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Statement of Work for enQuesta v6 Upgrade <br />5.1.15.3 The Customer will meet the minimum system requirements as defined in this SOW. <br />5.1.15A The Customer will follow mutually agreed upon back-up procedures. Back-ups will <br />include the entire server including program files, database and system files as S&S recommends <br />and instructs. <br />5.1.15.5 The Customer will provide an uninterruptible power supply (UPS) capable of <br />supporting the application and database servers and hardware for a period of time long enough <br />to support normal shut down, running on battery backup power. <br />5.1.15.6 The Customer will provide connectivity to the enQuesm server (or servers if the <br />Customer either a) has or will have both a Production and Train server or b) has or will have <br />both a Production Application and Production Database server). <br />5.1.15.7 The S&S preferred network connection would be at least 1.5Mbps with all servers <br />put into a DMZ. Given the number and diversity of Customer s requiring support from S&S, <br />each with varying networking infrastructures, support of software -based VPN clients is not a <br />viable option for this project. If the Customer does not currently have one of these hardware <br />solutions in place, they will assist S&S' Network & Security Personnel with the implementation <br />and testing of one. <br />Proprietary & Confidential January 27, 2020 Page 16 of 37 <br />