Correspondence- #25 - Laserfiche WebLink

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EXHIBIT 2 "Fair Return" means maintenance of Net Operating Income equal to the year in which a Fair Return Petition is submitted adjusted by eighty percent (80%) of the Consumer Price Index (CPI). "Hearing Officer" means a person who has been appointed by the Proaram Administrator to aerform the duties set forth in this Article. "Housing Services" means those services provided and associated with the use or occupancy of a Rental Unit including, but not limited to, insurance, repairs, replacement, maintenance, effective waterproofing and weather protection, painting, providing light, heat, hot and cold water, elevator service, window shades and screens, laundry facilities and privileges, janitorial services, utilities that are paid by the Landlord, refuse removal, allowing pets, telephone, parking, storage„ computer technologies, entertainment technologies, including cable or satellite television services, and any other benefits, privileges or facilities connected with the use or occupancy of such Rental Unit including a proportionate share of the services provided to common facilities of the building in which such Rental Unit is located and/or of the property on which such Rental Unit is located. "Landlord" or "Owner" means an owner of record, lessor, sublessor or any person, partnership, corporation, family trust, or any other business entity, or any successor in interest thereto, offering for rent or lease any Rental Unit or Mobilehome or Mobilehome Space in a Mobilehome Park in the City and shall include the employee, agent or representative of the Landlord if the agent or representative has the full authority to answer for the Landlord and enter into binding agreements on behalf of the Landlord. "Mediator" means a person whom the Program Administrator determines meets all of the following criteria: 1) Has received at least forty to eighty (40-80) hours of formal training in mediation. 2) Has received training in anti -racist, elimination of bias, and cultural competency; 3) Has mediated Rent disputes and/or has had other experience or training showing a capability to competently mediate the issues which arise in landlord/tenant disputes and 4) Does not have a financial or personal stake in the matter that is being mediated before them. "Mobilehome" means a structure designed for human habitation and for being moved on a street or highway under permit pursuant to Section 35790 of the Vehicle Code. Mobilehome includes a manufactured home, as defined in Section 18007 of the Health and Safety Code, and a Mobilehome, as defined in Section 18008 of the Health and Safety Code, but does not include a recreational vehicle, as defined in Section 799.29 of this code and Section 18010 of the Health and Safety Code or a commercial coach as defined in Section 18001.8 of the Health and Safety Code. Page 4 of 46