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SDI PRESENCE, LLC
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Last modified
8/20/2024 12:30:21 PM
Creation date
12/22/2022 2:58:02 PM
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Contracts
Company Name
SDI PRESENCE, LLC
Contract #
A-2022-232
Agency
Information Technology
Council Approval Date
12/6/2022
Expiration Date
6/30/2024
Insurance Exp Date
12/1/2024
Destruction Year
2029
Notes
For Insurance Exp. Date see Notice of Compliance
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i <br />2.6 Define System Data Conversion and Testing Requirements <br />TASK DESCRIPTION: SDI will assist in defining conversion and testing requirements for items that must <br />be converted into the new system. SDI will work with the Software conversion team to ensure that <br />data extracted from the existing Eden system is properly mapped to the Munis system. <br />SDI will also assist the City in developing a testing/training environment which will allow for separate <br />testing of release software by City staff prior to production installation. <br />DELIVERABLE: Data Conversion Requirements and System Testing <br />2.7 Support User Acceptance Testing <br />TASK DESCRIPTION: SDI will verify and validate acceptance test results for implementation of the new <br />system that will include: <br />• System documentation • Functional tests <br />• Stress tests Security tests <br />• Access control capabilities Backup, restore and restart tests <br />• User acceptance test results <br />DELIVERABLE: Independent Verification and Validation <br />Coordinate2.8 <br />TASK DESCRIPTION: SDI will assist the City in identifying training requirements and creating schedules <br />for both users and technical personnel. Training should be sufficiently detailed and comprehensive to <br />ensure that City staff will be able to effectively use the system and support the system after <br />implementation. <br />DELIVERABLE: Training Requirements and Schedule <br />Operational2.9 Complete Readiness Assessment and Ensure <br />TASK DESCRIPTION: SDI will develop a checklist to be used to assess the City's operational readiness <br />for the new system implementation, including: <br />• Staffing plan • System maintenance procedures <br />• Operational procedures • Disaster backup recovery plan <br />• Change requests • Modifications or enhancements <br />• Refresher training • Software license renewal <br />• Technology refreshment • Hardware replacement <br />• Preventive maintenance <br />DELIVERABLE: Readiness Assessment Checklist <br />i Monitor Phased Implementation and Cutover <br />TASK DESCRIPTION: SDI will oversee a phased cut -over where different modules are implemented <br />and moved into production on a staggered schedule. As each module is placed into production, the <br />software provider will be required to provide assistance for system administration, helpdesk, and on - <br />site user support for each major implementation phase or module. <br />DELIVERABLE: Oversight of Phased Implementation and Cutover into Production <br />
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