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RSO states that this shall be the lesser of 3% per annum or 80% of the change in CPI. Workshops/Webinars - RSG can continue to conduct tenant, landlord, and community organization workshops. These workshops will be in -person and online in the form of a webinar. They will be recorded and made available on the City website for future reference. The workshops can be tailored to specific groups such as non -profits and tenants' organizations that may assist renters with the RSO and JCEO, and property owners and property managers. RSG will work with the City to provide translation for these workshop/webinars in Spanish and Vietnamese. • Written Notices to Tenants and Landlords/Owners -RSG can work with the City Attorney to prepare and update required notices as identified in the ordinances as well as any ordinance amendment documents requiring notices to tenants and/or landlords as noted in RSO Section 8-1998 and JCEO Section 8-1994. Tenant Complaints under RSO and JCEO — RSG will provide information to tenants regarding the provisions of the RSO and JCEO but will not be expected to assist the tenant any further regarding complaints or enforcement. Rather, tenants will be directed to contact an attorney that can file a civil suit if warranted. RSG will also assist with expanding the compliance activities following adoption of the Long -Term Implementation Plan and amendments to the RSO and JCEO. • Preparing Fair Return Petition Analysis - RSG will review the Fair Return Petition Application and evaluate an applicant's request to increase rents above the amount automatically allowed under the RSO, in order to receive a fair and reasonable return. Per the RSO Section 8-1998.3, the Fair Return Petition Application analysis will be provided to the City Manager for final review and approval. RSO and JCEO Advisory and Implementation Services RSG understands that the City would like to continue to evaluate potential improvements to the RSO and JCEO. RSG is available to conduct necessary research as directed, including but not limited to best practices and procedures of rent stabilization and just cause eviction ordinances in other communities. RSG is also available to implement any policies, procedures, or any potential modifications to the existing RSO and JCEO as directed by City Council. RSG can attend and participate in City Council and Staff meetings, as requested. We are also available to conduct community outreach as needed. RSG will be available to provide analysis, expert testimony, or other support to the City regarding any legal challenges to the RSO and JCEO. RSG will assist the City with all of the recommendations and follow-up actions to implement the Long -Term Implementation Plan for the RSO and 10EO. RSG is available to assist with the regulatory framework and infrastructure necessary to implement residential rent stabilization, just cause eviction, and other protections for Santa Ana residents facing housing instability, including the potential of an Eviction Prevention Program. PROJECT TEAM Tara Matthews will serve as the Managing Principal providing oversight for all aspects for the engagement and will be the primary consultant. She will be assisted by Cindy Blot, Senior Associate, who will serve as the project manager and Rebecca Riddle, Analyst. Other RSG staff may be assigned as needed. Resumes of staff are available at www.webrsg.com or can be provided upon request.