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step Two• Cleaning 101 — Cleaning Basics and Demonstration of Tools and Products <br />✓ Pro -Team HEPA Vacuum Program <br />✓ Easy Trap Floor Dust Mopping System <br />✓ Double Barrel Trash System, Including Desk Side or Central Location Pick -Ups <br />✓ Micro Fiber Technology <br />✓ Waxie Solsta Green Seal Certified Cleaning Products (Rio -Based Products) <br />✓ Documentation Procedures for Green Cleaning Processes <br />✓ U GreenM Cleaning Process with Green Cleaning Tools and Supplies <br />Step Three: Computer Based Traininq & Testing <br />✓ Easily schedule employee training <br />✓ Tests employees to ensure competency <br />✓ Tracks and maintains employee training records <br />✓ Produces reports that document training activities <br />✓ Provides user-friendly features for customized courses <br />Step Four: Allied Universal Video Training Series <br />This series of videos includes comprehensive training on common, must -know cleaning <br />and maintenance tasks: <br />✓ Hard Floor Care <br />✓ Carpet Care <br />✓ Restroom Care <br />✓ Waxie Solsta System — Portable Dilution Control System <br />✓ Each video teaches the "why" and "how to" of procedures and practices. They are all <br />available in English and Spanish, with easy -to -use sections for classroom or <br />instruction -led training. <br />✓ Ensures our Janitorial Professionals are Familiar with the Building's Emergency <br />Evacuation and Response Plan <br />✓ Training in Both English and Spanish <br />✓ Emergency training in Fire, Earthquakes, Bomb Threats, Hazardous Material Spills, <br />Elevator Entrapments, Power Failure, Workplace Violence and Severe Weather <br />✓ Unlimited Viewing and Printing <br />✓ Fire Department —Approved <br />Step Six: Site Specific Training <br />✓ Eight Hour Orientation (Prior to On -Site Training) <br />✓ Equipment, Supply and Usage <br />✓ Site Specific Training with U Green TM Processes and Procedures <br />✓ Safety Training on Chemical Usage, How to Read the SDS Sheets, Preventing <br />Injuries with Equipment, First -Aid Procedures and Liability <br />✓ Workers Compensation (Safety Incentive) Program <br />✓ Emergency Evacuation Protocols and Procedures <br />✓ Administrative Processes and Procedures for Work Orders, Key Policies, etc. <br />✓ Communication Procedures to report any issues that may arise <br />• Step Seven: CleanTelligent Quality Assurance Program Bi Monthly and Quartet <br />Training Meetings <br />Step 51 Achieve - Performance of Scope of Work <br />Although simple In its definition, this is unfortunately the reason that many government agencies <br />go through a Janitorial Services RFP process — the current service provider is not performing to <br />the standards set forth in the scope of work. Allied Universal's managers understand the <br />ALLIED UNIVERSAL JANITORIAL SERVICES TT }� -- — page21 <br />