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xts®� 2.1 Update Project Plan TASK DESCRIPTION: SDI will work with the software project manager to update the Project Plan, including the following basic elements that will be defined for the system implementation activities: • Tasks and Subtasks • Milestones and Deliverables • Detailed Project Schedule DELIVERABLE: Updated Project Plan 2.2 Monitor Project Execution and Control TASK DESCRIPTION: Working with the software project manager, SDI will monitor the project execution using all the plans, schedules, procedures, and standards prepared for the project. This will include ensuring that regular status reports are provided and discussed at project review meetings with the Project Sponsor and appropriate participants. These reviews will include performance measures for the completion of tasks and activities in accordance with the project plan, communication plan, risk management plan, and quality assurance plan. DELIVERABLES: Project Status Reports, Risk/Issue Tracking Log, Vendor Deliverables Tracking Log 2.3 Assist with Business Process Review and Change Management Activities TASK DESCRIPTION: SDI will assist the City with reviewing business processes to help identify areas where a business process change may result in improved efficiencies. SDI will provide suggestions and recommendations for business process improvements in conjunction with the City's project team. Optimal2.4 Support Establishment of TASK DESCRIPTION: SDI will assist the City in defining the technical system software and hardware environments required for the new system's operation including licenses for development, testing/training, and production environments. SDI will provide oversight for identifying, procuring, and installing the software and hardware configurationsto ensurethe system is properly sized to meet the City's requirements. This activity will also include coordinating the installation of required application, database, and web servers as well as necessary network architecture and infrastructure components. DELIVERABLE: Software and Hardware Acquisition and Installation Oversight 2.5 Assist with System Setup and Configuration TASK DESCRIPTION: SDI will assist the City to ensure that the new system is set up to support the City's unique operating requirements. This activity will include establishing Munis security protocols for users along with specific workflow processes for the new system, and setting configuration options and customizing parameters for system upload/download processes to Microsoft products such as Excel, Word, Access, and Outlook, and to other third -party products. DELIVERABLE: System Setup and Configuration Oversight