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Proiect Approach / Methodology
<br />1. Job Requisition, Recruitment, Skill Assessment, and Selection Process
<br />The client service process begins with the Client Job Requisition = Acknowledged by our PoiWof'Contact >
<br />Details are entered into. our -staffing software system enabling availability to branch staff 5'POC clarifies as.
<br />needed with, client 'Must Have & Nice to Have candidate competencies, experience; important,job or work
<br />environment details; start and finish timeline > POC reviews requisition and placement progress with
<br />recruiting staff at the time of order and in morning service meetings > Relevant available and qualified
<br />candidates are short-listed and submitted to the client for selection/interview.
<br />Candidate Application and Selection Process: Passive and Active;'Recruiting > Pre -Screen Applicants >
<br />Complete Online Application > We Assess Applicant's Resume > :Conduct a Behavioral 'interview > '1-9
<br />Check/Verification> Candidate completes Skills Assessment (Kenexa Proveitl Software testing relevant to
<br />the',potentia[ job duties) > When a finding of Essential Hiring •Criteria Met > Background Investigation
<br />(reference checks and online www.backgroundchecks.ore > Customer Job -Centric Screening Criteria >..
<br />Orientation > Start> Quality Control Client and 'Candidate Follow-up.
<br />Recruiting best practices today requires anticipating client needs. Our highly experienced/trained -recruiting
<br />team executes -a recruitment strategycrafted to identify and "onboard "highly qualified" candidates relevant to
<br />customer requirements:
<br />To this end, on a weekly basis, we identify the categories, qualities and skill levels of candidates we need to
<br />recruit in order to supply our clients the candidates they need to -achieve their goals on a timely basis. in
<br />addition to our own robust pool of pre -qualified ,candidates, we utilize a wide variety of -recruiting venues
<br />including.
<br />Social networking sites, Job fairs, newspapers; customer and employee referrals, colleges and
<br />.universities, employment ,offices & job developers, community merriberships/events,
<br />technical/trade schools, local papers, church advertising, college career placement recruiting
<br />venues and events and other local educational Institutions.
<br />An average, 25%' of our new recruits come from referrals from other successful candidates
<br />and from our clients and community sources:
<br />Our new candidate Weekly intake is approximately 75,ore-qualified candidates that fit our client and Joh family
<br />specialties. We initially telephone prescreen every applicant, The successful applicant then•completes our web -
<br />based application that automatically transrnits applicant data to our staffing software, coatssgi.
<br />Selection of the finest available candidates happens through a figorous vetting process designed to assess
<br />candidate experience, skills, work, history, performance on the job (reference checking), and language
<br />capability. We utilize IBM Kenexa Provelt! testing software to assess inaintenance.technlc!an knowledge and
<br />skill areas.
<br />A. Reliabllity, punctuality and attendance of temporary staff — These are basic but Important work
<br />characteristics that we question, obtain reference feed -back, and stress to .our candidates I
<br />ernployees, froth prescreening to placement and post -placement, To measure.these key factors we
<br />make 'quality' calls to clients on a weekly and bi-weekly basis (as the client allows,'): Where we find a
<br />customer concern we counsel the employee immediately, log this. into their records, and provide
<br />ongoing support and follow-up to our customer to ensure the problem is resolved quickly. In certain,
<br />work situations we have found it useful to predicate pay decreases based upon attendance,
<br />punctuality, and reliability.
<br />B. Basic workplace skills of temporary staff, i.e. cooperation, communication skills, customer service
<br />:and time management — Our proactive approach to ensure the that these skills are at appropriate
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