LITTLE DIVERSIFIED ARCHITECTURAL CONSULTING, INC. (3)

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HOW 00 YOU MANAGE THE PROCESS? To stay on top of all issues throughout the construction phase, we use an electronic and protected CA website to track all construction - related information, which provides the following benefits: All project information resides in a single electronic file and is accessible from any location. Upcoming deadlines for submittals and approvals automatically appear in advance to enable us to identify critical path deadlines and make sure the contractor is aware of that deadline. All submittal and approval'deadlines' and'actuals' are clearly evident to the entire project team, which enhances accountability and provides an early warning system for delays. All Requests for Information and Change Orders are tracked in one location, providing a real-time log that holds all parties accountable for meeting each other's needs. In the absence of any team member, all other team members have immediate access to the information and are able to keep the project moving forward. The construction phase of the project is a critical one; decisions must be made in a timely fashion to assure that the project schedule is maintained and any changes to the project are kept to a minimum. As projects move into construction, the focus shifts to monitoring the performance of the contracts. The most schedule -critical part of our service is to provide timely submittal reviews, responses to questions and requests for information. Our team is committed to assisting the buiiding process and will go beyond expectations to be proactive and engaged. Little takes our Quality Assurance and Quality Control very seriously, so when change orders arise on project, we react quickly to ensure quality is maintained and costs are under control. We will provide full design solutions and coordination with the contractor for any item that is an error or omission on the project, tracking these items on a spreadsheet that is made available to the owner. PROJECT CLOSEOUT There are three components of the project close-out process that we feel are vital to the overall success of the project: • 0&M Procedures: We believe that our ability to document 0&M procedures, as -built drawing, warranty, and legal requirements in a way that is usable to the College once you take occupancy is unparalleled in the design industry. Post Occupancy Evaluation: Typically conducted one year after building occupancy, Little will perform an evaluation to determine how the building is performing. This goes beyond the standard warranty walk- thru to determine overall functionality, durability, and user satisfaction. • Success Measurement: Establishing goals and objectives in early Visioning Sessions sets the tone for follow up after the building is completed to evaluate and benchmark the success of the design as it relates to their impact on your bottom line; i.e. ability to positively impact the quality of education. CITY OF SANrA ANA NEW COMfMIJIVY CENTER 1 13