CALIFORNIA TRUCK DRIVING ACADEMY

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NOTICE OF STUDENTS RIGHTS, REFUNDS, & CANCELLATION POLICY In the event any eligible person fails to enter the course or withdraws from instruction you have the right to cancel the enrollment agreement and obtain a refund of charges paid through attendance at the first class session, or the seventh day after enrollment, whichever is later. 1) Cancellation occurs when you give a written Notice of Cancellation at the academy address shown on the front page of this catalog. You can do this by mail, in person, or via fax. The Notice of Cancellation, if mailed, is effective when deposited in the mail properly addressed with postage prepaid. This notice need not take any particular form; it needs only to state you wish to cancel the agreement. You will be given two notices of cancellation forms on the first day of class. If you cancel this agreement, the academy will refund any money that you paid within 45 days after your Notice of Cancellation is received minus the registration fee and any other non-refundable charges. 2) If the academy has given you any equipment, you should return it to academy within the 3 days following the date of your notice of cancellation. If you fail to return this equipment in good condition within the 3 day period, the academy shall return that portion of payment paid by you and deduct the cost for damages or cost from any return/not returned equipment. Once you pay for the equipment, it is yours to keep without further obligation. 3) You have the right to withdraw from the academy after your course has started. If you withdraw from the course of instruction during this period you will NOT receive a full refund. Upon receiving your withdrawal notice or Notice to Cancel, the academy will remit a refund less a registration fee (not to exceed $250.00) within 45 days following your withdrawal date. You are obligated to pay only for educational services rendered and for any unreturned equipment. If you obtain any books, supplies, materials or equipment, as specified in the agreement as a separate charge, and return it in excellent unused condition within 3 days following the date of your withdrawal, the academy shall refund the charge for the equipment paid by you. If you fail to return the equipment in good condition, allowing for reasonable wear and tear, within this 3-day period, the academy may offset against the refund the documented cost to the academy of that equipment. You shall be liable for the amount, if any, by which the documented cost for equipment exceeds the prorated refund amount. The documented cost of the equipment may be less than the amount charged and the amount the academy has charged in the contract. In any event, you will never be charged for more than the equipment charges stated in the contract. IF THE AMOUNT THAT YOU HAVE PAID IS MORE THAN THE AMOUNT THAT YOU OWE FOR THE TIME YOU ATTENDED, THAN THE REFUND WILL BE MADE WITHIN 45 DAYS OF THE WITHDRAWAL. IF YOU OWE, MORE THAN THE AMOUNT THAT YOU HAVE ALREADY PAID, THEN YOU WILL HAVE TO MAKE ARRANGEMENTS TO PAY IT. TO MAKE ARRANGEMENTS TO PAY OFF A BALANCE PLEASE CONTACT THE ADMINISTRATION OFFICE AT: (800) 581-2048 OR IN PERSON: 921 NORTH POINSETTIA STREET, SANTA ANA, CA 92701. In the case of students withdrawing after the end of cancellation period, the refund policy for students who have completed 60 percent or less of the period of attendance shall be a pro rata refund. The school will retain a registration fee plus a percentage of tuition and other non-refundable fees, which is based on the percentage of the clock hours attended, as the examples described in the table below. The institution will pay or credit refunds within 45 days of a student's cancellation or withdrawal. 211 Page -California Truck Driving Academy - StudentCatalog