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enQuesta'"New Feature List <br />Systems <br />& Software <br />Feature <br />versmn <br />Application <br />Functions and Benefits <br />calculations (by using Report <br />Code Exclusion/Inclusion <br />Sets). (5.5 up) <br />Benefit: More granular control <br />over report -code -governed <br />I <br />processes. <br />ABILL-Type Adjustments Can Now Generate <br />5.5 <br />All <br />See the description on page 69. <br />Explanatory Letters to Customers <br />Retail Choice / Customer Choice Fast Fact with <br />5.5 <br />Electric <br />The Inquiry Portal has been <br />Supplier Number <br />Gas <br />enhanced to display Retail <br />Choice Fast Facts for utilities <br />with Retail Choice / Customer <br />Choice functionality. <br />Hovering over a customer's <br />Retail Choice Fast Fact displays <br />the supplier name and telephone <br />number. Clicking on the Fast <br />Fact pops up a screen showing <br />the customer -choice -transaction <br />history (so the CSR can review <br />history of enrolls/drops/rate <br />changes). <br />Only for utilities with Retail <br />Choice / Customer Choice. <br />For more about enQuesta's <br />Retail Choice / Customer Choice <br />supplier management option, <br />see page 82. <br />Configurable Display of Balance Breakdown Codes <br />5.5 <br />All <br />This Balance & Status screen <br />in Balance & Status Screen <br />enhancement makes the display <br />of Balance Breakdown Codes on <br />Inquiry's Balance & Status <br />screen configurable. Utilities can <br />choose to display or to hide the <br />drill -downs showing the Balance <br />Breakdown codes composing <br />each application. <br />Contact S&S for details. <br />Property of Systems & Software, Inc. Confidential 17 <br />