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Kevin Willard — Regional Director, Orange County <br />kwillardCa.helumates.com; 949-752-6006 <br />Kevin has over 28 years of staffing industry experience, encompassing large account <br />implementation, training, and order process/fulfillment. Kevin works in conjunction with <br />our clients to establish appropriate reporting and invoicing requirements as needed for <br />each location. He remains involved to be sure that Helpmates exceeds our client's <br />expectations as it relates to our deliverables. He also leads the Talent Relationship Team <br />to ensure that Helpmates provides the quality Specialists and services needed to for our <br />clients to successfully achieve their objectives. <br />Mario Soto, CSP — Director of Operations <br />msoto(&)helpmates.com; 657-238-0900 <br />Mario joined Helpmates in 1999 and his responsibility has grown to his current role as <br />Director of Operations. He is responsible for overseeing the screening, service delivery <br />and operations for the entire company. Mario works closely with all branches and on - <br />premise programs to ensure that the company's Hiring Criteria, Customer Service Best <br />Practices and Operational guidelines are being executed. <br />Max Torres, Manager of Risk Management <br />mtorresCri)helpmates.com; 562-385-0529 <br />Max joined Helpmates Staffing Services in 2015 and oversees all aspects of regulatory <br />compliance, workers' compensation programs, and employee safety. Max joined <br />Helpmates Staffing Services after 5 years as an Environmental Health and Safety Manager <br />for an American clothing manufacturer, distributor, marketer and retailer. Max created and <br />managed the EHS & Safety programs for 6,000 manufacturing employees in six plants, as <br />well as 2,500 retail employees in the company retail stores. With his broad manufacturing <br />experience, Max is uniquely qualified with outstanding success in workplace safety and <br />risk management. <br />Rosalie Villa, CSP — Chief Revenue Officer <br />rvillaGdhelpmates.com; 949-752-6006 <br />Rosalie has 26 years of tenure at Helpmates. Her role consists of overall accountability of <br />the partnership between City of Santa Ana and Helpmates. Rosalie's involvement with <br />Kevin and the team supporting the CITY OF SANTA ANA account is reviewing order <br />activity, time to fill, quality of fill and auditing the service being provided. Rosalie will <br />remain involved with Human Resources and Management through our "TLC Process" <br />ensuring Helpmates is meeting the established goals. <br />Key Staff Involvement <br />Key Helpmates staff involved on the City account will be available to the extent proposed <br />for the duration of the project. <br />Helpmates Staffing Services 21 RFP 18-009 Response <br />251-125 <br />