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City of Santa Ana State ERA2 Scope of Work March 1, 2022 - August 31, 2022 Name of Organization Families Forward Name of Funded Program CARES for Tenants Performance Goal Unduplicated Partici ants antici ated to be served Burin the 10-month Schedule of Performance. 1,603 TOTAL 1,603 Santa Ana Participants I 1 1 1,603 Low Income Participants 100°k Schedule of Performance (estimated) Month 1: MAR 1 - MAR 31 Month 2: APR 1 - APR 30 Month 3: MAY 1 - MAY 31 Month 4: JUN 1 - JUN 30 Month 5: JUL 1 - JUL 31 Month 6: AUG 1 - AUG 31 and Reporting Details: Unduplicated Participants 267 267 267 267 267 267 1,603 Administrative Costs $ 15,447.86 $ 15,447.86 $ 15,447.86 $ 15,447.86 $ 15,447.86 $ 15,447.86 $ 92,687.17 Low-income Santa Ana renters impacted by the Coronavirus may apply online to receive assistance with rental arrears and prospective rent owed to their landlord on or after April 1, 2020. -Families Forward will administer up to $8,017,439.82 in direct financial assistance for approximately 1,603 families. The workload will be shared by five other contractors. The number of 1,603 families to be assisted assumes that the average rental assistance per family equals $5,000 per household, but the total number of families assisted will vary according to the total amount of rental assistance approved per household. -Direct assistance may only be approved in compliance with Section 3201(a) of the American Rescue Plan Act of 2021 and related federal guidance, and as such federal law may be subsequently amended; the Department of Treasury's Frequently Asked Questions (FAQs), and as such FAOs may be subsequently amended; AB 832, as enacted on June 28, 2021, and as such state law may be subsequently amended; HCD's State Rental Assistance Program Guidelines— Emergency Rental Assistance (ERA) Rounds 1 and 2 Implementation, dated September 27, 2021, and as such Guidelines may be subsequently amended; the Santa Ana Program Guidelines and Frequently Asked Questions established for said program, and as such Guidelines and FAQs may be subsequently amended; and all other applicable law. Program Details: -Residents will apply online via the Neighborly Software application portal available on the City of Santa Ana's website following the Santa Ana Program Guidelines and Frequently Asked Questions. -Families Forward will be assigned applications to process by the City. -Families Forward will determine the eligibility of applicants for the program, including: application review; eligibility verification; collection of required supporting documentation; communication/coordination with the applicant; coordination with the applicant's landlord for the tenant's lease/sublease agreement, past due rent amount, prospective rental assistance, and rent ledger; general determination of eligibility of the applicant. Families Forward will re -certify the eligibility of applicants for prospective rental assistance following this same process. -Families Forward is responsible to ensure that each tenant is qualified and determined eligible in compliance with with Section 3201(a) of the American Rescue Plan Act of 2021 and related federal guidance, and as such federal law may be subsequently amended; the Department of Treasurys Frequently Asked Questions (FAQs), and as such FAQs may be subsequently amended; AB 832, as enacted on June 28, 2021, and as such state law may be subsequently amended; HCD's State Rental Assistance Program Guidelines —Emergency Rental Assistance (ERA) Rounds 1 and 2Implementation, dated September 27, 2021, and as such Guidelines may be subsequently amended; the Santa Ana Program Guidelines and Frequently Asked Questions established for said Droeram. and as such Guidelines and FAQs may be subsequently amended: EXHIBIT A Document Ref: OYPYR-OVGST-QPWKA-EGGA9 Page 21 of 48