FULL AGENDA PACKET_2021-05-04 - Laserfiche WebLink

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EXHIBIT 2 Statement of WorkWork Authorization PROJECT ASSUMPTIONS 1. Client is responsible for providing all necessary documentation for MRI to complete the Scope- 2. Administrative user to assist in completing workspace installation will be available. fii:�S� CRI 0:T0111aTilfiyiyia ^l 1. Changes to this Statement of Work ("SOW' ) may be requested at any time, by either party. As any proposed changes to the original scope of work might affect the price, schedule changes that incur additional tees or alter the terms of the original SOW must be approved by either party's Project Manager(s) or project representative(s) "prior" to amending the SOW and implementing the change. 2. This procedure will be used by the Parties to control changes to the SOW and changes to any previously approved services or deliverables. 3. The requesting party will Create a Project Change Request ("PCR") which will serve as the vehicle for Communicating the change. The PCR shall describe the change, the justification for the change, additional fees, and the impact such changes will have on the SOW. 4. The requesting party's designated Project Manager or project representative will review the proposed change and determine whether to submit the request to the other party. S. The Parties will review the proposed PCR and will either approve, investigate it further or reject the PCR. The PCR will not be binding until signed by both parties. 1. Once the Statement of Work is executed, the assigned MRI Consultant(s) will be scheduled with project personnel at a mutually agreeable timetable. 2. Efforts around change management, business process reengineering, or project management of Client resources is considered out of scope. 3. Mutually agreed changes to specifications, whether before, during or after MIRI's performance will be handled by processing a Project Change Request. 4. MRI reserves the right to charge Client a cancellation tee in accordance with the Agreement, it applicable. S. Client shall make reasonable business efforts to deliver a stable network and computing environment prior to any services engagement. G. Client and MRI will work together to resolve all issues related to the project in a timely fashion. 7. Client and MRI will communicate any changes in schedule, availability of project personnel, hardware, software., resources or facllltles related to the project withln a reasonable tirnefrarne In advance of scheduled engagements. 8. Client will manage the availability of appropriate personnel for knowledge transfer as well as decision -making and escalation of decisions. 9. I he project team may adjust the master project plan based on real world findings and the Client's ability to secure rpquired resnurces. 10. Location of work will be remote only. The professional services fee estimates are for MRI resources (or affiliates). Client understands that professional services fees are due as incurred and are billed on a monthly basis at month end. Client agrees to pay invoices in accordance with invoice termsfailure to pay invoices will be handled in accordance with MRI collections policy. City Council 0 g r(��, 3 50 5/4/2021