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WORKSTATION <br />Operating System <br />Processor <br />RAM <br />Screen Resolution <br />Disk <br />LAN Speed <br />Browser <br />RECOMMENDED SYSTEM <br />Windows 10. Microsoft Office 365 or 2016 <br />7th Generation Intel® Core 07 Processor <br />16• GEI <br />1080�1080) Resolution <br />100 MB (free) <br />100 Mbps <br />IE11- <br />PDF Viewer I Acrobat Reader (latest ver. at the time of installation) <br />"'IE 11 Compatibility View settings turned on. <br />To ensure we can effectively support our customers, we require that a communications link (i.e. VPN) is established <br />and maintained between our two sites. It is the customers responsibility to ensure that the connection is valid at <br />your location so that we can connect at any time. <br />Standard Database Tasks: <br />• Set up, maintain train/test refresh scripts <br />• Set up automated train/test refresh or upon request/as needed <br />• Automated monitoring of tablespace levels and adjust/add space as needed <br />+ Upgrade Oracle database and apply patches as needed <br />• Perform database/SQL analysis and tuning as needed <br />• Set up maintenance scripts to maintain healthy database status <br />• Set up/monitor DR (standby database) environment upon request <br />• Perform history archiving up request <br />Standard System Administration Tasks: <br />• Monitor Production Customer Backups - Automated <br />• Resolve Production Customer Backups Issues as needed. <br />• This often includes helping customers understand and resolve issues with their backup hardware. <br />• Monitor Production Server Disk Space <br />• Resolve Production Server Disk Space Issues as needed. <br />