HomeMy WebLinkAbout22A - HP SUPPORTREQUEST FOR
COUNCIL ACTION
CITY COUNCIL MEETING DATE:
MAY 15, 2018
TITLE:
CONTRACT AWARD TO OLD AMERICAN,
INC. FOR HEWLETT PACKARD SUPPORT
CONTRACT RENEWAL
(SPECIFICATION NO. 18-032)
(STRATEGIC PLAN NO. 6,11F)
K19A
CIV �ANAGER
RECOMMENDED ACTION
CLERK OF COUNCIL USE ONLY:
APPROVED
❑ As Recommended
❑ As Amended
❑ Ordinance on 1s'Reading
❑ Ordinance on 2nd Reading
❑ Implementing Resolution
❑ Set Public Hearing For
CONTINUED TO
FILE NUMBER
Authorize a one-time purchase and payment of purchase order to Old American, Inc. for the
purchase of Hewlett Packard support contract renewal in the total amount $39,432 subject to
non -substantive changes approved by the City Manager and City Attorney.
DISCUSSION
The City's two data centers support the continuous City business operations on a 24 hours a day/
7 days a week/ 365 days a year (24/7/365) cycle. In order to provide this service level, the
Information Technology Department maintains the computer infrastructure with manufacture
supported 24/7/365 maintenance contracts. The Hewlett Packard servers and storage equipment
within the data centers require provisions with access directly to the manufacturers' technical
support centers. This level of support allows the manufacture to interactively diagnose system
difficulties and provide solutions to localized problems, returning -to -service as soon as possible.
In addition, the support contract with Hewlett Packard includes access to bug fixes, patches, and
upgrades. These are essential for preserving the fitness and considerable investment in the
hardware.
The notice inviting bids was advertised on April 9, 2018 and offers were solicited. A summary of
the bids and offers received is as follows:
284 Vendors were notified
26 Vendors downloaded the bid
0 Bids received from a Santa Ana vendor
3 Bids received
22A-1
Contract Award for Hewlett Packard Support Contract Renewal
May 15, 2018
Page 2
Three bids were received and opened on April 27, 2018, and evaluated. The results are as
follows:
Vendor Location Amount
Old American, Inc. Newport Beach, CA $ 39,431.84
LogixService, Inc. San Clemente, CA $ 42,050.58
Golden Star Technology, Inc. Cerritos, CA $126,598.07
The bid received from Old American, Inc. is responsive to the specifications and meets the City's
requirements.
STRATEGIC PLAN ALIGNMENT
Approval of these item supports the City's efforts to meet Goal #6 - Community Facilities &
Infrastructure, Objective #1 (establish and maintain a Community Investment Plan for all City
assets), Strategy F (perform periodic measurements to monitor and update each asset's
condition and ensure adequate funding for repair, and /or replacement costs in future budgets).
FISCAL IMPACT
Funds for FY 2017-18 are available in the amount $39,432 in the Information Systems Strategic
Plan Maintenance and Support account (no. 10920147-62307).
Jack4a a
iulla
Chi Technology Innovations Officer
Information Technology Department
EG/SM
APPROVED AS TO FUNDS AND ACCOUNTS:
-
Francisco Gutierrez to
Executive Director
Finance and Management Services Agency
22A-2