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The following items must be completed and are required with your submittal.- 1. ubmittal: 1. Please provide a brief description of your agency's recruitment process for staffing Helpmates recruiters actively participate in ongoing training for sourcing, using social media, job boards, networking, and LinkedIn recruiting strategies. Our number one source is our Employee Personal Referrals - employees like to work with other qualified employees and Helpmates! Our recruiters are constantly networking with active and passive candidates using a variety of recruiting methods — leveraging job postings, conducting job fairs, and using "call em all" technology (additionally, see our recruiting chart on page 10) — all methods to attract skilled talent for positions at the City. Helpmates has a proactive recruiting strategy to successfully handle the recruitment of the City's staffing needs. Helpmates City team has combined total of more than 130 years of staffing industry experience. They receive extensive training on skill sets for our clients' skill base and prepare recruiting plans around identifying candidates with the right skill sets. On an ongoing basis, our professional recruiters consistently maintain a highly -skilled temporary workforce. They have been thoroughly trained in our recruiting strategies and have established long-standing relationships with our recruiting sources. 2. A brief description of the agency's initial testing procedures or assessment for temporary staff including testing required bylaw (i.e. job specific, background checks, DMV checks etc.) As detailed on pages 11-13, our process to deliver outstanding results and achieve our stated City Mission is in assessing, selecting, employing and delivering the right talent. The following outlines our extensive pre-employment background check process: • Ensure that work authorization has been obtained and is current for individuals referred to the City for assignment via I-9 (employment eligibility verification) • Ensure that Live Scan fingerprinting and/ or background check have been processed, completed and passed (if requested by the City) • Ensure that temporary worker(s) recommended for an assignment meet all essential job function and minimum qualification requirements for the various types of services • Ensure that typing speed is at least 30 wpm and Microsoft Office abilities have been tested and are met with positive results as required • Ensure that temporary worker is bilingual when required for assignment • DMV check as required by the City • Integrity Testing — online at Helpmates offices • Reference Checks — personally conducted by Helpmates Team • Employment gap checks — personally confirmed by Helpmates Team • Personal Interviews — personally conducted by Helpmates Team • E -Verify— online conducted by Helpmates Team before starting any assignment • Social Security Checks — completed by Helpmates Team at time of first payroll In addition, during the approximately two hours they are in our office, the candidates are continually monitored for their appearance (with the City dress code in mind), behavior and ability to follow directions. As the candidates are "auditioning for work," our belief is Helpmates Staffing Services 26 RFP 18-009 Response 251-130