CORRESPONDENCE - 75A (OPPOSED) - Laserfiche WebLink

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-ISA October 14, 2019 Dear Mayor Pulido and Members of the Council: My name is Yoon Hee Choe. I am the owner of 171 N. Tustin Avenue, the building right next to the 301 N. Tustin Avenue — the proposed site for the car wash. I have been practicing dentistry for over 27 years. I always strive to do my best when it comes to taking care of my patients. My primary concern is treating my patients with utmost care, in a gentle, peaceful and caring atmosphere. I was quite pleased to hear that there will be a commercial shopping plaza right next to my building. This is what I was told beginning in 2016. So all this time I thought a shopping mall is coming. The shopping mall is good for the neighborhood, to have a place to shop and to eat, and it would look nice. The shopping mall would benefit all properties in the area, and the city. I was quite shocked to find out that there will be a large car wash and not a shopping center and restaurant. I wasn't notified about the car wash until after demolition of the exiting restaurant on 301 N. Tustin Avenue. Ever since I heard about a big automated car wash business coming right next to my building, I've been very worried and anxious about it. The car wash tunnel is planned to be only inches from my building, and it will take up the whole length of the property. My exam rooms are along the same side of the building as the car wash will be. A dental office like mine is extremely sensitive not only to noise but to any movement or vibrations. Simple procedures such as taking digital x-rays, cone -beam CT, or taking impressions are very delicate procedures and require no movement. Other treatments such as fillings, crown and bridge preps, root canal treatments, surgical implant placements, and restorations all require highest accuracy and precision. Any movement or vibration created by the big car wash could have a detrimental effect on the outcome of the dental procedures that I perform daily. No one notified me that demolition of the restaurant was beginning before it started. The noise was so loud, and the shaking was so disruptive and scary that I had patients leave, cancel appointments, and I could not focus on my procedures, so I had to close my business for about a week. The shaking was so extreme it felt like a severe earthquake. One day, I was so troubled I walked over to the job site and asked a worker about the demolition and how long it would take. The worker put me in touch with Chase Russell. Mr. Russell came to my dental office and brought with him a woman named Jill Wallace, who said she worked for Mr. Russell on the project, and that she had worked for the City Planning Department for 15 years. At the beginning of the meeting, Mr. Russell and Ms. Wallace told me for the very first time that they were not building a retail shopping center, but instead a large car wash. They showed me how the car wash tunnel would be located along my property line only inches from my building. I said I didn't want that, that the shopping center would be better for everyone, but they said they are building the car wash and there was nothing I could do about it — it was a done deal. One day after the meeting with Mfr. Russell, I was shocked find a crack in the wall inside one of my exam rooms on the wall that faces 301 N. Tustin Avenue, where the restaurant demolition was