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importance of performing day -in and day -out. Our company and its cleaning professionals are Judged based on the work they perform each and every day. With the right employees who are properly trained, provided the necessary tools and equipment, and give experienced supervisors who understand the needs of the City's buildings, Allied Universal will perform to the City of Santa Ana's expectations. Transition Timelines CHART, ' TRANSITION 30+ DAYS 21+11DAYS 15+ DAYS 5+DAYS > A job number is assigned by out ➢ A meeting Is scheduled with Contract > Project manager begins collecting all > Project manager confirms delivery of billing department, and all pertinent AdmInIstratorto obtain permission to necessary data from each building and supplies billing Informatlon Is received In order schedule walks of all awarded building, compiles a priorities Ilsit, which will be to ensure accurate Invoicing Introduce Company personnel to Incorporated Into the Account building contacts and discuss transfer Operations Manual of keys, hot button Issues, etc. > Al reviewmeetling Is schedule 7➢ Prolect 'managerorders equipment TAIlled Universal —operations Team > Project manager —approves lists of with City of Santa Able Contract Administrator for accuracy tools, chemicals and any other supplies for tours the buildings to prioritize tasks Individuals assigned to each bulldlng to needed start and determine workstations ensure all employment paperwork Is completed and all shunts are covered > Project Manager Is assigned to > Project manager creates a monthly s, Allied universal —Operations Team > Project manager and �Regional Vice account schedule of perlodlc tasks schedules a meetings to finalize the President meet to review a I I priorities strategy for the transition plan and discuss special needs to ensure all tasks are completed > Project Me nager receives all labor, TP-J.ct �m.nagerc..rdlnates weekly > Administrative team —willsetupthe 7 If needed,schedule last billing equipment and chemical & tool budgets training classes with new employees to buildings In the automated work order meeting to ensure all pricing and discuss service procedures and usage system. special work are Included In contract. of chemicals, tools and equipment as well as addressing company standards -� > Project mansgercoordlnates with Project' manager determines with P Project managerrevlaws cln—n—ing—> On. day prior t. �start-up {or as Regional VP of Cpemticns to oversee ContractAdmInistratorthe service spedfIcatl uns and a peels I requests per scheduled), service employee screening process and provides daily updates on employees pull in order to recognize high Impact services to be completed during building, and begins to schedule out all representative/operations manager, whowill be assIgnedlothe project the first week(s) utility/perludic work {If required) picks up keys and access cards. P Contracts are Issued and reviewed by > Pmject manager provides daily > Space planning for all storage of legal updates regarding employee labor equipment, chemicals and supplies Is pools and staffing accomplishments per determined and completed ero ect > Project Manager, along with night area managers and Regional Vice President will meet to review Start Day Strategy ALLIED UNIVERSALIANITORIALSERVICES Page 22