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The total annual sums set forth above represented the maximum software maintenance payment schedule. The annual sums due and payable did not exceed said annual amount computed in accordance with Section 4, SUPPORT SERVICES, subsection C "Enrollment & Pricing" as amended pursuant to the First Amended Agreement (A-2010-016) which provided that the minimum annual increase was 2.5% and the maximum increase would not exceed 4%. D. The PARTIES now wish to enter into a Master Renewal Agreement for purposes of expanding CONSULTANT's Scope of Services to include upgrade of the enQuesta Customer Service Information Service and Utility Billing Software application version 4,5 to version 6.0, and to include additionally Capricorn for enQuesta Customer Self -Service Product and enQuesta Link Mobile for an initial term of six years commencing March 1, 2020 through to December 31, 2025, with provisos for one (3) three-year term extension option, and one (1) one-year term extension option, both solely exercisable by the City for a total combined Term of ten (10) years. The PARTIES also wish to accordingly expand total Compensation under said Master Renewal Agreement, inclusive of all contingencies and carry -forward support and maintenance credits in an amount not to exceed $3,361,516. E. In undertaking the performance of this Master Renewal Agreement, CONSULTANT represents that it is knowledgeable in its field and that any services performed by CONSULTANT under this Master Renewal Agreement will beperformed in compliance with such standards as may reasonably be expected from a professional consulting firm in the field. NOW THEREFORE, in consideration of the mutual respective promises, and subject to the terms and conditions hereinafter set forth, the PARTIES agree as follows: 1. SCOPEOFSERVICES CONSULTANT shall during the Term of this Master Renewal Agreement, including any extensions thereto exercised by CITY, perform the tasks and obligations attached hereto designated in CONSULTANT's enQuesta Statement of Work for enQuesta v6 Upgrade, and CONSULTANT's Support and Maintenance Agreement which are both hereby fully incorporated herein by reference as EXHIBIT A and EXHIBIT B, respectively, as follows: (a) EXIIIBIT A 1. Statement of Work for enQuesta v6 Upgrade document (including) a. Attachment B - New Features (enQuesta v6) b. Attachment C - enQuesta Link Mobile Statement of Work c. Attachment D - Capricorn for enQuesta Statement of Work (b) EXHIBIT B 1. Support and Maintenance Agreement 4 25D-11