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5. KEY STAFF <br />Key Helpmates Employees Servicing the City: <br />Gena Monroe. CSP — Talent Relationship Supervisor (and City Project Manager) <br />gmonroyCd,helpmates.com; 949-752-6006 <br />Gena joined Helpmates in 2008 and has over 15 years of staffing industry experience. Her <br />responsibilities include recruiting, screening, assessing and hiring specialized employees, <br />customer service, internal employee development and training. Gena manages some of our <br />largest client relationships as the key contact, conducting Specialist supervisory duties, <br />streamlining effective reporting metrics and coordinating temporary and direct hire <br />placements. Her experience and consultative approach makes her uniquely qualified to <br />effectively drive positive results and maintain lasting relationships. <br />Jonathan Lopes, CSP — Talent Relationship Manager <br />dopes n helpmates.com; 949-752-6006 <br />Jon joined Helpmates in 2015 and has over 18 years of staffing industry experience. His <br />responsibilities include management over the recruiting and operations of the branch along <br />with screening, assessing and hiring specialized employees, customer service and key <br />account service. Jon will ensure timely delivery of reporting and meeting goals <br />established by Helpmates and the City of Santa Ana. <br />Victor Chinchilla, CSP — Talent Relationship Supervisor <br />vchinchilla(d,)helpmates.com; 949-752-6006 <br />Victor joined Helpmates in 2015 and has over 5 years of staffing industry experience. His <br />responsibilities include recruiting, screening, assessing and hiring specialized employees, <br />customer service and key account service over all segments. <br />Diane Monaco, CSP — Talent Relationship Supervisor <br />dmonaco d,helpmates.com; 949-752-6006 <br />Diane joined Helpmates in 2015 and has over 13 years of staffing industry experience. <br />Her responsibilities include recruiting, screening, assessing and hiring specialized <br />employees, customer service and key account service over all segments. <br />Fanny Tovar. CSP — On -Premise Manager <br />ftovar(r-,helpmates.com; 949-752-6006 <br />Fanny joined Helpmates in 2015 and has over 3 years of staffing industry experience. Her <br />responsibilities include recruiting, screening, assessing and hiring specialized employees, <br />customer service and key account service at our major on premise programs. <br />Nancy Martinez — Staffing Coordinator <br />nmartinez(ii)helpmates.com; 949-752-6006 <br />Nancy joined Helpmates in 2017 and is responsible for scheduling, coordinating, testing <br />and payroll support for our Specialists. She is a key part of the Helpmates team that is <br />responsible for ensuring that we only provide the best, most qualified talent in the market <br />today. <br />Helpmates Stang Services 20 RFP 18-009 Response <br />251-124 <br />