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8 City Net <br />2021,2022 Santa Ana Homeless Street Outreach Diversion Pilot Scope of Work <br />This number can be duplicated In any given reporting period, <br />" Reflects the current number of homeless neighbors who are voluntarily engaged In a formal, written case management <br />relationship with City Net talents sign permisslon to allow City Net case managers to work with them to achieve progress on <br />a mutually agreed upon plan to attain housing and supportive services. Case managers follow-up with housed clients for 6 <br />months after housing to ensure a successful placement, Active cases are engaged once a week on average and are considered <br />inactive alto' 9D days of no contact, This Is an unduplicated number that changes over time as former chants exit case <br />management and new clients enroll. <br />Street Exits are defined by HUD and enumerated In the HUD systems performance report, Intl City Net uses these <br />designations Well street exits achleved through the eflorta of two or mom agencies working togother within the context of <br />the homeless collaborative in the city. HUD designates some of these street exits as 'temporary" and some as'permanent4, <br />and city Net exorcises discretion to count es exited those homeless neighbors who have a reasonable plan In place to move <br />from temporary shelter to permanent housing, streatexitsmayalsoreflectduplicatednumbersasIndividualsmayenter, <br />than exit, then reenter shelter/housing multiple times during the reporting period, and HUD guidelines require that City Not <br />count these as multiple street exIb even when referring to a single Individual, <br />City Net — Local Field Office; 2030 E, 4th Street, Santa Ana, GA 92705 <br />13 <br />