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Statement of Work for enQuesta v6 Upgrade 5.1.12 Test Plan 5.1.12.1 S&S will deliver a test plan document that will outline the goals of the following three test phases: Functional/Integration Testing, User Acceptance Testing (UAT, executed after the Mock Go -live Conversion) and Go -live Testing. Dates will be scheduled for each of the three test phases in the Project Plan. The Customer is responsible for creating day-by-day and week -by -week detailed testing schedules for The Customer resources (to determine which test scripts will be executed) for each of the three test phases. 5.1.12.2 S&S will load standard enQuesta test scripts into a The Customer specific area in the SpiraTest online testing tool. The Customer is responsible for customizing these test scripts and adding any additional ones required (e.g., The Customer specific interface test scripts). Training will be provided on how to use the SpiraTest tool to manage test script editing/creation. 5.1.12.3 Once the new enQuesta system is launched and the Customer's end users are trained on the new features during Core Team training, the Customer will begin the Functional/Integration test phase. 5.1.12.4 UAT is a formalized 1-2 weeks of testing (to occur immediately after the Mock Go - live conversion) in which the S&S implementation team will be onsite assisting the Customer with "day in the life" testing, or executing daily jobs, run sheets, updates and interfaces in enQuesta. The S&S PM will provide a sample test plan and will jointly customize it with the Customer PM to list all of the major business processes typically run in a 1-2-week period. The Mock Go -live conversion and UAT together are referred to as Simulation. 5.1.12.5 The final testing event will occur the day before Go -Live. After S&S brings up the new enQuesta system and completes initial smoke testing, the Customer will be responsible for final testing before providing the final approval to launch. The S&S implementation team will be onsite to assist in testing. 5.1.13 Relationship Management 5.1.13.1 Relationship Management is the responsibility of the Project Managers. The S&S PM will serve as the central point of contact for all The Customer project -related needs. The Customer PM's will serve as the central point of contact for all S&S project -related needs. The S&S and The Customer PM's are responsible for managing the project to the deliverables specified in this SOW and contract documents. Implementation issues are the responsibility of the S&S Project Manager and supported by the S&S Implementation Team until the end of the 30-day Post Go -Live Implementation Support Period when the support services are transitioned to the Support Desk. Proprietary & Confidential January 27, 2020 Page 13 of 37