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HomeMy WebLinkAboutSAFEGUARD HEALTH PLANS, INC.INSUJJANCF !'1,01 riEQUIRED WORK MAY PROCEED CLERK OF COUNCI DATE: AUG 3 0 2011 o 06/16/2011 Metropolitan Life Insurance Company 2Q0 Park Avenue New York, NY 10166 SafeGuard Health Plans, Inc, 13045 Tesson Ferry Road, B1-06 St. Louis, MO 63128 Keenan & Associates 2355 Crenshaw Boulevard, Suite 200 Torrance, CA 90501 Fax (310) 533-0573 Dear MetLife and Keenan: N-2017-192 Reference is made to the group contract for dental services #142337 (the "Contact") issued to the City of Santa Ana ("Custogjer") by SafeGuard Health Plans, Inc. ("SafcGuard"), part of the MetLife family of companies, For purposes of sponsoring and administering the dental plan, Customer ,wishes that SafeGuard release to Keenan ('Vendor') certain information as mutually agreed upon by SafeGuard and Customer related to eligibility of Customer's employees for dental services (the "Eligibility Information"). Customer hereby directs and authorizes SafeGuard to release the Eligibility Information to Vendor electronically in the form as mutually agreed by Customer and SafeGuard, but no more frequently than once per caleaidar week, during the term of the Contract. SafeGuatdhereby agrees to such release pursuant to such direction and authorization and in reliance on Customer's and Vendor's representations and warranties below. Customer represents and warrants that such release of the Eligibility Information is for purposes permitted under applicable law including, tate Health Insurance Portability and Accountability Act of 1996 and regulations issued thereto {" HIPAN-), and that it does not violate any applicable law including HIPAA by directing and authorizing such release and agrees that SafeGuard is in no way responsible for the use pr disclosure of the Eligibility Information by Vendor. Customer agrees to defend, hold harmless, release and indem.nifySafeGuard, MetLife, and their subsidiaries, affiliates, directors, officers, etnployces,, and agents against any and all claims, damages, losses, lawsuits, settlements, judgments, cost penalties and expenses, including reasonable attorneys' tees, arising from or related to the disclosure, re -disclosure or use of the Eligibility Information in accordance with Customer's request unless such damage i., the direct result of the negligent, fraudulent or criminal act of SafeGuard or MetLife; and such act was not undertaken at the request of Customer. Vendor agrees to indemnify, defend, and bold SafeGuard, MetLife, and their officers, directors, employees, agents and other representatives harmless from any actual or threatened legal or administrative action, claim, liability, penalty, fine, assessment, lawsuit, litigation, or other loss, expense or damage,' including N-2017-192 without limitation reasonable attorneys' fees and costs that SafeGuard or MetLife may incur as a result of Vendor's use and storage of the Eligibility Information. Vendor acknowledges and agrees that the unauthorized disclosure or use of Eligibility Information may cause irreparable harm and significant injury to SafeGuard which will be difficult to measure with certainty or to compensate through money damages. Accordingly, Vendor agrees that SafeGuard may seek injunctive relief or other equitable relief in the event of any breach by Vendor of any part or parts of this Agreement in addition to such other remedies as may be available to SafeGuard at law. If SafeGuard has a reasonable belief that Eligibility Information is being disclosed in violation of this Agreement, upon Vendor's receipt of written notice of such belief, Vendor and SafeGuard shall cease disclosing Eligibility Information until Vendor performs an investigation of the matter, and the matter is resolved to the satisfaction of the parties hereto. This letter agreement shall remain in full force and effect until the earlier of (a) the termination of the Contract or (b) five (5) days following receipt of written notice by Customer or SafeGuard from the other of the other's intention to terminate this letter agreement; provided, however, that 5`h and 6 1 paragraphs of this letter agreement shall survive the termination of this letter agreement. Please indicate your agreement with the foregoing by signing and returning the enclosed copy of this letter. ATTEST: MARIA HUIZAR Clerk of the Council APPROVED AS TO FORM: SONIA R. CARVALHO City Attorney By: C� �y9��ci lXtin_ Laura A. Rossini Senior Assistant City Attorney RECOMMENDED FOR APPROVAL: V) cl-� ED RAYA Executive Director of Personnel Services CITY OF SANTA ANA N-2017-192 Accepted and agreed: Metropolitan Life Insurance Company, on behalf ofSafeGuard [Ieelth Plans, Inc. Title: V/ , Accepted and agreed: Keenan & Associates :Mame: Steve Gedestad Title: Municipality Practice Leader