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ff"�C CHILDREN'S <br />T H ERZ, A P E T %d <br />2215 N Broadway • Santa Ana, CA 92706 • 714,547.5468 • Fax 714.564.9690 • www.occtoc.org <br />501(c)3 Federal TaxID# 33-0930891 <br />Supportive Services Policies and Procedures <br />WIOA Program 2018— 2019 <br />Purpose: To establish guidelines for the issuance of supportive services to participants who are <br />identified in need of such services. Goal is to aid this youth with their successful <br />completion of OCCTAC's WIOA program. <br />Procedures: <br />Eligibility <br />Supportive services are available to those identified as approved WIOA participants; <br />have limited resources to meet basic needs; and have expressed the need of <br />additional support to the Case Manager. <br />Supportive services will be made available to participants while they are enrolled in <br />all phases of the WIOA program. These services are contingent upon approval by the <br />Case Manager and OCCTAC Director. <br />Provision of supportive service is not an entitlement. <br />Availability of Funds and Assessment of Need: <br />The fiscal advisor or the accounting clerk and the Executive Director will verify the <br />availability of fiords and notify the case manager. Supportive services are delivered <br />contingent upon availability of funds, the need of the participant and given on a first <br />come, first serve basis. <br />Initial assessment on need will be determined by the case manager and will be <br />reviewed regularly. Logs of services will be kept on a regular basis and service(s) <br />will also be case noted for documentation proposes. <br />Transportation Assistance Guidelines: <br />After identifying the need to transportation assistance and eliminating other <br />resources, the case manager and the participant will develop a service plan and <br />update progress in the case notes <br />Transportation assistance is defined as the provision of a gas voucher; bus pass or <br />ACCESS coupon book. <br />No replacement' bus pass, gas card or ACCESS coupon book will be issued in the <br />event the participant loses his/her bus pass, gas card or ACCESS coupon book. <br />Rev_ 12.07.17 <br />