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Education B.S., Business Administration. Management & Human Resources, California State <br />Polytechnic University <br />Licenses) Notary Public, State of California, No. 2241839 <br />Member, International Right of Way Association (IRWA), Chapter i <br />Affiliations CA RE License 0174551, Issue 4/12/06, Exp. 04/11/22 <br />Languages Bilingual: Fluent in Spanish <br />Experience Initial Year in Industry 2004 <br />Angelica Luna is an experienced right of way agent with superior expertise managing a multitude of tasks <br />simultaneously to ensure project completion within agency timelines. She is a resourceful team player with <br />experience cultivating client rapport, leading projects, training new hires, property negotiation, and providing <br />relocation advisory services. Well versed in Federal and State regulations in regard to relocation and acquisition <br />assistance services. Her professional accomplishments include: Mentoring agents in Housing Community <br />Development's title documents and relocation process for mobile homes; Mentoring support staff in use and <br />structure of real estate acquisition documents, Interfacing with agents to ensure regulation compliancy and quality <br />services to contracting agencies; Explanation of business relocation programs and recommended payments for <br />displaced owners; Lead speaker for public community meetings; Preparation of Right of Way Certifications for <br />transportation projects; Managed Project Management Group (PMG) staff and various task requests. <br />Senior Right of Way Agent, Overland, Pacific and Cutler, LLC, Riverside, CA (2010-20ig), LINC Housing, Seasons <br />at Ontario Project <br />Worked with senior population for tax credit units for a temporary relocation rehab project. Consulted regularly <br />with client, construction manager and on -site manager in preparation of plans, acted as Project Manager & Senior <br />Agent. Explained relocation/MOU program and check requests for temporary moves. <br />City of San Bemardino, Carousel Mail <br />Acted as project manager and provided oversight of overall project coordination. Responsible for public meeting <br />to explain relocation program to 18 retail business owners. Responsible for negotiating with client and claimant, <br />review F&E inventory and payment recommendations. <br />City of San Diego, De Anza Cove & Agtio Class Action Project <br />Provide services to class members due to closure of Mobile Home Park under court ordered ruling. Responsible <br />for claims administration, advisory assistance, trust account administration, and check processing services for <br />600• cases. <br />Interim Supervisor for Project Management Group (PMG) <br />Managed authors of tasks/PMG staff to ensure accuracy in all deliverables for various task requests. Coordinated <br />with HIP and Project Managers on hire process and trained new hires. Analyzed task requests and monitored <br />efficient delivery of all tasks, while managing divergent personalities. <br />00 <br />PRO POSAL TO <br />CITY OF SANTA ANA, RFP 2o- <br />25D-173 <br />6a <br />