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One of the first tasks of the process is to work with the City of <br />Santa Ana is to customize the techniques noted below to form <br />an inclusive, effective decision -making and consensus -building <br />organization. When the project is finished, we want the entire core <br />groupidesign team to believe without doubt that all ideas were <br />explored, and the very best design solution was executed. <br />Our approach to planning begins with a thorough review and <br />understanding of the vision. We will investigate not only the focus <br />on current design trends in indoor recreation and sports facilities, <br />but also your fiscal framework as it relates to programming and <br />operations. We understand that informed decisions made at the <br />beginning of the project guide the best directions taken during the <br />design phase. <br />The design team will review in detail all relevant information <br />in context with the existing site, our findings from visits, <br />conversations, and interactions with all key stakeholders. Early <br />design workshops will be conducted with designated key staff <br />to further our knowledge of specific desires, your current and <br />anticipated needs, as well as outline all sustainable goals, <br />Project goals, priorities, expectations, and key milestones will <br />be established early on and used to benchmark the project's <br />success. <br />The team assembled for this project strongly values the <br />importance of listening and understanding the characteristics/ <br />uniqueness of each opportunity. Having completed numerous <br />sports and recreation complexes across the country, our team <br />is aware of many unique and key issues that are critical to the <br />success of this project. <br />ENGAGING COMMUNITY <br />We design with communities to create spaces where they can <br />build community now and in the future. Our tailored engagement <br />process is focused on place -making to help build consensus <br />and shared ownership of the project. Community consensus <br />and support during the design will be integrally linked to the <br />success of the project. Our comprehensive process, assessment, <br />communication, goal setting, and workshops allow us to <br />design with the community. The key to achieving design and <br />programming consensus is to provide an inclusive, transparent <br />process that allows the community to understand design goals, <br />while providing an opportunity for meaningful input. <br />INTERACTIVE WORK SESSIONS <br />Interactive 'work sessions' are the baseline to our approach and <br />will involve key personnel from the City and the design team. <br />These work sessions define and explore issues, brainstorm <br />concepts and reach conclusions. <br />It is anticipated that design team workshops will be one a month <br />(in person) through construction documents. In addition, we <br />recommend having a working video conference meeting (every 2 <br />weeks) to address any issues that may come up throughout the <br />process. <br />We are committed to sustainable or ecological design with every <br />project. This means making sure that our design efforts work with <br />our earth's ecological systems. Sustainable initiatives will be an <br />integral part of this effort. <br />COMMUNICATE <br />Iteration — in concert with you, our client— is a core part of <br />our process. Our'9 Square' planning approach is a well -honed <br />process of workshops and consensus building that allows project <br />designs to evolve naturally and without roadblocks. The workshop <br />approach concentrates involvement of stakeholders to make <br />efficient use of their time, experience, and input while creating a <br />positive buy -in to the major ideas behind the design concepts and <br />why decisions have been made. <br />CONSTRUCTION DELIVERY EXPERIENCE <br />With a national footprint, our team has extensive experience in <br />all forms of construction delivery. For projects to be successful <br />under this method, the architect must engage early on and <br />maintain constant communication with the construction partner. <br />Early involvement of the construction partner allows for critical, <br />informative decisions to be made that in return save time and <br />money. <br />WE WILL MAKE IT HAPPEN <br />Our team philosophy is "we will make it happen." Our staff is <br />trained to be resolution driven with a focus on execution and <br />timely completion. We insist that all our sub -consultants share our <br />same hands-on approach to our clients. Our goal on every project <br />is to generate a successful project which is measured by client <br />satisfaction. We are very successful In developing award winning <br />projects, but this is not the sole driving force behind our project <br />delivery approach. Our number one goal on every project is a <br />highly satisfied client. <br />CITY OF SANTN A.NA NEW COMMUNITY CENTFR 1 11 <br />