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SHAMROCK SUPPLY COMPANY, INC. <br />City of Santa Ana <br />RFP No.:20-019 <br />VMI Program/Value-Added Service Proposal <br />March10,2020 <br />Gabriela, we recognize that you have several options available for industrial products and <br />services, and we appreciate the opportunity to enhance our current service offering. We are <br />confident that our program design, collaborative approach, and commitment to total cost of <br />ownership (TCO) reduction align well with your goals for material availability and inventory <br />management cost reduction and program implementation can be effected immediately, building <br />upon our existing systems, processes, and personnel integration. <br />We look forward to our continued discussion and to a successful program implementation. <br />Thank you, again. <br />Yours sincerely, <br />Shamrock Supply Company, Inc. <br />Michael J. O'Connor <br />President/CEO <br />