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INSURANCE NOT ON FILE A-2020-025 <br />WORK MAY NOT PROCEED EXHIBr1' 1 <br />CLERK OF COUNCIL <br />0 �^Su`oW t\\�c�?1 <br />MASTER RENEWAL AGREEAIENT FOR PROFESSIONAL SERVICES <br />is THIS AGREEMENT (hereinafter Master Renewal Agreement') is made and entered into <br />No this 18th day of February, 2020 by and between Systems & Software, Inc., a Vermont corporation <br />(hereinafter "CONSULTANT'), and the City of Santa Ana, a charter city and municipal corporation <br />p organized and existing under the Construction and laws of the State of California ("CITY"). CITY <br />rr and CONSULTANT shall hereinafter collectively be referred to as "the PARTIES". <br />RECITALS <br />A. The PARTIES entered into that certain Agreement A-2008-053, dated March 3, 2008, <br />(hereinafter "Original Agreement") by which CONSULTANT has licensed to CITY, utility <br />billing application software, along with support and maintenance of such software. <br />B. The PARTIES successively entered into: (1) a First Amendment to that Agreement (A-2010- <br />016) on February 10, 2010 to clarify the process for annual renewal of support services and <br />to amend the calculation by which the Support Service Program cost will be adjusted; (2) a <br />Second Amendment to that Agreement (A-2013-003) on February 13, 2013 to amend said <br />Agreement to extend the Tenn by one-year with the option of two additional one-year renewals; <br />and (3) a Third Amendment to that Agreement (A-2016-039) on March 15, 2016 to extend the <br />Term by three (3) years beginning with the 2016 calendar year with the option(s) to further <br />extend said Agreement for two additional one (1) calendar year periods (2019 and 2020), <br />including an upgrade to the enQuesta Customer Service Information Service and Utility Billing <br />Software application (version 3E) as described in Exhibit 1 of said Agreement ("enQues&') to <br />version 4.5 as described in CONSULTANT enQuesta Upgrade Statement of Rork, dated <br />February 16, 2016, incorporated therein by reference as Exhibit A. <br />C. The PARTIES agreed to compensation as total payment for its services, the rates and charges <br />identified in Exhibit A in accordance with the Payment Schedule as set forth in Appendix F. <br />The sum to be expended thereon under said Third Agreement not to exceed S225,500 for the <br />enQuesta version 4.5 upgrade. In addition thereto, the PARTIES agreed to accept the enQuesta <br />software maintenance payment schedule as set forth below: <br />Base Contract Period (2016 & 2017 & 2018) <br />Basic Software System + Upgrade Maintenance <br />2016 Calendar Year - S137,236 + $0 <br />= $117,236 <br />2017 Calendar Year - $142,725 + $15,000 <br />= $157,725 <br />2018 Calendar Year - $148,434 + $13,000 <br />= $161.434 <br />Total <br />= $456,395 <br />Optional Contract Period (2019 & 2020) <br />Basic Software System + Upgrade Maintenance <br />2019 Calendar Year - S 154,372 + $13,520 = $167,892 <br />2020 Calendar Year - $160,547 + $14,061 = S 174.608 <br />Total=S142,500 <br />25D-10 <br />