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Statement of Work for enQuesta v6 Upgrade <br />5. Initiate & Analysis Phase <br />Phase Overview <br />• Establish project goals and procedures <br />• Put Project Infrastructure in place <br />• Plan for testing and configuration of New Features and process changes <br />-Project team assembly <br />-Project Management Plan created <br />-project kick off <br />-New features and Customer enQuesta challenges & pain points review <br />• System hardware & software installation <br />-Develop testing plan <br />• Complete user training matrix and conduct training requirements analysis <br />Phase Deliverables & Key Milestones <br />e e vera' e <br />S&S Customer <br />S&S Customer <br />ect Team Assembly <br />IlKkk <br />Action <br />X X <br />X X <br />pletion of Onsite <br />Action <br />off Meeting <br />X <br />i X <br />New Features Review <br />Action <br />X <br />X <br />Customer enQuesta <br />Action <br />Challenges & Pain <br />X X <br />X <br />Points Review <br />Proprietary & Confidential January 27, 2020 Page 8 of 37 <br />25D-34 <br />