Laserfiche WebLink
(9) <br />CITY OF SANTA ANA <br />I kip l#.1 <br />. 14'v % <br />. W,xmlu <br />. ImemrfaM <br />• IJp 51\tq\f/lYplep, <br />(10^rargR` <br />nlTntlrpnte%II <br />IY11,VnfV <br />• MOMI. [4Wr.s <br />tWrk.urlry <br />• I+yrkali r6,vN <br />can,enr <br />• P.rhim <br />• Wnn,nt <br />rt <br />Mnnrgermp <br />Il rltaat <br />Inhaa,„reu,. aM <br />MenaNi uaapr <br />System (CMsI <br />Mi(YM\Ifn\!.m <br />ItitA'K Fgmi <br />• He1T1Vfl <br />• $HprCOpl}rt <br />• MmHHv+l(SeM[r <br />• rmerrxn <br />m+,xryY•nmm <br />• I.nnrli.Nr <br />MptiRp„q,1 <br />LM[lKIN11y <br />• E MNII4yi11T, <br />4}V 2m <br />SV!'lem lllSiAl <br />• \4ewdln ]Ilri <br />�V1mWNra,bn <br />�fuY CK1Ei.gi Ms� <br />• WN avr.. <br />• Mnnal{n avnr <br />Ir•Inrt1(1 <br />. ;ert,xniMHll� <br />fN,ecrmy ,�(4nly <br />5hrlmNl <br />• HMnaAn Y.lwlA/ <br />• iSA,U YYl x.cn <br />IASIYtlI IIae5) <br />:.wku rnmm;J.. <br />ae. LunP <br />Chart 1 — Information Technology Department (ITD) <br />II. PROJECT PURPOSE <br />Information Technologv Deoartment <br />-hart <br />kq <br />. f4M!(yY <br />Ma\wHenknr <br />tnteHvrce n4vf <br />sW,can ISWIN) <br />HWm®enwm <br />lVH4,iWi <br />l)'flMil,/t1Y11 <br />Inlwr wllpn <br />• CAS Ine•la�•-. <br />sPa,em i[RI <br />'aU.yelem <br />❑.anu mxl Y • <br />nypru-.en.y; <br />.v.t«m <br />.yvtnm_. <br />CnslWne,rrK <br />Meu rry\w�l. <br />.gHe.n <br />fJR \Vs:em <br />IANdry syYcnvn <br />,_I IA •iAlam� <br />uylar ry'-rem: <br />IalksA <br />V,•c,raltnn <br />ayVem <br />ann ,wMu: <br />E.1M <br />Mw,W,nrnl <br />INH)P I mwtq,l <br />HMI"' A <br />NeN.YV INKP fln.j <br />Nussrrc\, <br />mI.NlAer.•e !1H11 <br />rMaLnfem E•rye1. <br />IMH('I <br />nn vmrci.n,em�. <br />The City of Santa Ana is seeking a qualified firm(s) that can provide a broad range of <br />Information Technology (IT) support, maintenance and new project consulting for its various <br />departments. Services will be requested for an as -needed duration and charged on an hourly - <br />basis. <br />III. SCOPE OF SERVICES <br />A. GENERAL REQUIREMENTS <br />1. IT Service Provider(s) management will be expected to work in conjunction with City IT <br />Management in order to provide effective day-to-day management of work activities and <br />tasks of their staff, manage their leave requests, provide replacement staffing (if <br />requested by City) and manage the onboarding/off boarding of their staff. <br />2. IT Service Provider will be responsible for all payments and benefits for their personnel <br />placed on assignments with the City, including payroll, taxes, other withholding, <br />vacation, other benefits, etc. <br />RFP No. 20-124 Information Technology As -Needed Professional Services Page 5 of 35 <br />