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Satisfactory Academic Progress (SAP) Appeal Students placed on SAP Probation may appeal by responding within five (5) days from the date of the SAP Probation notification using a formal letter. The SAP Appeal must be a clearly written document, include any supporting documentation of circumstances that prevented the student from maintaining SAP, and explain what has changed in the student's situation that will allow SAP to be met at the next monitoring point. Examples of such circumstances are: death in the family, severe illness, severe injury, or other special circumstances that contributed to academic performance. The SAP Appeal will be reviewed by a committee within ten (10) days following receipt. The reviewing committee shall include personnel representing the Administration, Financial Aid Office, and Registrar's Office. The decision of the SAP Appeal will be provided in a letter sent to the student's last known mailing address and/or email address. The institution's decision to the SAP Appeal is deemed final and may not be appealed. Student Records Transcripts and other documents received by the College for the purpose of admission or other purposes become the property of the College and will not be released to or copied for students. California regulatory agencies require that student records be kept for only five (5) years, Pacific College's student records are retained indefinitely. Study Time, Required Outside study, apart from regular classroom work, is required in order to successfully complete the required course assignments. The amount of time will vary according to the individual student's abilities. All assignments must be turned in at the designated time. Students are responsible for reading any study materials issued by their instructors and can expect such assignments to average approximately two hours for each hour of class time over the total length of a program. Suspension from the College Students may be suspended from the College based upon unsatisfactory academic progress or violations of the conduct policy. Student may apply for reinstatement through the student appeal process. The final decision to suspend a student is made by the College President. Transcripts The College will provide one official transcript without charge to each student upon receipt of diploma. Additional transcripts or transcripts needed prior to or after the receipt of diploma will cost $5.00 each. The student's financial account must be current for transcripts to be furnished. Tutoring and Study Groups Students who need extra assistance because of academic difficulties may arrange for tutoring through their instructor, the Program Director, and/or the Vice President of Instruction. Additional fees for tutoring may be charged accordingly. Withdrawal from the College If a student wishes to voluntarily withdraw from the college for any reason, the student must officially notify the school in writing. Students who wish to withdraw must contact the Program Director and have an exit interview with a representative of the Financial Aid Department. The date of the exit interview is the date of determination; or if a student provides a formal notice of withdrawal in writing, the date Pacific College 2020-2021 Catalog 51