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As directed by PWA, we coordinate with other consultants for supplemental work required for acquisitions in <br />accordance with local, state, and federally funded project requirements. Following our Project Manager's review <br />of appraisal reports, we recommend approval of Just Compensation to PWA. We do not make offers until PWA has <br />approved just compensation. <br />Goodwill Appraisal Services <br />The ROW Company works with Desmond. MarceLlo & Amster (DM&A) to provide Goodwill. and Furniture, Fixtures, <br />Machinery and Equipment Appraisal Services (FF&D. Since 1968, DM&A has provided clients in both the public and <br />private sectors with expertise in the valuation of closely held businesses, professional practices, and tangible and <br />intangible assets, such as FF&E and goodwill. <br />In the event goodwill services become necessary, during implementation ROWCO coordinates with PWA to <br />provide DM&A with all relevant business data including the types and amounts of any relocation assistance <br />payments, to assist DM&A in the appraisal of any Loss of goodwill. We review all. relocation and goodwill payments <br />and ensure there is no duplication of payment per the Uniform Act. As identified in the Uniform Act, relocation <br />payments cannot be duplicated in the payment of any goodwill Losses. We immediately inform PWA of any claims <br />for loss of goodwill. As loss of goodwill is not allowable under federal law, we coordinate with PWA to address any <br />goodwill claims in accordance with California State Law. ROWCO has worked extensively with DM&A on goodwill <br />issues and will ensure the smooth delivery of its appraisal services. Our additional services include negotiating <br />loss of goodwill as necessary. <br />Furniture, Fixtures, Machinery and Equipment Appraisal <br />Services (FF&E) <br />Working with DM&A during implementation, our agents attend inspection meetings with owners and coordinate <br />with DM&A in the identification of fixtures and equipment, as well as inventory of movable personal property. <br />While personal property is not eligible for acquisition payment nor real property eligible for relocation, the Lists <br />of personal property and personal property valuations provided by DM&A are informative in identifying personal <br />property that is eligible to be relocated if any. <br />Our acquisition team makes FF&E offers in coordination with the fee property offers. We work with property <br />owners and business tenants to review lease agreements if necessary, in FF&E determining ownership. As part of <br />establishing the payment for FF&E, we work with tenants and owners to complete an off -set statement to confirm <br />ownership of FF&E and resolve any conflicts. In the event there is a disagreement we make the same offer to both <br />so they can work out the dispute. In addition, our team can provide assistance in reviewing leases to establish <br />ownership of fixtures and equipment. We review FF&E and goodwill appraisals as part of our QA/QC Plan and <br />ensure the quality of all appraisal services. <br />Right -of -Way Acquisition <br />Acquiring private property for public purposes requires experienced professionals who are sensitive to the <br />needs and concerns of landowners. Our team builds understanding, trust and cooperation with property owners <br />and emphasizes proactive communication to build rapport and ensure the success of our services. Our Senior <br />Acquisition Agents are communication experts and ensure expeditious acquisitions. <br />Prior to commencing acquisition activities, files are established for each property by our Acquisition Manager <br />and Senior Acquisition Agents to ensure document and quality control. Files include a diary, document checklist, <br />supporting documentation and Title VI information. Our Acquisition Manager conducts a documented file review <br />on a regular basis. <br />FROPOSALTO <br />CITY OF SANTA ANA, RFP a.; <br />'PW✓co�`'e <br />25D-123 <br />io <br />