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APPROVAL & DISCLOSURE STATEMENTS Universal Schools & Colleges of Health & Human Services is a private institution, that it is approved to operate by the Bureau for Private Postsecondary Education (BPPE). Approval to operate means the institution is in compliance with state standards as set forth in the CEC and 5, CCR. The address of the Bureau of Private Postsecondary Education is: 1747 North Market, Suite 225, Sacramento, CA. 95834 Telephone: (916) 431-6959. www.bppe.ca.gov The school does not participate in federal and state financial aid programs. Universal Schools & Colleges of Health & Human Services has never filed for bankruptcy petition, operated as a debtor in possession or had a petition of bankruptcy filed against it within the preceding five years that resulted in reorganization under Chapter 11 of the United States Bankruptcy Code (11 U.S.C. Sec. 1101 et seq.). All courses are taught in English and require students to be proficient in reading, writing, and speaking in English. Students must be able to read and write at the 81" grade level or higher. Universal Schools & Colleges of Health & Human Services does not offer instruction of English as a second language. The school does not recruit students in a language other than English. Universal Schools & Colleges of Health & Human Services does not provide visa services to students from other countries. Universal Schools & Colleges of Health & Human Services does not offer distance education and does not award credit for prior experiential learning. Any questions a student may have regarding this catalog that have not been satisfactorily answered by the institution may be directed to the Bureau for Private Postsecondary Education 1747 North Market, Suite 225, Sacramento, CA. 95834 P.O. Box 980818, West Sacramento, CA 95798-0818 www.bppe.ca.gov Phone: (888) 370-7589 or (916) 431-6959 Fax: (916) 263-1897 A student or any member of the public may file a complaint about this institution with the Bureau for Private Postsecondary Education by calling (888) 370-7589 or by completing a complaint form, which can be obtained on the bureau's internet Web site www.bppe.ca.gov Universal Schools & Colleges of Health & Human Services is a d/b/a of IEC US Holdings, Inc., a Florida corporation. IEC US Holdings, Inc. does business in Florida as Florida Career College. As a prospective student, you are encouraged to review this catalog prior to signing an enrollment agreement. You are also encouraged to review the School Performance Fact Sheet, which must be provided to you prior to signing an enrollment agreement. The school catalog updated annually and is revised periodically through inserts and addendums. The institution provides a new or prospective student with a school catalog electronically or printed form upon request. The institution does not admit non-immigrant foreign students. STUDENT COMPLAINT PROCEDURE Students are encouraged to bring any complaints or grievances to the attention of their instructor, if appropriate. If the instructor is not successful in resolving the issue, the instructor will notify the Executive Director. The Executive Director will investigate and assess the issue and make a resolution. If the determination made by the Executive Director is not satisfactory to the student, the student 7