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enQuesta'"New Feature List <br />Systems <br />a Software <br />Feature <br />version <br />Application <br />Functions and Benefits <br />Data Encryption for Sensitive Data <br />5.0 <br />All <br />enQuesta has been enhanced to <br />encrypt all Social Security — TIN <br />data within the enQuesta <br />database system. Lookups for <br />Social Security, both full and <br />"last 4," have also been changed <br />to require an exact match before <br />displaying accounts. Data is <br />encrypted at rest. <br />Moderated Token Selection During HTML Template <br />5.0 <br />All <br />Tokens are used as place - <br />Editing <br />holders for account -specific <br />information when you compose <br />HTML templates for various <br />types of notifications and <br />WebConnect e-mails. Because <br />some tokens should only be <br />used in specific types of <br />messages, it was sometimes <br />confusing which tokens were <br />applicable for a particular type of <br />message. <br />Now the enQuesta Content <br />w <br />Editor (where you compose <br />notification templates) provides <br />an Insert Token function that <br />. y <br />moderates the available tokens <br />( <br />into a drop -down list sorted by <br />"domains" clarifying where the <br />tokens are applicable. <br />Typical domains group tokens <br />for: <br />- Global Notifications (tokens <br />are suitable for all standard <br />notification messages) <br />- WebConnect E-mails <br />- Bill -is -Ready Messages <br />- Work Order Status <br />Messages <br />- <br />- Pre -Paid Messages <br />(utility specific) <br />Property of Systems & Software, Inc. Confidential 15 <br />