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11 IPase <br />Warranty <br />VectorUSA provides, for all work completed under this contract our Vector USA warranty. This warranty coverers <br />all workmanship for a period of one year unless specifically extended in writing as part of this agreement. <br />While this agreement extends the manufacturer's warranty for all items installed that warranty does not include <br />labor required to replace, return, remove, install, or configure those items. If a product or item requires <br />replacement under the manufacturer's warranty VectorUSA will provide the labor to replace that item on a <br />time & material basis. Materials covered under that warranty will be provided under the warranty, if any <br />additional supporting materials are required that are not covered, they would be billed. <br />Please note that RMAs typically require the product to be returned in the original packaging. It is recommended that <br />packaging be retained if possible. <br />This warranty does not include any damages or cost related to unforeseen environmental evens including but not <br />limited to fire, water, rodents, construction, abuse, or misuse. VectorUSA can address and repair issues of this nature <br />through a service request at an additional cost. If VectorUSA responds to a warranty request and upon arriving on <br />site or at any time during that warranty call determines that the issue is related to an uncovered event or condition <br />work will stop and the client shall be notified. If the client authorizes the repairs the warranty call will be converted <br />to a service call and billed accordingly <br />VectorUSA / 8647 E 911 St., Rancho Cucamonga, CA 91730Confidential <br />