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Notice of Privacy Policy <br />T.H.E. Insurance Company <br />We value you as a customer and take your personal privacy seriously. We will inform you of our <br />policies for collecting, using, securing, and sharing nonpublic personal information ("customer <br />information") the first time we do business and every year that you are a T.H.E. customer. <br />Our Privacy Principles <br />We do not sell customer information <br />We do not provide customer information to persons or organizations outside our family <br />of companies who are doing business on our behalf, for their own marketing purposes <br />We contractually require any person or organization providing products or services to <br />customers on our behalf to protect the confidentiality of our customer information <br />We do not share customer medical information with anyone within our family of <br />companies, unless you expressly authorize it, or unless your insurance policy contract <br />with us permits us to do so <br />We afford prospective and former customers the same protections as existing customers <br />with respect to the use of personal information <br />Information We May Collect <br />We collect and use information we believe is necessary to administer our business, to advise you <br />about our products and services, and to provide you with customer service. We may collect and <br />maintain several types of customer information needed for these purposes, such as those below. <br />Types of nonpublic personal information we may collect and how we gather it: <br />From you, (on applications for our insurance, banking and investment products, on our <br />other forms, through telephone or in -person interviews, and your agent) such as your <br />address and telephone number <br />From your transactions with us or our affiliates, such as your payment history, <br />underwriting, and claim documents <br />From outside companies, such as your driving record and claim history <br />From consumer reporting agencies, such as your credit history <br />How We Use Information About You <br />We use customer information to underwrite your policies, process your claims, ensure proper <br />billing, service your accounts, and offer you other insurance or financial products that we believe <br />may suit your needs. <br />�oRaN <br />} z <br />a <br />RiskMmVmentDMsian <br />REVIEWED & APPROVED BY.- <br />p R. vj&wd <br />Risk Management Analyst <br />