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INTERNAL SERVICE FUNDS <br />PERSONNEL SERVICES PROGRAM <br />Employee Group Benefits 08109053 <br />Statement of Puipose <br />To provide a responsive, competitive, and cost-effective employee benefits and compensation program; and manage <br />the compensation plan, retirement plan, air qualityprograms, wellness programs. <br />This program contracts and administers employee and retiree benefits and implements employee compensation plans. The major <br />functionsinclude negotiating life, long-term disability, medical, dental, vision, FSA, & RHS insurance plans; promoting employee <br />assistance and wellness programs; documenting and implementing employee contract pay provisions; processing new <br />employees, separating employees, and retirements; and administering employee's leave provisions. <br />,Accgmpliehdlente in FY 2011 2018 ' ; �, , <br />* Setup training for supervisors for EAP <br />* Expanded the Retirement Health Savings (RHS) Plan <br />* Created a monthly Rideshare Newsletter <br />.Hosted a successful Blood Drive <br />Set up aFlu Shot Clinic for employeees <br />Streamlined the audit for out Benefit Bridge Program <br />Setup Lunch & Learn Wellness Seminars for employees. <br />:= Action Plan for�FY 2078-2019 , <br />* -FMLA Tracking Systemsfor employees <br />* Updated FMLA Policy and new forms - <br />* Set up CalPERSFMedicare Training <br />Update the Rideshare Program <br />* Insurance broker to put out bids for new dental plans <br />Set up retirement counseling for employees preparing to retire <br />* Enhance Ridesbare/Health Fair <br />* <br />r <br />-: - _ _ ., _ + ,• <br />,., Aatual' <br />,; ,: Actual <br />;� Prgeated <br />,, �Oblective <br />,< PERFORMANCE MEASURES ��. <br />,rt <br />:FYAS- <br />,'FY 1718, <br />" ;fY 1819 <br />�C <br />Service Level <br /># of new employees processed <br />220 <br />213 <br />104 <br />115 <br /># of separating employees processed <br />215 <br />95 <br />69 <br />75 <br /># of retirements processed/counseled <br />159 <br />75 <br />80 <br />80 <br /># of employees utilizing EAP resources <br />26 <br />30 <br />31 <br />35 <br /># of Family Medical Leave cases processed <br />65 <br />- 36 <br />38 <br />36 <br /># of insurance enrollments/changes processed <br />1988 <br />1450 <br />1475 <br />1465 <br /># of employees participating in blood drives <br />48 <br />22 <br />28 <br />35 <br />Efficiency <br /># of internal audits conducted annually <br />68 <br />70 <br />70 <br />70 <br />Effectiveness <br />of employees' problems resolved within I day <br />95% <br />95% <br />98% <br />98 <br />of premium payments processed on time <br />100% <br />98% <br />98% <br />98 <br />3-33 <br />