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iT 2. SCOPE OF SERVICES AND SCHEDULE An example of a typical timeline for testing and inspection for an approximately five month project, based on our experience with similar projects, includes: SCST has a long established Quality Assurance Program (QAP) in place to ensure our team members perform work accurately and in conformance with all project specific codes, requirements,and standards. As part of SCST's QAP procedures, an SCST professionally licensed engineer is responsible for reviewing all reports prior to submission. This includes field testing, analyses, subcontractor's work products, and the transmittal of laboratory test results. Our experienced technical reviewer staff members review data collection, calculations, analysis, interpretation, and reporting. Our project manager reviews cost control, conformance with task expectations, and documentation for contractual obligations. SCST maintains a system of checks and balances to ensure our projects are of the highest quality. SCST's laboratory participates in the AMRL and CCRL proficiency -sampling program to confirm our team provides accurate reporting of laboratory tests. SCST is recognized for high quality test results. Careful chain of custody is managed by Agile Frameworks MetaField® V2.6 software. Samples are logged and assigned testing electronically from the field at the time of sampling, delivered to SCST's laboratory and are immediately scheduled for testing at required dates by the appropriate testing methods. Test results are managed and forwarded also using Agile Frameworks MetaField@ V2.6 to SCST's Project Manager for review and distribution. Should testing result in non-compliance, the designated District representative is notified immediately and a log of non-conformance is automatically tracked per project using the MetaField® V2.6 system. SCST's principals and project managers are committed to our Quality Assurance Program (QAP). They are not only responsible, but take pride in the quality of our services and overall compliance, accuracy, and thoroughness of our reporting methods. SCST's corporate structure assigns appropriate levels of responsibility for fulfilling quality assessment roles. These roles and responsibilities are distributed within the project management activities and the QA group. SCST is structured to provide QA oversight on a continuing basis and to monitor performance and adjust or modify resources when necessary to improve a program or project. To provide QA oversight on a continuing basis, we empower staff assigned specifically to monitor quality and safety. We hold regular meetings with our technical staff to maintain their familiarity with QA/QC standards. Our field supervisors visit with our field inspectors and technicians on -site on a regular basis to check and confirm quality procedures. SCST continues to maintain and keep our QAP current, and will do so throughout the duration of this contract. SCST will submit invoices monthly or at any other interval requested by the City. Invoices can be sorted by agency specific Task and Project Numbers, and we can also provide any additional level of detail regarding billing and invoicing to meet the City's needs, including the description of the work completed, a summary of any outstanding issues, or any problem areas and/or important issues that could affect project progress or costs. City of Santa Ana RFP No, 18-045, Geotechnical Engineering Services SCST Proposal No. 18-0308