CALIFORNIA TRUCK DRIVING ACADEMY

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length of the completed portion of the course should bear to its total length. Note: The maximum non- refundable registration fee allowed by VA is $10.00 for non -accredited schools, REIMBURSEMENT TO VETERANS AND ELIGIBLE PERSONS For information or for resolution of specific payment problems, the veteran should call the Department of Veterans Affair nationwide toll free number at 1-888-442-4551. California Truck Driving Academy's refund policy has been established so that the student or any eligible veteran who cancels the enrollment agreement and obtain a refund of charges paid through attendance at the first class session, or the seventh day after enrollment, whichever is later. To cancel the enrollment agreement you must do the following: Complete, sign and date The Notice to Cancel form is provided to each student upon enrollment and is also found in the Student Catalog and must be sent either via email to enrollment@ctdauow.com, mailed or hand delivered to the Administration office located at 921 N. Poinsettia Street, Santa Ana, CA 92701. The Academy Director or Associate Director will sign this notice and mail a copy back to the student with a breakdown of the charges and/or refunds if applicable within45 days of receipt. CEC 94911(e)(1) SATISFACTORY PROGRESS FOR VETERAN OR ELIGIBLE PERSON'S You must make satisfactory progress toward completion of the program in which you are enrolled to continue receiving veterans' benefits. Satisfactory progress is the ongoing demonstration that you are completing training at a rate that will allow you to graduate with the approved length of the program. Progress will be monitored by your instructors and will be verified by the school's VA Certifying Official. The VA will only pay for standard hours in the approved program of study. In order for you to complete your training within the standard time, your progress must be measured at a level in keeping with school policy. If your progress is not satisfactory in any school measured portion of the program, you will be notified to such and placed on probation for 30 days, at which time your progress will again be evaluated. If satisfactory improvement is not made by the end of this probationary period, your benefits will be terminated. (They may, however, be able to continue your training in accordance with school policy.) Note: Once you have completed the standard hours in this program, your benefits will cease. This is true regardless of your remaining educational benefit entitlement. To use the remaining entitlement, you would have to enroll in a new program. ATTENDANCE REQUIREMENTS FOR VETERAN OR ELIGIBLE PERSON'S Good attendance is critical to successful completion of the program. You must maintain at least a 90% attendance rate to continue receiving VA benefits. If you miss more than 10% of your time in a given period or term, you will be placed on probation for the following period/term. If you miss more than 10% during the probationary period, your VA educational benefits will be terminated. You may be re -certified for VA educational benefits after consulting with the school's VA Certifying Official, once the cause for unsatisfactory progress has been removed, attendance becomes satisfactory, and it is determined that the program is suitable for your aptitude, interests, and abilities. Official school holidays or breaks are not considered days of absence, but tardiness or class - cuts may accumulate to constitute 10% in accordance with school policy. LEAVES OF ABSENCE FOR VETERAN OR ELIGIBLE PERSON'S Students receiving VA educational benefits may take a school approved Leave of Absence, but this will interrupt VA educational benefits during the leave. The leave of absence will be reported to the 23 1 Page -California Trucl<Driving Academy - Student Catalog