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City of Santa Ana Attachment A: Client Testimonial Letters <br />Request for Proposals (RFP) for Solid Waste Consulting Services <br />RFP NO.: 18-006 <br />City of Anaheim <br />DEPARTMENT OF PUBLIC WORKS <br />Operations Division <br />Febmary 13, 2012 <br />Mr. Lrrith 13zzet, CMC <br />Sr. Vice President <br />HF&H Consultants, LLC <br />19200 Von Karmen Ave. Suite 360 <br />Irvine, CA 92612 <br />Dear Lail1, <br />I <br />Oa behalf of the City of Anaheim, f would like to thank you and your Team for the professional <br />guidance and technical expertise you provided during our contract negotiations with Republic <br />Services, Your Team exhibited tremendous flexibility throughout tiro process and did a <br />wonderful job facilitating the group negotiations and keeping us an on task. Based on the <br />combined efforts and completed staff work by City Staff & ITF&II 'Foam, the City Council <br />unanimously approved this unique amendment to our existing Solid Waste Franchise Agreement. <br />The amenchnett sacured an annual Host Fee and one-time infrastructure improvement payutont <br />to offset the impacts from Clio Material Recovery Facility owned and operated by Republic <br />Services within the City of Anaheim. Republic Services received a term extension in return. <br />Ilia amended temrs wore necomplished without any increases to the ratepayers. <br />In addition to maximizing the City's sustatnability and financial position, the amender) franchise <br />agreement also has the following key enhancements: <br />1. One-time infrastructure improvement payment of $2.5M to repave the roads around the <br />Material Recovery Facility. <br />2. Anaheim will continue to have the Lowest Rate Gumnrmo for comparable services <br />amongst the current material recovery facility customers. <br />3. Franchisee will have a 5%cap on annual increases to the service component of the rates. <br />4. Guamateed wash diversion will be increased to meet new state recycling mandates. New <br />regulation AU341. requires 75% statewide diversion by 2020. <br />5. Performance reviews will be tied to customer satisfaction surveys. <br />6. free trash collection service at OCTA bus stops. <br />7. Free trash service at City facilities and neighborhood clean-up programs. <br />Please feel free to use our City as a reference Pm your quality and professional work. We could <br />not have received these great results without your assistance. <br />Sincerely, <br />Dan DCEassia, P.E. <br />4s6 e. vulmom Public Works Operations Manager <br />Araboim. California 94a05 <br />16L (714)165 6860 <br />FAX (114Y7656642 <br />www. W!,..111 i <br />April 4, 2018 Page A-7 HF&H Consultants, LLC <br />