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A <br />SUBMISSION OF ISSUES: <br />The issue is cosmetic or <br />requested functionality that will <br />be considered for a future version. <br />(Ex. Columns displayed on a <br />particular screen.) <br />usiness critical issue, but not preventing all users <br />Z etting their work done. <br />Discrepancy in collections run sheet <br />2 Processing credit refunds <br />Hand Held Upload/Download <br />Deposits <br />System errors that have workarounds <br />Calculate errors impacting a small # of recor's <br />4 <br />HOURS <br />A reported issue is only considered a Showstopper when the <br />utility cannot continue with their daily processes until the is- <br />sue is resolved. <br />aDaily Process has been halted by a critical error <br />pplication and/or Database Server is down <br />3 a ebconnect is down 5 <br />O O hQuesta Reporting Center (ERC) is down MINS. <br />ut of Balance messages preventing an update to continue <br />ob Scheduler Failures <br />ill Print is incorrect <br />TYPE DESCRIPTION TARGET INITIAL <br />REVIEW <br />