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<br /> Community Development Agency <br />santa-ana.org/cd <br />Item # 14 <br />City of Santa Ana <br />20 Civic Center Plaza, Santa Ana, CA 92701 <br /> Staff Report <br />October 5, 2021 <br />TOPIC: Approve Street Outreach and Engagement Agreement with City Net <br />AGENDA TITLE: <br />Approve an Agreement with City Net to Provide Street Outreach and Engagement <br />Services and an Enhanced Pilot Program to Divert Santa Ana Police Department Calls <br />for Service for Quality-of-Life Services, in an Amount not to Exceed $1,300,000 through <br />June 30, 2022 (Non-General Fund (Revive Santa Ana Program) <br />RECOMMENDED ACTION <br />1.Authorize the City Manager to execute an agreement with City Net in an amount not <br />to exceed $1,300,000 to provide street outreach and engagement services and an <br />enhanced Pilot Program to divert Santa Ana Police Department calls for service for <br />quality-of-life services from November 1, 2021 through June 30, 2022, subject to non- <br />substantive changes approved by the City Manager and City Attorney. <br />2.Authorize the City Manager to execute agreements required by state or federal <br />agencies for the use of HHAP and ARPA funding. <br />DISCUSSION <br />In October, 2019, the City Council approved an agreement with City Net to provide a pilot <br />program for street outreach and engagement services for individuals experiencing <br />homelessness in Santa Ana. Following their early successes, the pilot agreement was <br />amended and extended through October 2021. Since this time, City Net has provided <br />over 9,000 outreach contacts and has successfully exited over 700 individuals off the <br />streets of Santa Ana. With approval of this item, agreement #A-2021-104 will be <br />terminated and a new agreement will be executed that will include the enhanced Pilot <br />Program. <br />People living on the streets are confronted with unimaginable challenges every day, and <br />deploying effective programs and mental health workers to meet their diverse needs is <br />essential to achieve positive results. The Santa Ana outreach and engagement program <br /> and Quality of Life Team officers’ efforts have brought into glaring focus the mental health <br />perils of people living on the streets. The streets have become unsuitable waiting rooms <br /> <br />