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Statement of Work for enQuesta v6 Upgrade <br />2. Purpose of SOW <br />Products and Services <br />2.1.1 This Statement of Work (SOW) describes the products and services to be delivered by S&S <br />as well as the responsibilities of both the Customer and S&S throughout the duration of the <br />Project. <br />Cost. Schedule_ and Scone <br />2.12 S&S and the Customer agree to cooperatively manage the cost, schedule, and scope of the <br />project. Project scope is limited to the tasks and deliverables identified in this SOW. Items not <br />specifically detailed in this SOW are to be considered out of scope. <br />2.13 All costs associated with third party hardware and/or software will be subject to the current <br />rates of the third -party vendor at the time an order is placed. Maintenance for third party <br />software shall commence at the time the order is placed. <br />Labor Rates <br />2.1.4 If the need for additional services is required throughout the Project due to scope change, <br />additional labor rates will apply. Labor rates for additional services will be billed at the current <br />year hourly billable rate. <br />Change Control <br />2.1.5 Both the Customer and S&S agree to reserve the right to enter negotiations covering items <br />currently known to be outside of scope or not yet currently defined using the S&S Change <br />Control Plan procedures. It is acknowledged that those negotiations would potentially lead to <br />a Change Order to this project or a separately defined project. Change Orders will be <br />evaluated for impact to cost, schedule, project risk(s), and resources. <br />Proprietary & Confidential January 27, 2020 Page 6 of 37 <br />25D-32 <br />