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pin n 2. SCOPE OF SERVICES AND SCHEDULE When anon -call engagement is requested for a project in SCST's project manager will prepare a comprehensive, detailed scope of services, and a cost estimate/budget for the project based on the project schedule, and the plans and specifications. We will work with the City to develop realistic and responsible solutions for each specific project's needs. In order to conform to a project budget, SCST's project manager provides individuals working on a specific task with the expected time allotted for that task. By establishing a budget and communicating the project expectations for our services at the beginning of a project to all individuals involved, SCST can complete tasks efficiently and maintain the estimated project budget. Additionally, our professional staff is involved with the project fieldwork and report preparation, providing continuity and efficiency during a project. Our specific approach to services consists of: Assigning and Scheduling of Staff: Selecting the appropriate inspector or technician for a project is one of SCST's highest priorities. As stated above,' SCST will provide City with multi -carded inspectors or technicians whenever possible. We utilize Agile Frameworks MetaField® V2i6 software for efficient - scheduling and managing of field, laboratory, and office personnel. The daily schedule is available to all personnel, enabling us to maximize staff utilization and avoid duplication. Our technicians and inspectors will be available within 24 hours of a request from City. Testing, Field Work, and Deliverables/Reporting: The assigned inspector or technician will report to the appropriate on -site contact and sign -in if necessary. They will meetwith the City's designated representative to review the approved plans and specifications, and to assure that these documents are clearly understood and the City's needs are being fully addressed. The inspector or technician will perform the required inspection and/or testing service in accordance with the approved project drawings and specifications. Any required samples will be procured, labeled, electronically logged, and scheduled for pickup. Our field representative will document findings or test results with a report of their daily activities and the status of compliance with project requirements, and present the report or results to the City's designated representative for a signature. The signing representative, SCST's project manager and any pertinent project team members will then automatically receive an email copy ofthe report or results. Notification of any non -compliant work will be noted and clearly reported to the City's designated representative. SCST also utilizes Agile Frameworks MetaField@ V2.6 for our field reporting and testing, which allows us to upload daily reports and testing results to a central database from the field via cell phone where they are reviewed by the project manager. Information is then digitally signed and forwarded to the client, or accessed by the client via a customer facing portal via the cloud. Field inspection reports are typically available the same day. Samples are delivered to SCST's laboratory and are scheduled for testing at required dates by the appropriate testing methods. Test results are forwarded using Agile Frameworks MetaField® V2.6 to SCST's project manager for review and distribution. Should testing result in non-compliance, the designated City representative is notified immediately and a log of non-conformance is automatically tracked per project using the MetaField® V2.6 system. Final Report/Deliverables/Closeout: As the construction contract enters the completion phase, SCST's team will work with the City to develop a functional closeout plan. We will use our experience to identify remaining inspection requirements, and submit final reports in a timely manner. In order to expedite the final reports, our field daily reports and laboratory test results are automatically filed and reviewed throughout the duration of the project. Typically, SCST can prepare these reports within three days of the completion of our work, depending on the size and scope of the project. Daily reports and all laboratory test results are compiled into a FinalConstructionQuality Assurance report that displays all field inspection reports, batch plant inspection reports, laboratory testing reports, and a summary of the field density tests performed on the project. The final report can include any information requested by the City, such as inspector's names, certifications, or laboratory certifications. City of Santa Ana RFP No. 18-045, Geotechnical Engineering Services SCST Proposal No. 18-0308