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ONextRequest N-2021-231 <br /> Welcome to NextRequest!Thanks for using our platform.This Service Agreement("Agreement")is entered between NextRequest Co.,with a place <br /> of business at 548 Market St.,Suite PMB 77522 San Francisco,CA 94104 USA("NextRequest"),and the Customer listed above("Customer"),as of <br /> the Effective Date.This Agreement includes the above subscription and support(the"Services")and incorporates the above Order Form as well as <br /> the Terms and Conditions and Service Level Agreement,attached as amended,available at https://www.nextrequest.com/terms-conditions and <br /> which contains,among other things,warranty disclaimers,liability limitations and use limitations.There shall be no force or effect to any different <br /> terms of any related purchase order or similar form even if signed by the parties after the date hereof. <br /> RrA arriay be subject to a standard 5%annual increase to account for application improvements,new features and inflation. <br /> Santa Ana NextRequest Co. <br /> Signature: .0 Signature: 1Qeed.oti -1.7G( h <br /> Name&Title: Kristine Ridge, City Manager Name&Title: reed Duecy-Gibbs,CEO <br /> 10/14/2021 <br /> Date: Date: <br /> Accounts Payable Info Will issue PO? <br /> Name: Email: Phone: Yes: No: I <br /> Download our W-9 at: nextrequest.com/w-9 (password:foiasoftware) <br /> APPROVED AS TO FORM ATTE- • 7----- .fel.f.-)1, <br /> / 9M L-Af. ' L --;'-j-, . .2.; -,A dr,,,,, <br /> J.JM.Fes.Assistant City Attorney AISY GOMEZ <br /> Clerk of The Council <br /> RECOMMENDED FOR APPROVAL: <br /> 1/ <br /> JACK ULLA <br /> Chief echnology Innovations Officer <br />