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.. _y_....... ........_-._.................................... ........ r..,o......, ,...,. ,,,,.,,...._.­................-........., ......_...... y..... .., ................ <br />and all other applicable law. <br />-After the family is determined eligible, Families Forward will approve the applicant for rental assistance in the Neighborly <br />Software application portal. The City will send the approved application information to the United Way of Orange County <br />who will act as the payor and make payment to the tenant's landlord on behalf of the tenant after all required landlord <br />documentation/information is received. The Orange County United Way will make payment to the tenant if the landlord <br />refuses to participate in the program. <br />-Families Forward will submit invoices for reimbursement of administrative expenses on a monthly basis <br />-ERAP funding will be used for the administrative expenses for Families Forward to determine the eligibility of tenants for up <br />to $8,017,439.82 in direct financial assistance. <br />Reporting Details: <br />-Families Forward will provide weekly updates (performance reports) to the City and will ensure that all applicant information <br />is correct, complete and curent for all applications assigned to them in Neighborly Software. <br />-Families Forward will monitor the payment approvals such that no more than $8,017,439.82 in direct financial assistance is <br />approved for eligible tenants. Any additional payments approved by Families Forward beyond $8,017,439.82 in direct <br />financial assistance will be charged back to Families Forward as an administrative expense. <br />EXHIBIT A <br />Document Ref: OYPYR-OVGST-QPWKA-EGGA9 Page 22 of 48 <br />