Aqq>>4>>)»»>)»»>))»>)>>»»>))»>)y>))»»»»>)»»>> 2017 Point -In -Time Count City Report: Santa Ana Ethnicity by Sleeping Location Number of Persons by Age EM Nu Sow Non-Hispanic/Non-Latino Latino. There aow Iso are considerable differences between Unlike other cities, Santa Ana's Adult soo population (persons over the age of 24) Non-Hispanic/Non-Latino population is are distributed equally among sheltered °00 aw; and unsheltered conditions: notice that the 3ow 23$ Shelters (49%) and places not meant for same number of adult individuals reside in 300 443 each sleeping location type. Santa Ana is M 443 like other cities in that its homeless 200 Sheltered Unsheltered _ _ Children and Young Adults live mostly in shelters. The sheltered population is 10% too 36 _. Children, 7% Young Adults (18 — 24), and ss is 83% Adults over the age of 24, whereas 0 Sheltered Unsheltered the unsheltered population is an w Numberof Children (under 19) Number of Young Adults (18-24) overwhelming 95% Adults, 4% Young s Number of Adults lover age 24) Adults (18 — 24), and 1% Children. Gender by Sleeping Location 10PM Santa Ana is unique among Orange » 1 County cities in that it is one of the few 388 cities home to Transgender individuals. J01° The majority of Santa Ana's homeless are fi09 Male (66%), and 53% of them sleep in sow unsheltered locations. Meanwhile, aow homeless Females and Transgender 2 people primarily sleep in Transitional 3M r 342 Housing or Emergency Shelters (71% of taw homeless Females and 67% of ow Transgender individuals). Female Male Transgender Sheltered Unsheltered Ethnicity by Sleeping Location The majority (62%) of Santa Ana's EM homeless population identifies as Sow Non-Hispanic/Non-Latino Latino. There aow Iso are considerable differences between 316 �� unsheltered and sheltered populations in terms of ethnic distribution. Santa Ana's Non-Hispanic/Non-Latino population is divided roughly equally between aw; Transitional Housing or Emergency 3ow 23$ Shelters (49%) and places not meant for 2nw a human habitation (51%) conditions. Its 1096 Hispanic/Latino population is mostly M sheltered (61%), with only 39% of the Non-Hispanic/Nan-Latino Hispanic/Latino population living in unsheltered conditions. Sheltered Unsheltered _ _ 2017 Point -In -Time Count City Report: Santa Ana I(Mt s0% 8(36 70% rm; 5096 4096 3096 2m6 1096 04 White T„ 1 41 Y Black ar African American Race by Sleeping Location Shekered Unsheltered Households by Sleeping Location 10096 4 90b 8(96 445 704 r� SL o 29 404 304 2 400 0% Ioo 04 Adult and child Adult Only ft Sheltered Unsheltered The graph shows that Santa Ana's homeless population is predominantly (72%) White, with a large (16%) Black or African American population. There are notable differences in sleeping location by race. Persons who identify as White, Black or African American, Asian, and Native Hawaiian or Other Pacific Islander are divided roughly or equally among sleeping locations (51%, 57%, 46%, and 50% sheltered and 49%, 43%, 54%, and 50% unsheltered, respectively). On the other hand, persons who identify as American Indian or Alaska Native and Multiple Races live chiefly in shelters (67% and 72%, respectively). Households consisting of both adults and children reside chiefly (88%) in shelters, whereas Adult Only households are distributed more evenly between Sheltered (47%) and unsheltered (53%) conditions. >%i%»%>>>>»»»»»»»»»»»»i%>%%»»>>>>>>>>>>4)w>�>10»%i>i»i>>>>»»%iii>>»»%iii>»»>>>>>>>>>>>>»»> Asian American Natile, Multiple Races Indian or Hawaiian or Alaska Native Other Pacific Islander Shekered Unsheltered Households by Sleeping Location 10096 4 90b 8(96 445 704 r� SL o 29 404 304 2 400 0% Ioo 04 Adult and child Adult Only ft Sheltered Unsheltered The graph shows that Santa Ana's homeless population is predominantly (72%) White, with a large (16%) Black or African American population. There are notable differences in sleeping location by race. Persons who identify as White, Black or African American, Asian, and Native Hawaiian or Other Pacific Islander are divided roughly or equally among sleeping locations (51%, 57%, 46%, and 50% sheltered and 49%, 43%, 54%, and 50% unsheltered, respectively). On the other hand, persons who identify as American Indian or Alaska Native and Multiple Races live chiefly in shelters (67% and 72%, respectively). Households consisting of both adults and children reside chiefly (88%) in shelters, whereas Adult Only households are distributed more evenly between Sheltered (47%) and unsheltered (53%) conditions. >%i%»%>>>>»»»»»»»»»»»»i%>%%»»>>>>>>>>>>4)w>�>10»%i>i»i>>>>»»%iii>>»»%iii>»»>>>>>>>>>>>>»»> 2017 Point -In -Time Count City Report: Santa Ana 2•t � The following graphs compare Santa Ana's percentage of the Orange County homeless population with the median percentage of the homeless population for all cities in the county. 16.00% 14.00% 11AO% 1o.0o% %.m% C00% 4.00% ome 0.00% Percentage of Total Homeless Population (Unsheltered) 1.92% a Santa" OC cot, Mad+an Percentage of Total Homeless Population (Sheltered) •Santa M4 -OC coy Me im Percentage of Total Homeless Population eocw .. ..' .F' 0.95% . 6�erta Ma occMMN- According the graph, Santa Ana's contribution to the Orange County unsheltered homeless population (18.03%) is almost fourteen times the median percentage for Orange County cities of 1.32%. As the graph shows, Santa Ana's portion of the Orange County sheltered homeless population (24.18%) is almost seven times greater than the median percentage for Orange County cities of 3.53°x6. Santa Ana ranks as #1 in terms of highest percentage of the total homeless population. Its contribution to both the unsheltered and sheltered Orange County population is exceptionally larger than the median. As a result, Santa Ana's percentage of the total (combined sheltered and unsheltered) Orange County homeless population (20.87%) is about 22 times greater than the median percentage for Orange County cities of 0.95%. Santa Ana - Sheltered PIT Adult and Child Adult Only Total Total number of households 29 400 429 Total number of persons 99 435 534 Number of Children (under 18) 55 55 Number of Young Adults (18-24) 5 31 36 Number of Adults (over age 24) 39 404 443 Gender Female 5 58 127 185 Male 381 41 306 347 Transgender 1 0 2 2 Don't identify as male, female, or transgender Ethnicity 0 0 0 Ethnicity 7 309 316 Non-Hispanic/Non-Latino 5 41 258 299 Hispanic/Latino 58 177 235 Race 353 Black or African American 0 White 36 333 369 Black or African American 27 62 89 Asian 4 9 13 American Indian or Alaska Native 23 11 34 Native Hawaiian or Other Pacific Islander 0 3 3 Multiple Races 9 17 26 Santa Ana - Unsheltered PIT Adult and Child Adult Only Total Total number of households 4 445 449 Total number of persons 12 454 466 Number of Children (under 18) 5 5 Number of Young Adults (18-24) 0 18 18 Number of Adults (over age 24) 7 436 443 Gender Female 5 72 77 Male 7 381 388 Transgender 0 1 1 Don't identify as male, female, or transgender 0 0 0 Ethnicity Non-Hispanic/Non-Latino 7 309 316 Hispanic/Latino 5 145 150 Race White 12 341 353 Black or African American 0 68 68 Asian 0 15 15 American Indian or Alaska Native 0 17 17 55C-18 Native Hawaiian or Other Pacific Islander 0 3 3 Multiple Races 0 1 10 10 Persons by Age Sheltered I Unsheltered Number of Children (under 18) 55 5 Number of Young Adults (18-24) 36 18 Number of Adults (over age 24) 443 443 Gender Sheltered Unsheltered Female 185 77 Male 347 388 Transgender 2 1 Don't identify as male, female, or transgender 0 0 Santa Ana Homeless Sheltered Unsheltered Number of Persons 534 466 Race Sheltered Number of Households Unsheltered White 369 353 Black or African American 89 68 Asian 13 15 American Indian or Alaska Native 34 17 Native Hawaiian or Other Pacific Islander 3 3 Multiple Races 26 10 Ethnicity Sheltered Unsheltered Non-Hispanic/Non-Latino 299 316 Hispanic/Latino 235 150 Household Type Sheltered Unsheltered Adult and Child 29 4 Adult Only 400 445 55C-19 Number of Households Adult and Child 33 Adult Only 845 55C-19 Percent (%) of Total Percent (%) of Percent (%) of Unsheltered total Sheltered Total Homeless Homeless Population by City Population Population Population OC City Median 1.32% 3.53% 0.95% Santa Ana 18.03% 24.18% 20.87% 55C-19 Glossary/List of Acronyms Chronically Homeless Family A chronically homeless family is defined as a household with at least one adult and one child under the age of 18, or a minor Head of Household under the age of 18 and minimum of one child. The Head of Household must meet the definition of a chronically homeless person (see next entry). Chronically Homeless Individual An unaccompanied individual who: (i) is homeless and lives or resides in a place not meant for human habitation, a safe haven, or in an emergency shelter; (ii) has been homeless and living or residing in a place not meant for human habitation, a safe haven, or in an emergency shelter continuously for at least 1 year or on at least 4 separate occasions in the last 3 years where total time homeless sums to at least 1 year, and (iii) has an adult head of household (or a minor head of household if no adult is present in the household) with a diagnosable substance use disorder, serious mental illness, developmental disability (as defined in section 102 of the Developmental Disabilities Assistance and Bill of Rights Act of 2000 (42 U.S.C. 15002)), post-traumatic stress disorder, cognitive impairments resulting from a brain injury, or chronic physical illness or disability, including the co -occurrence of 2 or more of those conditions, which prevent them from holding a job or living in stable housing. A person who currently lives or resides in an institutional care facility, including a jail, substance abuse or mental health treatment facility, hospital or other similar facility, and has resided there for fewer than 90 days shall be considered chronically homeless if such person met all of the requirements described above prior to entering that facility. Chronicity Respondent indicated being homeless (i.e. living in a shelter, on the streets, a car, or in other places not meant for habitation) for the last 12 months or having been homeless at least 4 times in the past 3 years with a total time homeless of at least 1 year across all homeless episodes. Chronic Substance Abuse This category on the PIT includes adults with a substance abuse problem (alcohol abuse, drug abuse, or both) that is expected to be of long -continued and indefinite duration and substantially impairs the person's ability to live independently. 2017 Point -In -Time Count City Report >>>» » »»»»» »»» » »»>»»» »»»»»»»»>>§PY7>49»»»>» » » » »»»»»»» » » » »»»»»»»» Commission to End Homelessness (C2eH) The purpose of the Commission to End Homelessness is for County government, city government, private foundations, advocacy groups, community organizations, and other interested stakeholders to work collaboratively and provide strategic leadership to promote best practices, monitor outcomes, and report results on the success of the Ten -Year Plan to End Homelessness. Coordinated Entry Coordinated Entry is designed to coordinate program participant intake assessment and provision of referral. A centralized or coordinated entry system covers the geographic area, is easily accessed by individuals and families seeking housing or services, is well advertised, and includes comprehensive and standardized assessment tool. Disability Defined by HUD in 2011 as (1) having a disability as a defined in Section 225 of the Social Security Act; (2) a physical, mental, or emotional impairment which is expected to be of long—continued and indefinite duration, substantially impedes an individual's ability to live independently, and of such a nature that the disability could be improved by more suitable conditions; (5) a developmental disability as defined in Section 102 of the Developmental Disabilities Assistance and Bill of Rights Act; (4) the disease of acquired immune deficiency syndrome or any condition arising from the etiological agent for acquired immune deficiency syndrome; or (5) a diagnosable substance abuse disorder. Domestic Violence A family member, partner or ex -partner attempts to physically or psychologically dominate another. Includes physical violence, sexual abuse, emotional abuse, intimidation, economic deprivation, and threats of violence. Violence can be criminal and includes physical assault (hitting, pushing, shoving), sexual abuse (unwanted or forced activity), and stalking. Emotional, psychological, and financial abuse are forms of abuse and can lead to criminal domestic violence Emergency Shelter In the CoC Supportive Housing Program, emergency shelters are facilities offering limited shelter stays (generally up to 90 days) which offers a safe alternative to living on the streets and which provides essential services. On a case--by-- -case basis, clients may remain for longer than ninety days if they require a longer period to accomplish a specific goal. Extrapolation A technique for estimating the total number of homeless persons in a particular category that is based on the number of unsheltered and sheltered homeless persons observed and/or interviewed during a homeless count. 2017 Point -In -Time Count City Report / ec >>>» »»»»»»»»»»»»»>» »»»» »»»»»§§TS»9>5»»»»»»» » »»»»» » » »» » »»» » >»»» »>: Homeless Management Information Systems (HMIS) Computerized data collection to capture client -level information on the characteristics and service needs of those experiencing homelessness. It is designed to aggregate client -level data to generate an unduplicated count of clients served within a community's system of homeless services. The HMIS can provide data on client characteristics and service utilization. HUD funded service providers for the at-risk/homeless are required to participate, as their data is provided to HUD, who then reports the information to Congress. Collecting this data is a requirement by HUD in order for the community and its service agencies to receive HUD funding for programs supporting the at -risk and homeless population. Housing Inventory Chart (HIC) The HIC is designed to be an accurate reflection of a CoC's capacity to house homeless and formerly homeless persons. The HIC is a complete inventory of emergency shelter, transitional housing and permanent supportive housing beds available. The inventory includes all HUD funded residential programs, as well as non -HUD funded programs that provide housing, even if those programs do not actively participate in the CoC planning process. Permanent Supportive Housing (PSH) Long-term, community-based housing that has supportive services for homeless persons with disabilities. This type of housing enables the special needs populations to live independently as possible. Permanent housing can be provided in one structure or in several structures at one site or in multiple structures at scattered sites. Persons with HIV/AIDS This subpopulation category of the PIT includes adults who have been diagnosed with AIDS and/or have tested positive for HIV. Point -in -Time Count & Survey (PIT) Requirement of the U.S. Department of Housing and Urban Development (HUD) that Continuums of Cares (CoCs) across the country undertake community wide efforts to collect information on the number and characteristics of individuals and families experiencing homelessness. The Point -in -Time Count must occur at least every two years during the last ten days of January. Proposition 47 A ballot initiative passed by California voters to reduce certain felonies to misdemeanors allowing people serving for these crimes to petition for a reduced sentence. More information can be found at: www.cdcr.ca.gov/nows/prop47.html. Rapid Re -Housing (RRH) Rapid Re -housing is an approach that focuses on moving individuals and families that are homeless into appropriate housing as quickly as possible. 2017 Point -In -Time Count City Report 224ff >>>» » »»»»»»»»»»»»>»»»» » » »»>» » > r -29»» »»»»»»»» » »»»»»»» »»»» » »»»> Severely Mentally III This subpopulation category of the PIT includes adults with mental health problems that are expected to be of long -continued and indefinite duration and substantially impairs the person's ability to live independently. Substance Abuse Programs Programs that are tailored for individuals with substance abuse issues are programs that serve individuals who have acknowledged addiction problems related to alcohol and drug use and who seek services or housing to support their sobriety. Transitional Housing (TH) A project that is designed to provide housing and appropriate supportive services to homeless persons to facilitate movement to independent living within 24 months as defined by HUD. Unsheltered Homeless Survey respondents who indicated that they spent last night in the streets, a vehicle, an abandoned building, bus/train station, camping not in a designated campground, sleeping anywhere outside, or other place not meant for human habitation or stayed in friend or family's garage, backyard, porch, shed or driveway were counted as unsheltered homeless. Veteran This subpopulation category of the PIT includes persons who have served on active duty in the Armed Forces of the United States. This does not include inactive military reserves or the National Guard unless the person was called up to active duty. 2017 Point -In -Time Count City Report 55C-23 Find additional reports, including the full Point in Time Count report, by visiting: www.21loc.org For related inquiries, contact Kristin Jefferson at (714) 589 - 2351 2017 Point -In -Time Count City Report 55C-24 LAR 9/19/17 RESOLUTION NO. 2017 -XX A RESOLUTION OF THE CITY COUNCIL OF THE CITY OF SANTA ANA TO AMEND RESOLUTION NO. 2015-026 TO EFFECT CERTAIN CHANGES TO THE CITY'S BASIC CLASSIFICATION AND COMPENSATION PLANS AND AMENDING THE ANNUAL BUDGET TO ADD A HOMELESS SERVICES MANAGER POSITION IN THE CITY MANAGER'S OFFICE. BE IT RESOLVED BY THE CITY COUNCIL OF THE CITY OF SANTA ANA AS FOLLOWS: Section 1: The City Council hereby finds, determines and declares as follows: A. On June 16, 2015, the City Council adopted Resolution No. 2015-026 amending and re-establishing the Basic Classification and Compensation Plan for all Fuil-Time and Part -Time Classifications of Officers and Employees of the City of Santa Ana. B. Section 1004, Article X of the City Charter of the City of Santa Ana requires the City Manager to prepare, install and maintain a position classification and pay plan subject to civil service rules and regulations and the approval of the City Council. C. On July 5, 2017, the City Council passed and adopted Ordinance No. NS -2919, establishing the City's budget and authorizing position allocations for fiscal year 2017-2018. The Ordinance also sets forth the requirement that alterations in the allocation of authorized positions be reviewed and approved by the City Council. D. The Interim City Manager proposes adding one full-time position; Homeless Services Manager to the Community Development Agency budget and the City's class and compensation plan as a representative who will be the liaison between the City, neighboring cities, the County of Orange and Orange County homeless service providers and faith -based organizations. This position will also invest in connecting and increasing non-profit and faith -based services available to assist in responding to the City's homeless crisis and develop and implement a specific legislative package to solicit state and federal assistance to respond to the needs for housing, enforcement and social services for the growing homeless population. Exhibit 2 Resolution 2017 -XXX Page 1 of 3 55C-25 E. The City Council has amended and reestablished the Basic Classification and Compensation Plan on numerous occasions since adoption. Section 2: The Santa Ana City Council amends Resolution No. 2015-026, Exhibit "E", as amended, and the City's fiscal year 2017-2018 budget to add a full time position in the Community Development Agency, at the monthly five-step salary rate range as indicated: 5 -Step Salary Rate Range Effective 07/01/16 Monthly Salary Classification Title SSR Minimum -Maximum Homeless Services Manager (AM) AM -764 $9,237 - $11,231 Section 3: All salary rate range classifications are set forth in the City's "Salary Schedule" as periodically updated. Section 4: That except as amended by this Resolution, all other provisions of Resolution No. 2015-026, as amended, and annual budget for fiscal year 2017-2018, as amended, shall remain in full force and effect. Section 5: This Resolution is operative from and after the date upon which it is adopted. ADOPTED this 19th day of September, 2017. APPROVED AS TO FORM: Sonia R. Carvalho City Attorney By: &"L' k ✓� Laura A. Rossini Senior Assistant City Attorney Miguel A. Pulido Mayor 55C-26 Resolution 2017 -XXX Page 2 of 3